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Customer reviews

Rating 4.9 out of 5 stars with 147 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the peace of mind and protection that AppleCare+ offers. They appreciate the high-quality screen and the overall Apple product experience. Customers also find value in the protection plan for their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 147 reviews
  • Rated 5 out of 5 stars

    Peace of Mind for My Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is absolutely worth it for the peace of mind it provides. Knowing that my iPad and Apple Pencil are covered for accidental damage or unexpected issues makes me feel much more secure using them every day. The monthly plan is budget-friendly and flexible, and it’s great not having to pay the full cost upfront. Definitely recommend if you want to protect your investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great new I Pad Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new size. I have the 13 inch. Great color and resolution. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection to have. I've used it multiple times on different items. Most recently, I used it to replace my son's broken Beats. Also helps when you have kids. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on extending my apple care just to make sure I always have protection on is just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy great for Apple items and new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Best Buy Prices are best and Geek Squad is a good option too. Unless you are proficient at all TV and PC technology, they are a good value and offer quality assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Total

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one. I don't worry about more subscriptions or extra payments for damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have apple care because getting your screens replaced or stuff like that is expensive without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple care!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever is purchasing Apple care ahead of time, it’s a wonderful resource Love Apple care!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good with AppleCare.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has been good in the past. Hopefully, I’ll have no problems with this, and AppleCare will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting apple care included in my total tech membership

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    M4 iPad Pro 13 inch apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new M3 iPad Pro 13 inch is one of the most major improvements in iPads since the original first model. The new dual OLED screen has sharp and brilliant colors, blacks are really black, watching night scenes are great. Machine is very fast with the new M4 processor, makes doing work on it much more efficient than previous models. Works wonderfully with the new Apple Magic Keyboard as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Apple Care+ is a Blessing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Monthly AppleCare+ through Best Buy for several months now, and I honestly couldn’t be happier with it. I originally signed up when I bought my iPhone 15 Pro from Best Buy, and since then, I’ve added it for my MacBook Air as well. Having protection on both devices just gives me a huge sense of confidence and peace of mind. What I really like is the flexibility of the monthly plan. Instead of paying a big chunk upfront, I just pay a small amount each month, and I can keep the coverage going for as long as I need it. That made the decision a no-brainer for me. I use these devices every day, so knowing they’re protected without that initial high cost is a big plus. A few months ago, I actually had to use the coverage for my iPhone. I dropped it while getting out of the car, and the screen cracked pretty badly. Normally, that would’ve been a nightmare—but I went to Best Buy, they handled the claim quickly, and I had a working phone again in no time. The service fee was way lower than what I would’ve paid without AppleCare+, and the whole process was super smooth. Another thing I appreciate is that I can get service either at Best Buy or an Apple Store, which adds a lot of convenience. I travel a bit for work, so knowing I’m covered no matter where I am is important. Also, the Geek Squad team at my local Best Buy has been great. They explained everything clearly when I first signed up, and anytime I have questions, they’re patient and helpful. It’s not just about the protection—it’s about the overall experience, and Best Buy makes it feel really customer-friendly. Having AppleCare+ on a monthly basis through Best Buy honestly makes me more confident in using my iPhone and MacBook the way I need to. I don’t worry as much about accidents or unexpected issues because I know I’m backed up. For anyone who’s invested in Apple products and wants long-term, affordable protection with great support, I definitely recommend going this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great financing very customer supportive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great convenience I started to purchase from APPLE, but they only gave you 12 months financing so I sent that one back and purchased from Best Buy. Also Best Buy gives you great service if you have any issues highly recommend using Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare has been great for me since I’ve had to exchange my phone and between Geek Squad and Applecare technicians. This Warranty has been well worth it and the service staff with both Best Buy and Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase apple care because i am aleays using my headphonesn or watch and having an extra warranty provides peace of mind for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have any apple products, it is best toget applecare for your product or products, be safe rathere than sorry. x

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the price I recently had to return a device that just stopped working. Within a few days that’s right a few days I got a replacement. That’s why I say Apple products are the top of the line I’ve purchased 6 or 7 Apple products from iPhones to laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple products are so good I’ve never needed to use Apple Care services. I pay for the service and always have done so, but I luckily have had excellent I pads, computers, I phones from Apple . Maybe I’ve been lucky, but my Apple products have been fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the insurance on a significant investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a couple years on the iPhone, iPad etc. Quickly repair damage, at almost no additional costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's a protection plan and it makes me feel more confident/safer for having it on such an expensive and fragile purchase..

    I would recommend this to a friend
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