Customer Ratings & Reviews
- Model:
- 70200
- |
- SKU:
- 6501677
Customer reviews
Rating 4 out of 5 stars with 37 reviews
(37 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Cam Multi-Purpose Smart HD Wi-Fi Baby Camera Monitor for its high-quality picture and video, as well as its user-friendly setup and operation. The audio, motion detection, and night vision features also receive positive feedback for their reliability. However, some customers have experienced challenges with the device's Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Security camera, not so secure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, but in our situation the camera is too slow and misses people as they walk by.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. The MobiCam does have a feature for motion detection and you can adjust the sensitivity according to your desire. Also, we recommend that you ensure that the device is in an area where your reception and connection is strong as weaker connection do have visual and audio delays as a result.
Rated 5 out of 5 stars
Easy to use!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I am able to check in on the camera anywhere! I really like the two way audio feature as well, making it easier to communicate with my family if need be. Instructions were super simple and easy to follow, will definitely be getting more of these for around the house!
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Good item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good pictures very nice work thank you
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this product. It is a great price and the picture/video quality is great. However, the system security features are very questionable. If you’re a parent I recommend spending the extra money for a quality product that is also 10x secure.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Richard, thank you for reaching out. We can totally understand the concern and even discomfort that could occur to think someone could breach the security of the MobiCam. Our main objective is to protect the privacy and safety of the customers we have the pleasure of serving with our products. We want to assure you that our MobiCams use Amazon's triple-security encryption servicing and that at no point would any individual have access to your device without having your login information at hand. Since our founding in 2003, we have prided ourselves in maintaining the security and integrity of our customers.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for watching our dog while away!!!...
I would recommend this to a friend Rated 4 out of 5 stars
Quality product at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product at a good price. You can access the image from any where.
I would recommend this to a friendRated 3 out of 5 stars
Connectivity problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to use a 2.4 wifi connection and we have had trouble connecting to it. Customer service from Mobi has been good but still have problems.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. When pairing the MobiCam we recommend having your mobile device connected to the same 2.4GHz WiFi network that you are pairing the MobiCam with. If you have a dual--band router that is 2.4G and 5G we recommend having the router split where each network is uniquely named and has its own password.
Rated 5 out of 5 stars
Gifts for the family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase them for baby gifts for two people i knew. Always think seeing your child while you work make you feel secure.
I would recommend this to a friendRated 5 out of 5 stars
MOBI-CAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera to monitor my elderly mother in her home when I wasnt there. It gave me peace of mind.
I would recommend this to a friend- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the size, but mostly the quality is great!!
I would recommend this to a friend Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the camera to connect to my network. I followed all of the troubleshooting steps including setting wifi to 2.4GHz. Attempted connection about 10 times. I have a very strong mesh wifi network with smart home connections.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. We apologize that you are having difficulty with the MobiCam. When it comes to WiFi the MobiCam is only compatible with a 2.4GHz WiFi network. If you have dual-band (2.4GHz and 5GHz), we recommend having the router split where each network is uniquely named and has its own password. Once this is done connect your mobile device to the 2.4GHz network then follow the prompts in the App to pair the device.
Rated 5 out of 5 stars
No complaints, No comparison
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for the bang to your buck! Recommend
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 1 out of 5 stars
Not the besssst.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first , great pictures and loved that I could see my dog when I wasn't at home. Then suddenly one day it just didn't work. Tried everything to get it to work again and nothing worked!
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. Please feel free to contact our Support Team for assistance resetting the device back to the WiFi. We are available Monday - Friday, 8:00 am to 4:30 pm PST at (323) 904-3000.
Rated 2 out of 5 stars
Limited functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware limited functionality to 2.4ghz wifi band only, wish the title of the item or picture specified that before I purchased
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Daniel, thank you for reaching out. Yes, we do have models of the HDX MobiCam that are 2.4GHz compatible only devices. However, you can contact our Support Team and request to exchange your device for the dual-band compatible HDX if you have a dual-band router. We can be reached at (323) 904-3000. We are available Monday - Friday, 8:00 a.m. to 4:30 p.m .PST.
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working fine and then all of a sudden in less than a week of usage, the night vision stopped working.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello Gabi, thank you for reaching out. We apologize that you are experiencing difficulty with the IR Sensor (night vision). Follow these steps to reset your night vision sensor (or IR sensor):
In a brightly lit room or daylight, gently cover the night vision sensor (found above the camera lens) until you hear it 'click' to night mode.
Uncover and let it 'click' back to daylight mode.
Repeat this process five times.
The sensor should now be reset and working.
Rated 1 out of 5 stars
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 days of use. Does not charge, it cant be use anymore.
No, I would not recommend this to a friendBrand response from MOBI Team
Posted .Hello and thank you for reaching out. We regret that the MobiCam is not operating as intended. To ensure that there is a stable power source, we recommend, trying different outlets and/or switching the USB cord.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little camera/monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to spend a lot of money on a monitor as I only need it when my grandson comes to visit. I am somewhat technology challenged and this was easy to set up and easy to use! Great, simple camera/monitor. Definitely recommend! Well worth the price
I would recommend this to a friend