Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 128 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers value the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the protection it offers their iPhone, along with the ease of use and relatively compact size. While some find the case a bit heavy, the positive feedback on battery life and wireless charging outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 128 reviews
  • Rated 3 out of 5 stars

    Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case, but when I put the phone on the charging dock sometimes it keeps going between charging and not charging so there is a lot of phone light flashing in the middle of the night.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not last too long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item becuSe i was atteding a conference and i wanted my phone to stayed charged all day , the mophie only charged my phone to 80% and it died . I gave it another chance the next day and it charged u til 90% and it died .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It was well received and is used frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but cost $$$ I would recommend if you can find it for a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because my brother has the same and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughters boyfriend i love the mope family of cases.

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      mophie loves you!

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, comes in handy when I record videos at concerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIFT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son for father's day - he loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept but not convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of this product but with the case it does not allow you to plug a regular charger in(like when in the car or at work). Have to take the case off which is inconvenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the hype

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't protect screen, cracked within 3 days... Rim not high enough...! Otherwise it is ok, charges phone with almost twice the batedyblife

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GIFT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift for my son for father's day- he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charging case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works good and is not real big and bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery pack is not super heavy and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing combination accessory!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I Can't wait until iPhone7 version comes out!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all that...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the battery life I got vs. what I expected. Also very frustrated that the normal lightning charging port is not accessible with this case attached.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to buy a mophie. Wanted to buy a belt holder. Sales person got it totally wrong. Wanted a cell phone holder that fits on your belt

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone for a lot of things. By 2pm the case had no juice left. Paid 50 dollars for it. So for that price it's ok.

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback! If you feel your juice pack is not performing as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 3 out of 5 stars

    Didn't understand how it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person misinformed. Item not comparable to my usual Morphie. Went back and still no one could explain

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    phone charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my husband he is not impressed with it at all

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! If your husband feels his juice pack is not performing as it should please ask him to reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 3 out of 5 stars

    Wish it had more power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had more power could only get the wireless one with 50%

    I would recommend this to a friend
Sponsored