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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them after not getting earbuds to stay in my ears during serious workouts… they stay put, sound great and the automatic ear detector works perfect… Totally worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful sounds. amazing fit for my ears. Id definitely order these again or recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A winner in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these earphones. The sound quality is stellar. The are the most comfortable and best fitting of anything I’ve used before. I don’t like the way Apple Airpods fit or feel and I don’t dig my Soundcore Liberty Pro earbuds fit or feel either. But these Beats are just right and their Apple provenance means the work automatically with my iphone. ipad, apple TV and Macbook Pro. You’d never know they were refurbished except for the 50% off the list price you save.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, there's no other like it. It has good sound quality and lasts a long time with the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Workout Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I daily the AirPods Pro, but for working out they can be annoying as they fall off easily. That’s why I decided to buy these as they’re perfect for running and sports training. I’m a bit of an audiophile, so while sound isn’t perfect, it’s still really good! Unlike other Beats headphones/earphones I’ve tried, the bass on these doesn’t completely overwhelm you. If you can find these cheaper on sale go for it! They also came in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice bass sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich bass sound and long battery life. Wireless beats let you move around comfortably without the rubberized tethered cord catching and pulling on your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good true wireless earphones. I have used these for the outdoor run. The earhooks keeps it in place so that I don't have to constantly adjust the earphones. Very good sound and great bass effect. Very decent battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and overall quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a new pair of wireless headphones with above average battery life and great sound. I also wanted them to be affordable. I was alerted to the sale on these by my niece and since I find BB refurbished products to be top notch, I ordered them. Not disappointed in general. The fit is good. The sound quality is excellent and the controls are really intuitive. The battery is way better than I expected. They also work well outside around noise which I love since I try to do daily walking and tend to take calls at that time too. The noise cancellation is really good. I love that I can also just use one of the earphones and get the same quality of sound. Some of the cons: The pairing was not as easy though. I found I had to repeat the pairing process various times and this may be due to the fact that I have Android and Windows products. Also, sometimes they unpair unexpectedly. That's more annoying since I usually get them paired back pretty quickly. Overall, these are great earphones for music, for pairing with your laptop or computer, and for talking with noise cancellation. The sound quality and amount of use per charging is above average too. The price was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. I expected more bass. They do fit great. Also like the color blue on the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, decent battery life, and overall easy to use/bring with you. The case also has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats, unbeatable techology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality Sound, Comfortable to wear all day, and at a great price point. Highly recommend this product to anyone who likes Quality Sound all day Comfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and provide a secure fit. The sound is amazing. The battery life is great. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They stay in my ears really well and connect easily. The sound is amazing and they stay charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great when they work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for running, They don't fall out of your ears, they cancel the wind noise very good. I am very happy with them! The color (Moos) is awesome. Also, the buttons are ambidextrous, so you can wear them single if needed. Great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Recommend these Earphones. The sound quality is amazing and blocks out sound outside. Plus the loops are a great added feature, stylish, and helps to not have them fall out all the time. plus the battery lasts hours on continuous usage!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for working out. And I love them the battery life is pretty great. The sound is great. I’m glad I purchased these. I was getting tired of having the little wire behind my neck. I love how these just sit on your ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished- was sent used ear bud tips GROSS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I bought these refurbished. The ear buds are feel similar to my powerbeats3. They are wearing out and I cannot live without headphones. I keep several pairs on me always due to the ringing in my ears from a disease. The ear buds came clean without any sign if usage. Cons: They did NOT COME WITH 4 new clean ear bud tips. They were shipped with one 3 pack disk of ear tips. One of them were used..YUCK SOMEONES crusty EAR WAX IN THE CREVICES....BARF! I had an online chat with a Best Buy rep. He wanted me to return everything and exchange for another. I really didn’t see the need to do this as the headphones themselves work fine. He didn’t want to just mail me replacement ear tips...whatever....NOT good customer service, as most companies say we will send you replacements...blah blah. So at the end of the day, I decided that I would keep the earbuds and continue using my favorite foam tips that I keep on hand for my spare Powerbeats 3. All I wanted was for them to acknowledge the Very Gross mistake and perhaps mail me a new clean set. Since that is what the description states. Hope this is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of powerbeats pro (I destroyed my first pair.. don't ask LOL) I absolutely love these earphones. My old ones lasted for about 5 years of abuse and they fought hard til the end. These refurbished ones are fantastic and less money and the same quality. Love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound long lasting. I like the fact when you take them out it stops playing then when you put them back in your ear start back playing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Obsessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my airpod pros. Sounds quality is excellent for both listening and phone calls. I love having the volume control directly on the headphones ( huge game changer). And best of all THEY NEVER FALL OFF. The ear hook is why I bought these Abd I’m extremely happy to have them! I read a lot of reviews that say they make your ear soar after a few hours a of use and after 2 month of daily use in the gym, car, or at work with them on for 4-5 hours straight my ears don’t feel them at all. The case is bulky, this is would be the only downside I could find but honestly I don’t mind the size of it at all. It actually helps me not lose them them hahaha.

    I would recommend this to a friend
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