Customer Ratings & Reviews

it came a day sonner then expected great condition works great nice speed overall worth it

Good deal happy with the service i have told people at work about it

If you have kids go ahead and get it! They have free D’s and so do their friends so you will never know what happened

Bought a Bravia 4K Sony in 2015 and it was awesome and still is. Looking for a 65” Sony this time.! On the hunt!

MY COLLEGE DAUGHTER IS PRETTY HAPPY WITH THIS DEVICE!

Best Buy has great protection coverage for mg electronics, especially for the TV i purchased

Awesome purchase. Absolutely love it. So glad i got it

It was a little bit expensive. I'm shopping around. But I'm sad today screen cracked so I'm looking around promptly. I am very happy for for all the help from the veterans they are heroes I will be able to paint and sing and maybe go back to college online

Love the service will recommend my mother my father

I enjoy the laptop computer using it mostly to organize my files .

Haven't uses it yet hopefully as good as it says it is.

Best Buy total protect is amazing and not to mention the perks of free delivery and protection of other electronics covered all in one n

I didn’t know they signed for this please remove me form payment

This protection plan sucks you guys are getting over on people. I never used my plan after 1.5 years I call and you guys say it’s lapsed and now I have no coverage I will Never by a plan with Best Buy. I call and call and the same crock of I paid $200 and never used it now I need to Use it and your saying it’s expired.

Let me just say this up front: the Surface Go 2 surprised me in the best way. I expected a tiny tablet that could handle a little here and there… but after using it for a while, I realized this thing fits into my life way more than I thought it would. The first thing I noticed was how easy it is to carry around. It’s light enough to hold with one hand, and it doesn’t weigh down a bag at all. That alone makes it a perfect “go anywhere” device. I’ve grabbed it on the way out the door more times than I can count because it never feels like a hassle. And that kickstand? Still one of Microsoft’s smartest ideas. I use it everywhere—on the couch, at the kingdom hall, in the car while waiting—just flip it out and it’s ready. The screen is another thing I love. For such a small device, the display looks sharp and bright. Watching videos, reading, or even looking at pictures feels really clean. I like how the bezels are slimmer than the first Surface Go. It gives it a nicer, more modern look. And when I pair it with the type cover, suddenly it feels like a tiny laptop that punches way above its weight class. Typing on the keyboard took me a day to get used to, but once I adjusted, it felt natural. I can type fast on it without thinking. The Surface Pen works beautifully on this thing too. Taking notes, writing down scriptures, jotting study points—it feels smooth and almost paper-like. I didn’t expect to use it that much, but I kind of fell into the habit because it feels good to use. Performance-wise, I went in with realistic expectations. I didn’t buy it to replace a big computer or run heavy software. I wanted something small and dependable for everyday stuff, and that’s exactly what the Go 2 delivers. Browsing, watching videos, Zoom calls, JW Library, email, Word—no problem. It handles all of that comfortably. As long as you don’t try to push it into “power laptop” territory, you’ll be impressed with how steady it is. Battery life is solid too. I can use it for hours before needing to plug it in. Some days I forget where the charger even is. And the fact that it charges through USB-C is a huge bonus. I can use the same charger I use for other devices, which cuts down on clutter. One thing I really appreciate is how good the cameras are. The front camera makes video calls look clean and clear—better than some full-sized laptops I’ve used. The speakers are loud enough for watching videos or listening to voice messages without needing headphones. All in all, the Surface Go 2 has become one of my favorite little devices. It’s not trying to be a powerhouse. It’s not trying to replace a full desktop. It’s designed to be light, portable, reliable, and simple to use—and it nails that. I grab it when I don’t feel like carrying something big. I use it for study, browsing, meetings, traveling, or just relaxing. And every time I pick it up, it feels like the perfect size for what I’m doing. Got mines from bestbuy! My favorite place to shop. Also make sure you get on the best buy membership. It will save you allot in the long run!

Today I had remote support from Best Buy Geek Squad Technician for my desktop pc. The young man was very bright and resolved my issue expeditiously. I highly recommend Geek Squad and of course, BestBuy. This was available via my Best Buy Protection when I purchased my pc. 5 stars! Thanks, Norman

I like the peace of mine I get from knowing I have total coverage. Although I haven't had to use the repair coverage, I like knowing it is there just in case. The laptop I bought was such a good buy, That I felt that total coverage gave me peace of mind.

Impressed. Much better than what it looked and felt like in the store. Actually feels solid, screen is bright and clear with a good size and aspect ratio, keyboard is good, trackpad is good, performance is excellent, battery life is good, ChromeOS has matured and with Android and Linux support is versatile. Cons: the speaker is pretty weak and adequate but not as good as it could be or should be but good enough and you can always use headphones

I am glad I agreed to purchase Best Buy protection plan for my multiple devices. This plan gives me security that my devices will be handled with care anytime I need assistance for the Greek Squared.

I decided to add the Monthly Best Buy Protection plan when I purchased my item, and I’m glad I did. The coverage gives me peace of mind knowing that accidental damage, wear and tear, and even mechanical failures are covered for up to 24 months. Unlike the manufacturer’s warranty, this plan is much more flexible and covers issues that typically aren’t included. I really like that the payments are monthly, so I don’t have to pay a large lump sum upfront. It’s easy to manage and I can cancel anytime if I no longer need it. The claim process is straightforward—just contact Best Buy, and they guide you step by step. The only downside is that if you keep the protection for the full 24 months, it can add up in cost, so it’s worth weighing against the price of your product. But for high-value electronics, I think it’s worth the extra security. Overall: A solid protection plan that offers flexibility, convenience, and real peace of mind. Perfect for anyone who wants to protect their tech investment without worrying about surprise repair bills.