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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass beat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but actually prefer a cable to have on headphones when working out. Easier to hang around you neck when taking a breather. Case is also a bit too big to carry around. Otherwise they sound good and get loud enough to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great find , Thanks Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically noise canceling. Just bought another pair, traded in my airpods definitely did not last half as long, or fr compare in sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! They came nicely packaged and with everything in it. Couldn’t even tell they had been refurbished. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for work-exercise-great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless earbuds are best I’ve had. I’ve tried many different brands and none compare to these. I am a landscaper and accidentally charging case dropped from pocket and needed replacing. Apple do not sale a charging case only and this is only problem I have with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good compromise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice alternative to head phones. Easier not to lose vs. buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great. I got for my dad and he loves them. They do become a bit uncomfortable if you wear for an extended period. They sound wonderful though.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Quality refurbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbs from BB. In great condition and came with new accessories. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10! Out of 10 would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They pair way and are super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Whats not to love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine refurbished and it worked amazingly well. No complaints. 2nd pair will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable alternative to buying directly from Beats and it works perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure and comfortable fit, good sound, no active noise cancellation but a good balance between music and outside noise. Exactly what I hoped for, and no issues with refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Couldn't tell they are refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are an excellent value refurbished and they were like new to me - even came with new ear cushion tips. I like them better than the previous air pods because they are longer battery life and they read me my text messages which is a cool feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you’re a piece I can never lose them. They sound great and the case makes it perfect to put it away and I lose it since it’s not so small.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothing wrong with them only that after some time passed without use one will disconnect but a quick reset fixes the problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No wireless charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, case is huge, and doesn't have wireless charging which is odd for such a big case. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing for Running

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for working out and running they do not move at all and stay in place throughout any kind of workout even running!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fantastic with everything but charging issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair. Unfortunately the first we’re not properly charging due to corrosion where it connects with the case. The metals nubs also wore down too. Otherwise really great sound and never worry about them falling out. Just wish they’d charge/connect better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurbished product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality very reasonable priced. Love my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech, music comes out crisp as i work out. Would recommend it to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what great sound quality. everyone should know this is a great ear fun product.

    I would recommend this to a friend
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