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Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,158 reviews
  • Rated 5 out of 5 stars

    Love Best Buy's Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place I will purchase all my electronics and appliances because of this Protection plans. They have always stood by their warranty and I never had an issue getting my product either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price match is great! I bought my Mac for $999 in store and noticed the price dropped $250 so they are now refunding me $268! Plus excellent customer service! thank you all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star protection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best option if you shop at best buy. This protections give us peac of mind at home for all put electronics we get from best buy. Knownig best buy has our back if somwthing goes wrong we dont have to wait long for a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending your hard earned money on items, why not spend a little extra to have it covered. Whenever I had to use, it has always been easy and I always got a resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hal I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for the extra protection on all of the items you get from best buys I returned a item and it made it so much easier and faster and all they needed was my phone number will always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come into play much more than I thought it would. It is very helpful and has driven me to buy most of my technology from BB as a result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Protection Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Comprehensive protection for a wide range of products -Extended coverage beyond the manufacturer's warranty -Hassle-free claims process -Flexible coverage options -Available for both online and in-store purchases Cons: -Additional cost -Some limitations and exclusions apply -Length of coverage varies by product Review: The Best Buy Protection Plan is a valuable service offered by Best Buy that provides an added layer of security and peace of mind for your purchases. With comprehensive coverage options, extended protection, and a hassle-free claims process, it ensures that you can enjoy your products worry-free. One of the main advantages of the Best Buy Protection Plan is its wide-ranging coverage. Whether you're purchasing a new TV, laptop, appliance, or other electronics, you can find a suitable protection plan for your specific needs. This plan extends the warranty beyond the manufacturer's coverage, offering an extra layer of protection against unexpected malfunctions or accidents. The claims process with the Best Buy Protection Plan is designed to be straightforward and hassle-free. If your covered product encounters an issue, you can easily initiate a claim through Best Buy's customer support. The knowledgeable and helpful staff will guide you through the process, ensuring that your issue is resolved efficiently. The flexibility of coverage options is another advantage. The Best Buy Protection Plan allows you to choose the duration of coverage, with options ranging from a few months to several years. This flexibility ensures that you can tailor the plan to fit your specific needs and budget. Both online and in-store purchases are eligible for the Best Buy Protection Plan, making it convenient for customers regardless of their preferred shopping method. You can add the protection plan to your purchase during checkout, whether you're buying from the comfort of your home or at a Best Buy store. It's important to note that the Best Buy Protection Plan does come at an additional cost. The price of the plan varies depending on the product and the length of coverage you choose. However, considering the potential expenses of repairing or replacing a damaged or faulty product, the cost of the protection plan can be a worthwhile investment for many customers. While the Best Buy Protection Plan provides comprehensive coverage, it's essential to be aware of its limitations and exclusions. Certain circumstances, such as intentional damage or loss, may not be covered. It's advisable to thoroughly review the terms and conditions of the plan to understand what is included and excluded. The length of coverage provided by the Best Buy Protection Plan varies depending on the product. It's important to check the specific terms for your purchase to understand the duration of protection. Keep in mind that coverage typically starts after the manufacturer's warranty expires, providing an extended period of security for your product. In conclusion, the Best Buy Protection Plan offers valuable peace of mind and extended coverage for your purchases. With its comprehensive protection, hassle-free claims process, and flexible coverage options, it ensures that you can enjoy your products without worry. Although it comes with an additional cost and some limitations apply, the benefits of the protection plan make it a worthy consideration for safeguarding your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me in many ways so far they’ve helped me to put on my protective iPhone protective screen. They’ve been awesome and very patient with me, especially when I walked out the store only to come back the next day with the with a cracked screen, no questions asked they said JP it happens. They just helped me and got another one since you’re under warranty with no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total rewards worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy so much from best buy and alway paid extra for warranties. The Total protection saves me money on buying individual warranties amd I have notices more discounts through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Coverage for Everyday Essentials

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this plan isn’t just for electronics — it also covers my mic and even my dishwasher. Claims are simple, and the support team makes the process hassle-free every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for tech family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers just about everything, except lost or stolen. Scratches, cracks, no display screen, keyboard fails, touchpad fails, anything internally fails, ports stop working, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuts deeper where it’s weaker I guess.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to be in the club sometimes. The price went up, as to be expected. Support and repair prices also went up, so it’s relative to the Bidenomical inflation stagnation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace-of-mind guarantee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Protection Plan stands as an indispensable shield for your purchases, providing a comforting layer of assurance and security. This service isn't just an add-on; it's a peace-of-mind guarantee that ensures your cherished products remain safeguarded well beyond their manufacturer's warranty. The plan's strength lies in its all-encompassing coverage, catering to a wide spectrum of products—be it a cutting-edge TV, a trusty laptop, or even household appliances. It extends the safety net, guarding against unforeseen mishaps or untimely malfunctions, letting you revel in your purchase worry-free. Ease of use is paramount, and the claims process under this plan is designed to be hassle-free. In the unlikely event of an issue, initiating a claim through Best Buy's support is a breeze. Their adept staff ensures a seamless resolution, making the process painless and efficient. Flexibility is key, and the Protection Plan embodies this by allowing you to tailor coverage to your liking. Whether you seek brief or extended protection, the range of options ensures a snug fit for both your needs and budget. Accessibility matters, and Best Buy has you covered—literally—whether you shop online or prefer the in-store experience. Adding the protection plan is a simple step during checkout, ensuring your purchase is guarded whether you're at home or at the store. Admittedly, the plan does come with an added cost, varying based on the product and chosen coverage duration. Yet, when weighed against potential repair or replacement expenses, it transforms into a prudent investment, safeguarding your valuable acquisitions. However, as with any comprehensive plan, there are nuances. It's essential to acquaint yourself with its limitations and exclusions—instances like deliberate damage or loss might not fall under its umbrella. Taking a moment to grasp the plan's terms and conditions ensures a clearer understanding of what's covered and what isn't. Furthermore, coverage duration fluctuates per product. It's wise to verify the specifics pertaining to your purchase, understanding when the safety net unfurls post the manufacturer's warranty, providing an extended shield for your product. In essence, the Best Buy Protection Plan is a security blanket for your investments. With its far-reaching protection, effortless claims, and adaptable options, it alleviates the worry often associated with purchases. Despite its cost and some limitations, its benefits paint a compelling picture, making it a prudent choice for securing your treasured belongings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Cannot Go Wrong with a Best Buy Protection Ola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Tech member, which is far more valuable than the annual membership fee. With my Total Tech membership, I automatically get a two year Best Buy Protection Plan on almost every single item I buy at Best Buy, and Best Buy’s Protection Plans are far and away the best out there. Well worth the value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this protection plan. The process is easy, the coverage is clear, and it gives me peace of mind knowing my device is fully protected. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why WOULDN'T you do this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was offered this after buying my Apple Watch. It basically extends your warranty for EVERYTHING you buy at Best Buy for an additional year. I can't even remember what it cost, but minimal compared to what I'd pay in extended warranties...like $99 for the year or something. What more could I say besides - you get an extra year of warranty for EVERYTHING. Duh. No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! When my 3D printer went out, the membership covered the cost even after the return date expired. This is a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BEST BEST BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Worthy Investment: Monthly Best Buy Protection (up to 24 months)** As someone who values their tech, I'm always looking for ways to ensure its protection. Monthly Best Buy Protection turned out to be the perfect solution for my needs. **Comprehensive Coverage** This program covers all possible damages, from mechanical breakdowns to accidental damages such as spills. It gives me peace of mind knowing that my tech is protected from any unexpected incidents. **Ease and Convenience** Monthly Best Buy Protection is very user-friendly. The subscription is set up quickly, and the monthly payments make it affordable for any budget. I can easily manage my protection through an online account as well. **High-Quality Service** Best Buy provides excellent customer service. Any issues are resolved promptly and hassle-free. I receive professional assistance from knowledgeable specialists who are always ready to help. **Flexibility and Adaptability** The ability to extend protection up to 24 months makes this program extremely flexible. I can choose the duration of protection that suits my needs and adjust it as necessary. **Conclusion** Monthly Best Buy Protection (up to 24 months) is a smart investment for any tech owner. Comprehensive coverage, ease of use, and high-quality service make it the best choice for those who want to ensure the longevity of their devices. I wholeheartedly recommend this program to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has saved me $1000's in repairs and damages to my camera equipment over the years, doing what I do (racing videographer) I need absolute assurance that my gear getting damaged won't keep me from working with my clients, and Geek Squad has always been there to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad I went with the best buy protection on my purchase. They were very helpful with my questions about it.

    I would recommend this to a friend
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