Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,484 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. The loop over the ear is comfortable and ideal if using while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought to run a half marathon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to run for the cbus half marathon, very glad with how they hold up. Very comfortable and great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The fact that they're wireless like airpods are exciting. I would have gave them a 5 but sometimes I feel that they're too sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall better fit for hiking and workouts. Highly recommended. Should have gotten this a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how secure they are on my eras and the ease of putting them on. Ten out of ten would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to connect to my phone and battery life last for DAYS!! I truly recommend them especially from Best Buy since everywhere else sells them $100 more compared to Best Buy truly the best purchase I made

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Bluetooth Head sets. They are great for listening to music as well as telephone calls. I myself was really surprised at how clear everyone said i sounded using these Beats. I would definitely recommend this product to family & friends.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these and they are decent for refurbished earphones. I wished they were louder but I’m satisfied and prefer them over apple earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great purchase at a reasonable price. It works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without very good I recommend them to people and very good price I loved them its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wrong Item

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give the product a 5 star for packaging, look of quality, and quick delivery. Unfortunately the product wasn't the right one for the phone my husband has so we had to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Good early, then falls off of a cliff

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good and the earphones did work without issue for about six months. Then the volume on the right earphone dropped considerably, and even going through the process of resetting the earphones hasn't had an impact. There are better options on the market, especially considering the price (refurbished or brand new).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really know what to expect getting refurbished headphones. The reviews seem to be on point and I am glad that I purchased them. I have not had any issues as of yet if I do I will adjust my review. Can't beat $100 off the original price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Wireless Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and comfortable. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as new, great quality, amazing earphones, recommend them, no issues, sound perfect. Love the brand

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Pro Experience

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they stay put and are loud enough for the gym or jogging. Won’t fall out your ears when sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and calls ! I had never had any good earbuds but these made a huge difference !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats are awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely Loves her new beats. They’re so nice to listen to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound even on low volume.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great sound even on low volume! The charging case is a great design. My husband loves having them for work because they work with his laptop and meetings. The sound is so much better than his truck phone/mic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up and connect to my laptop. I like the sound and they fit is perfect. They came with three different sizes for the insert which was great since I prefer the smaller size. I like my AirPods too, however I cannot wear them as long due to the discomfort from the ear insert. Not a fan of the color but couldn’t not beat the price of $130.

    I would recommend this to a friend
Sponsored