Customer Ratings & Reviews

Being a member of Best Buy Total Protection has been nothing short of an exceptional experience for me. This service has continually proven to be invaluable, providing an unparalleled level of peace of mind when it comes to safeguarding my purchases. From the onset, their account management system has been a breeze to navigate, ensuring a straightforward and user-friendly experience. Every interaction, whether online or in-store, has been characterized by ease and convenience, allowing me to manage my protected items and service plans with absolute simplicity. One particularly impressive aspect of Best Buy Total Protection is their no-hassle return policy. The process has been impeccably smooth each time I've found myself needing to utilize it. Whether I've had to return, exchange, or repair an item, the team has facilitated a seamless transition from problem to solution, without the tangles of cumbersome procedures or paperwork. Moreover, the customer service provided by Best Buy has been exemplary. Every representative I have interacted with has demonstrated a genuine commitment to ensuring customer satisfaction, consistently going above and beyond to resolve any issues or answer any queries with a friendly and professional demeanor. In summary, Best Buy Total Protection offers a worry-free solution that stands out in today’s market. The assurance it provides extends far beyond mere transactional security, cultivating a relationship of trust and reliability between the brand and its customers. I look forward to continuing to enjoy the security and convenience afforded by this service and would highly recommend it to others seeking a stress-free shopping and product protection experience.

I love the comfort we get from having this program. It’s a great relief from worrying about all of our products

The warranty is worth it on most items, for instance, Xbox controllers. Xbox controllers are notorious for stick drift, and the warranty will let you exchange the controller for a new one if this happens.

The BP-9080X speakers from Definitive Technology are simply outstanding! They bring a whole new level of amazing sound to your ears that you won't find in any other speaker out there. Here's why they're so special: Incredible Sound: The BP-9080X speakers use a special technology that makes the sound feel like it's all around you. It's like you're at a live concert or inside a recording studio! Powerful Bass: These speakers have a built-in subwoofer that gives you really deep and strong bass. The best part is, it doesn't sound too boomy, and it's always just right for the music or movies you're enjoying. Clever Bass Control: Definitive Technology made these speakers super smart. They adjust the bass to match the music you're playing, so it always sounds perfect and not too overwhelming. Crystal Clear Highs: The tweeters in the BP-9080X speakers are designed to give you really clear and detailed high-frequency sounds. They make sure you hear every little nuance without any harshness. Sturdy Build: These speakers are built really well, so they don't shake or vibrate when you play music. That means you get a clean and pure sound that stays true to the original recording. Cool Dolby Atmos® Feature: If you want an even more immersive experience, you can add an optional height module. This makes the sound come from above and all around you, just like in fancy movie theaters! Fine-Tuned by Experts: Each BP-9080X speaker is carefully tuned by a team of sound experts. They make sure that every speaker is perfect and consistent in delivering top-notch sound quality. In summary, the BP-9080X speakers are an extraordinary choice for anyone who loves music, movies, or gaming. With their unmatched sound quality and innovative features, they take your audio experience to a whole new level of awesomeness!

Have a computer, printer, and oura ring all on my best buy protection plan! Its great!

Great warranties for Best Buy Purchases especially for free under Total Tech Support

Amazing service and warranty coverage that keeps ones mind at ease.

Every year its required easy online payment and schedule online service if something defective it’s happened and parts replaces within a day

Worth the extra expense. We add all our eligible purchases

Very good program, I feel like a real VIP when shopping at best buy. Gives me full confidence and protection

This has saved me countless of times. I always regret not having it on a product

never let me down on the protection plans everyone is always there to help when things break or need to be replaced

Worth the money if you plan on buying s handful of things from here. I've gotten a tv, ps5, laptop (returned for a newer better one) tv stand, headsets, controllers. Returns are extended and easy, ive received refunds for items that eent on sale after ive bought it, exchanged/repalced items hassle free. Its been extremely helpful and will continue to use it until i cant buy no more, then use up the 2yr warranty. If you dont buy often probably not worth it. I also rhink it has apple care included? Not sure but that might be something to look into.

Purchased to have best coverage on new TV purchase. Always liked best buys warranty options especially for TV's. Must have!

as described, would recommend for any purchase over $50

a great product that covers your devices beyond the manufacturer warrenty

The AirPods Max are simply outstanding. The sound quality is crystal clear with deep bass and vibrant highs. Noise cancellation works like magic, blocking out distractions completely. They’re extremely comfortable for long listening sessions, and the build quality feels premium. If you love music and are in the Apple ecosystem, these are worth every dollar.

New Head Phones and things are working out great. Praying I don't have to use the protection plan but happy to have it.

Great purchase. Highly recommend. No complaints. Would buy again.

PROFESSIONAL, EFFICIENT AND WILLING TO SHARE INFORMATION. THE INSTALLERS WERE SKYLAR AND WILL AND INSIDE SALES WAS WILLIAM. CAN'T SAY ENOUGH FOR THEIR HELP.