Customer Ratings & Reviews
- Model:
- ZHU30RSPSS
- |
- SKU:
- 6445261
Customer reviews
Rating 4 out of 5 stars with 8 reviews
(8 customer reviews)to a friend
Customers are saying
Customers frequently mention the cooktop's color, with many appreciating its aesthetic appeal and the availability of non-black options. Positive comments highlight the beauty and gorgeousness of the color. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 5 out of 5 stars
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Works well! Easy to keep clean. I picked this cooktop because it wasn’t black. Very happy with the way it looks.
I would recommend this to a friend Rated 5 out of 5 stars
Works great- better than electric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Boils water in a minute. Sleek design. It is loud, but that is standard for induction. Much better than electric.
I would recommend this to a friendRated 1 out of 5 stars
Mrs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this induction cooktop installed Sept. 22,2022 and from the beginning we had problems getting pots and pans to connect. We also noticed a high pitch noise coming from the elements when we put the heat to high. The customer service rep said there was no problem with it. Then on Jan. 27, 2023 the cooktop went totally out and caused several problems with our electricity. We had to replace 2 panels however that did not resolve the problem with the cooktop. It is still not useable. I was surprised to find out that Best Buy Techs could not work on it and we had to call the manufacturer. That was a surprise since it was Best Buy that installed it originally, so were they really qualified to install the cooktop.
This review is from Monogram - 30" Built-In Electric Induction Cooktop with 4 Elements - Black Graphite
No, I would not recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
Best cooktop I've ever had.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous color. Love it! My first induction and I'll never go back.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great Cooktop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this cooktop! The color is beautiful and clean up is so easy!
I would recommend this to a friend Rated 1 out of 5 stars
Call center operator lacks basic customer service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, my order was cancelled two days after ordering. I checked my balance to make sure I was refunded. I wasn't. I was directed to Best Buy Appliance customer service. Ext 358. The representative said that I would be refunded after 30 days per their policy. I asked to speak to a supervisor and she refused to connect me. Frustrated, I drove to the store that I purchased the cancelled stovetop and was instantly taken care of by Claudette. She even followed up after I left to make sure my refund was confirmed. I am a long time loyal customer and total tech member, Claudette's customer service is why I have remained a customer.
No, I would not recommend this to a friendRated 5 out of 5 stars
New stovetop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very fast Seems to be less sticking when cooking soup
I would recommend this to a friendRated 5 out of 5 stars
Terrific Installation People
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were professional, SPOKE AND UNDERSTOOD ENGLISH, and did a fine job.
I would recommend this to a friend