The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Worth purchasing for ur protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth purchasing for ur protection And avoid costly repairs
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it but never had to use it, hope I don't have to!
I would recommend this to a friend
Rated 2 out of 5 stars
Not Sure
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure If my daughter will ever use this but I guess it's a gamble either way
No, I would not recommend this to a friend
Rated 1 out of 5 stars
What a waste of money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All I wanted is a lost and stolen policy. Got the protective cases for the dropsies. Sold me this policy instead of the one I wanted.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don't Bother
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't bother purchasing this warranty at all just go to square trade when you register your product all you are going to get is aggravation from people who don't know their jobs or the policies or just too lazy to help.
I'm sorry to hear that you were left feeling this way about your Geek Squad Protection Plan. We expect our Agents to follow the Terms & Conditions of your plan (https://goo.gl/cDfRu9), and to do their best to help. You have our sincere apologies if this was not what you experienced during your visit. If you have any questions or still need assistance, please reach out to us at 1-800-433-5778. You might also be able to initiate an exchange of your damaged phone online, here: https://goo.gl/wdZynq.