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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life and the slim, protective design of the Juice Pack External Battery Case for Samsung Galaxy Note9. Many also highlight the convenient wireless charging capabilities and the improved grip it provides. However, some customers find the case to be heavy and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 182 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack has extended the battery life tremendously. It’s sleek design keeps the phone bulk to a minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Extra life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have extra battery life. Although I haven't seen a tremendous change just yet. I guess I am on the phone to much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Case size

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone well. Works as expected. Love knowing I dont have to have a charging cable everywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Extra battery for phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery when your on the low and fits with screen protectors and it's very grippy so it won't slip

    I would recommend this to a friend
  • Pros mentioned:
    Case size

    Rated 4 out of 5 stars

    Note 9 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with the phone. A bit tricky to put the phone in case but once you get it in it doesn’t move around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to constantly use it to charge my phone from 20% to a little over 80% while streaming music to my bluetooth headphones. Realize that this is a 2500 is mAh battery, and the note 9 has a 4000 mAh battery. So it could never charge your phone from 0 to 100%. May be 0 to 60% ish...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery case. The extra power helps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery case is pretty sturdy. Having the extra power helps get the phone through the day. I do recommend this other Note 9 users.

    I would recommend this to a friend
  • Pros mentioned:
    Case size, Wireless charging

    Rated 5 out of 5 stars

    Fast charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case charges very fast, and is very sleek. Not bulky at all.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LOVE THE MOPHIE CASES. I ALWAYS BUY ONE FOR EVERY PHONE JUST IN CASE OF EMERGENCY'S OR WHEN I'M OUT AND DON'T HAVE MY PHONE CORD WITH ME AND I'M RUNNING LOW ON JUICE. I ALSO LOVE THE FACT THAT WITH THIS CASE IT'S NOT BULKY OR HEAVY AND MADE MOSTLY OF SILICONE AND REALLY EASY TO PUT ON.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Battery Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this battery case for a quick charge. it is just really heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    One of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, Qi charging ability and protects the phone very well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and holds a charge a decent amouny of time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worked great on cruise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery case.Needs built in screen protector to make it perfect.Did not keep because of this.I blason has great cases with screen protectors.otter box sucks without screen protection.Glass screen protectors fall off in cold weather.Wish they would make this to protect a $1,200 phone .But for what it is it works perfect, would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these products in the past with good luck. Only draw back on this one is size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome battery life. Easy to use and not too heavy or bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of having the battery charger added to the case. Only concerns were, will the battery charge/drain battery if it's always plugged in? I don't want to hurt the battery life so new into the phone. Will it hurt that, right out of the gate? Also, it's a little too bulky to use daily, if I don't yet need the extended battery life. Mainly planning to use it once my battery life on my phone goes some.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get more life from your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a heavy phone user, this is a great case to have. Adds another 2500mA to the phone, to go even longer between charges. The other day I went nearly 10 hours of screen on time, and could have gone for more (I put it back on the charger when I went to bed). Also, the shape of the case is really comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great bank up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im unable to carry charges with me a lot, so this has saved me several times.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good cover and spare battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a little pricey but it's good when needed on an emergency.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Was Slightly Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, 1) It will not charge your Note 9 to 100% unless you begin using it when your phone gets to about 45%. It just doesn't have enough juice in it to do more than that. 2) You can't use it with things like Android Auto or anything where you feed through the USB-C. You can only charge it when on the phone. 3) Don't be fooled it adds quite a bit of weight to the phone and makes it hard to handle one handsd sometimes which lends itself to being dropped. But other than that, if you are just looking to top the battery off while in an airport or in a pinch its serves its purpose.

    No, I would not recommend this to a friend
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