Customer Ratings & Reviews

Love this tv great color. Fits perfect on our flat wall.

Not needed yet, but when I do it will be great to have!

Awesome protection I highly recommend worth the purchase!

Completely worth it for my TV. Peace of mind when having it.

its a protection plan.. whats there to say about it...i honestly feel like they are kind of a rip off as ive never had to use them...i buy them cause if i didnt then i would need it...

It’s nothing like knowing your covered and protected for many needs that s offered with your protection plan

Punctual and very courteous service. Did a great job mounting 85 inch tv to the wall.

This guarantee is a fraud. I bought 4 Sony Bravia XR TVs, (2 75" and 1 85") on December 27, 2022 through the recommendation of the BestBuy customer service representative, on the day I was given an extended 24-month warranty. 3 TVs are having problems with losing Internet connections, and the connection only reestablishes after turning the TV off for 2 minutes. This happens regularly, at least 10 times a month. Now in January 2024, 13 months after the purchase, after I could no longer bear having TVs that don't work normally, I was surprised when the BestBuy warranty phone number was not valid because my Membership was not renewed. I want to remind the reader that the guarantee that was given does not say that I am obliged to maintain my membership, paying 199 dollars per year, much less that I should be part of the membership to have the guarantee for my products purchased while my guarantee was valid. The TVs have a manufacturing problem and hundreds of videos are found on YouTube, with thousands of likes, talking about the problem with the internet connection of Sony Bravia TVs. Don't trust BestBuy's guarantee, much less the quality of Sony Bravia TV.

I was told if i purchase the 24 month protection plan for my 65 inch Samsung tv, that it would cover all parts and services. My tv has a crack in the screen , now im being told that its not covered. This was very mis leading, i would have never purchased the protection plan, if i knew this information prior to purchase.

Its a scam- a way Best Buy can just take your money they don't stand behind the warranty . I spent $5500 on a outdoor TV Best Buy installed and when I had a issue with it the warranty period Best buy said it was not installed properly despite the fact Best buy did the installation

Adding the protection plan to my Sony - 77" Class BRAVIA XR8B OLED 4K Google TV has been one of the best decisions I made during this purchase. With two young children at home, I know how quickly accidents can happen, no matter how careful we try to be. The thought of my kids accidentally bumping or touching such a large, delicate TV made me immediately feel that the protection plan was worth it. For a relatively small cost, I received coverage for multiple years, which feels like tremendous value. Knowing that the TV is protected against potential issues allows me to enjoy it fully without worrying. Movie nights, gaming sessions, and streaming are now completely stress-free for both my family and me. What I love most is the peace of mind it gives. I can let my children enjoy family time in front of the TV without constantly reminding them to be extra careful. It’s reassuring to know that if anything happens, support is available and repairs or replacements are covered. Overall, the protection plan has made this purchase even more satisfying. For families, especially those with kids, I would highly recommend it—it turns an already incredible TV into a worry-free investment that everyone can enjoy.

Awesome protection for very expensive item. Worth every penny

I’m very happy with the Monthly Best Buy Protection plan. It gives me real peace of mind knowing my product is covered in case of unexpected issues. The monthly payment option is convenient and affordable, and the coverage is clear and easy to understand. Customer support has been helpful whenever I had questions, and the protection makes owning electronics much less stressful. I would definitely recommend this plan to anyone who wants extra security for their purchase without paying everything upfront.

Best Buy’s 24-month protection plan is a convenient option for customers who want extra peace of mind on electronics, especially higher-priced items. It extends coverage beyond the manufacturer’s warranty and often includes repairs, replacements, and in some cases accidental damage, with claims that are generally straightforward to file. Many users appreciate the ease of working with Best Buy or Geek Squad and the option to spread the cost over time, though some feel the plan can be pricey or limited depending on the product. Overall, it’s a solid choice for protecting valuable tech, as long as you understand the specific coverage details and exclusions before purchasing.

I had seen the QM7K cheaper on another competitor’s store. The live chat was very helpful and patient and managed to price match for a significant discount. After watching many reviews I was convinced QM7K was the best mid-range TV.

Great protection plan for my devices. The coverage is comprehensive and provides peace of mind. Highly recommend for anyone looking to protect their expensive tech.

The Monthly Best Buy Protection plan offers up to 24 months of coverage for your electronics, providing peace of mind against unexpected issues. This plan includes protection against accidental damage and mechanical failures, ensuring your devices remain functional. It's a convenient option for those seeking continuous coverage without a lump-sum payment. However, it's important to note that service fees apply to eligible claims not covered by the manufacturer's warranty. These fees are based on the device's purchase price, ranging from $9 to $99. While the plan offers valuable protection, some customers have reported limitations in coverage, particularly concerning accidental damages. Therefore, it's advisable to review the specific terms and conditions to ensure it meets your needs

⭐️⭐️⭐️⭐️⭐️ The protection plan was easy to add at checkout and gives real peace of mind with a major appliance purchase. The coverage is clear, the terms are straightforward, and it’s reassuring knowing repairs or issues will be handled if something comes up. Definitely worth it for long-term protection and stress-free ownership.

Happy and completely satisfied with the warranty! I have used it before and not a single problem when I needed to have it in effect.

Best buy total membership is a no brainer if you shop at Best Buy alot. If i were to get an individual policy for each device ive bought it would cost an arm and a let