Monthly Drops, Spills and Defects (Accidental) Protection

  • Model: GSP IPHONE $0-$799.98
  • SKU: 9788103
Monthly Drops, Spills and Defects (Accidental) Protection
$7.99

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    85% of customers would recommend this product to a friend (22 out of 26)

    Features


    Monthly Drops, Spills and Defects (Accidental) Protection


    Customer rating

    4.2
    85%
    would recommend to a friend

    Most recent reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Don't Bother

      Posted
      MadCus18

      Don't bother purchasing this warranty at all just go to square trade when you register your product all you are going to get is aggravation from people who don't know their jobs or the policies or just too lazy to help.

      No, I would not recommend this to a friend

      • Brand response

        GeekSquadSupport

        I'm sorry to hear that you were left feeling this way about your Geek Squad Protection Plan. We expect our Agents to follow the Terms & Conditions of your plan (https://goo.gl/cDfRu9), and to do their best to help. You have our sincere apologies if this was not what you experienced during your visit. If you have any questions or still need assistance, please reach out to us at 1-800-433-5778. You might also be able to initiate an exchange of your damaged phone online, here: https://goo.gl/wdZynq.

    • Rating: 5 out of 5 stars

      Protect your phone!

      Posted
      beachy1
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My protection plan kept me from having to pay for a new phone. Even though I had to pay some money, it was worth it!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Waste of Money

      Posted
      Mikayel
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased the plan along with iPhone and when I was purchasing this plan I was told that the coverage includes lost or stolen "which was one of the main reasons of buying it). The phone was lost (by my wife) about a week ago and I thought probably it is sitting somewhere at home but after thoroughly looking for we were not able to find it, seems like it was really lost. I decided to go Bestbuy/Geeksquade for help as I pay eveyr month for the coverage and I used chatting Bestbuy/Geeksquade services. The chatting agent told me the plan doesn't cover lost or stolen items. I asked the agent for customer satisfaction and complaint department phone number, the agent just ended the session on me instead of trying somehow help me. The agent was was repsonding to me seems like i owe him something... No Service, no professionalism and obviously no Geeksquad next time. No trust and no "next time". Please see the conversation screenshot.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Knowing you are covered

      Posted
      Josh
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I bought it but never had to use it, hope I don't have to!

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      did not really put to use

      Posted
      goofy23
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased the protection plan for my son's iphone. Did not really use it...so I don't have anything to say whether it's good or not..but just good to know that the phone was protected at that time.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      more accessible; less expensive than carrier plans

      Posted
      Keila
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Saving money, getting better customer service, and help is waiting at any best buy around the country. Why didn't I do this earlier?!? :)

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Accident Protection Plan

      Posted
      Gibson7283
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I only bought the accident protection plan because a BBY customer service representative told me that if I bought the plan (& just promptly cancel it after purchase) she would give me a Zagg screen protector and case for free. It worked out for me. I got a screen protector and case for my new iPhone for free by doing this so thanks!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      I really love Best Buy protection plan

      Posted
      Cali4na2012
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I always use a Best Buy protection plan whenever I purchase some thing from Best Buy because they offers Pierier protection plans for their products

      I would recommend this to a friend


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