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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 144 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 144 reviews
  • Rated 5 out of 5 stars

    Definite must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! You never know when something will come up & you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team,good information.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and helpful. They were very knowledgeable about all the products and best use and. care for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more to say it’s protection you need and service you’d expect. I’ve been shopping at this store since I was a child for a reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's better to be caught with it than without it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan extends to all purchases, which is good however I have yet to use or need it. I suppose it one of those situations were its better to have and not need then need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total tech member for the las 2 years. I feel confident that all my tech purchased in Best Buy is going to be guaranteed to be repaired if ever have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use Total Tech several times over the years and have been very appreciative of the service. No regrets for the minimal cost to buy the membership. This plan can save hundreds of dollars and hundreds of headaches that tech problems can cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I ever had. Very pleased and it is just want I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Needed Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a relief to have the protection plan. I only cancelled because it didn’t feel cost effective this year, but plan to purchase it again when I buy my home appliances .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought the protection plan was going be like bad like every other big-name store but Best Buy protection plan is great. I have had to replace things and having it was a great money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like to join Monthly Best buy Protection 24 months. it helps me find a good item which i want and can make an appointment any time when i don't know how to use item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price to protect your investment!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price to protect your investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you knew me or my kids you would know why i purchased this protection plan. lol I have not had to use it yet, thank goodness but it is comforting to know that it is available if we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Protection , fast Friendly and they stand by their products. I love my lap top, just the right size easy to use anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatley I have had the chance to use it but it is a great value in case of any accident and your device is fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan to have, they are good with customer service skills and informing what all includes with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service! Highly reccomend the TotalTech membership, as this protection comes free with all purchases. Definitely worth the $200 for the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for students away from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought it for her computer and when she had a surface. That needs to be replaced or repaired. Not issues using the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan to cover electronics and more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply for this plan. Haven't used it yet but peace of mind in knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked to purchase the warranty for anything I buy because you just never know. I have never had any trouble getting it replaced if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the protection! Haven’t had to use it yet, but I’m glad we have it just in case.

    I would recommend this to a friend
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