Customer Ratings & Reviews

Does exactly what you would need it to do. Protection from the unexpected.

Beware.... Addicting. Will make you want to replace all your electronics

Protect your assets .At all cost . It's reasonable, easy and worry free .

Great program for customers. This assisted us greatly during our kitchen renovation.

Love all the features this radio have. Highly recommend

The overall value of the total plan it's pretty decent there. Though the overall cost can be a bit much.

If you have the Geek Squad protection and you're already a member then it doesn't really make a difference.

Always get the warranty with anything electronic.

Great printer with print, scan and fax capability. Scan setup a little tricky.

Solar panels will fail within the first year. Known issue that eufy won’t solve. Camera failure issue is all over the internet. Research before you purchase. Eufy warranty only covers for first 12 months. Many people report that Eufy sends out replacement cameras that appear to be refurbished and stop working all together. They will not help you if it’s over one year.

Great plan Great product can’t beat it well worth it great deal I would buy it again works great

New in Box Starlink from BestBuy says “Device Already Acitvated” I checked the box carefully to make sure that it was factory sealed before leaving BestBuy. I’m guessing that Starlink took this as a return and repacked it and sent it out to BestBuy without deactivating it… really Starlink? This sucks.

came in handy to setup new TV. Staff was amazing!!

I wish I could have tested the amplifier but UPS destroyed it in shipping returned it to the store, terribly upset, so looking forward to this amp.

In consumer electronics, issues can arise months after purchase. Retail protection plans offer financial predictability by covering defects or accidental damage under defined terms. Many plans extend coverage by an additional 24 months and provide replacement or repair if eligible. In practice, this coverage can reduce out-of-pocket costs for unexpected hardware problems. However, terms vary by product and plan; it’s essential to review coverage details, deductibles, claim limits, and exclusions, as well as the claims process and timelines. For professionals who rely on equipment over longer lifecycles, a reputable protection plan can be a prudent risk-management tool.

Worth Every Penny — Total Peace of Mind! I can’t believe I ever bought tech without Best Buy’s Monthly Protection Plan. Seriously — it’s one of those things you don’t realize you need until something goes wrong. When my tablet’s screen cracked, I expected a long, painful process. Nope. One quick chat with Best Buy support, and they had it fixed fast — no stress, no hidden fees, no “sorry, that’s not covered.” Just done. What I love most is the freedom. Accidents? Covered. Power surges? Covered. Even wear and tear over time — still covered. It’s like having a personal tech bodyguard for just a few bucks a month. You spend hundreds (sometimes thousands) on your devices — so why risk it? This plan protects everything that matters after the warranty runs out. If you’re buying anything from Best Buy — a laptop, iPad, TV, or phone — get the Monthly Protection Plan. You’ll thank yourself the moment life happens.

I absolutely love this air conditioner! This company has considered everything from unboxing to installation. This air conditioner was a “breeze” to install! This is the second Windmill Air conditioner that I have purchased. The functionality of these air conditioners is second to none in my opinion. I enjoy using the app on my cell phone to control these air conditioners from wherever I am. I had one instance with one of my air conditioners was not reading on my phone after a while so I contacted customer service and they were awesome! I will likely be replacing my upstairs unit with one of these next summer. I highly recommend not only this air conditioner, but the company that is behind it!

I added the Best Buy Protection Plan when I bought my son’s headphones, and I’m so glad I did. Kids and electronics don’t always mix perfectly, so having coverage for accidents, damage, and wear gives me total peace of mind. The monthly option makes it affordable and flexible, and I love that I can cancel anytime if I don’t need it anymore. The claim process is simple, and Best Buy’s customer service has always been quick and friendly whenever I’ve had questions. For the price, it’s one of the smartest add-ons you can get—especially for devices that get daily use!

Investing in technology is more than just a purchase — it’s a commitment to performance, reliability, and peace of mind. The Best Buy Protection Plan ensures that your investment is safeguarded well beyond the manufacturer’s warranty. I had run into some bad luck with a watch and laptop screen, top service provided, everything was covered.

I really the total tech membership and the extended protection plans I get by being a member of this service. It's just another benefit of being a total tech member that makes me feel good about having this service.