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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life and the slim, protective design of the Juice Pack External Battery Case for Samsung Galaxy Note9. Many also highlight the convenient wireless charging capabilities and the improved grip it provides. However, some customers find the case to be heavy and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 182 reviews
  • Rated 4 out of 5 stars

    Good product but not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having this at my disposal. I work long hours so it comes in handy. The only gripe I have is that it only lasts a few hours when charging my phone. That's it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Try it, you'll love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one right here is a very good piece of "equipment " ! I mean, i never had to worry about my phone not having enough juice! One good thing about this is it charges while u charge your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good for emergency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't going to charge your phone multiple times. It's more for emergency if your phone gets down below the teens. The case works good for protecting the phone though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great back up charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work long shifts and often dont have a place to charge my phone. This case is great! I highly suggest it for anyone who works long hours on their feet or for anyone camping or hiking and doesn't have a power source available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my Samsung galaxy note 9 phone because my battery was dying daily. This charging phone case has been really great for me and helps me keep my phone charged when I'm on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did charge my phone and work as intended but I did not like it. It was bulky and awkward. I also could not plug in my aux cable from my car to phone. The case was too big.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first one stopped working after one charge. Best Buy exchanged it no hassle. So far the second one works like a charm. Makes phone last from 5 am till 10pm. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    great additional power souce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie power source with case for my Galaxy note 9 is great. Protects phone when dropped. it has LED lights that tell you what it's charged to. a push and hold button turns it on and off. charges fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery case is pretty nice, not super grippy or too intrusive in my pocket since I don't wear skinny jeans or tight pants. Easy enough to remove and set in battery case, would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid Protection and Extra Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attach it t the phone, charge them up, and then you are good for the entire day. It is made of one piece, so you don't have to worry about two pieces sliding apart. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type that forgets to charge his phone every once in a while, so this case is practically a lifesaver. HOWEVER: if you plan on using your phone for Samsung for Dex, keep in mind that the way the charging port is set up will not allow you to use the type C to USB A adapter that came in the box. Lastly, keep in mind that the battery backup itself is only around 2500 mah, just over half the battery capacity of the Note 9 itself, so don't expect to get a full charge off it. Other than that, a swell case,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery pack case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mophie juice pack for the Samsung galaxy note 9 is a great item. The Note 9 already has a great battery life, but the fact that you can add even more life to the phone is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great juice pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie in my opinion makes the best juice pack for mobile phones. I could have bought a different brand for less money and sooner, but I waited till mophie released their product.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Excellent Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my mophie!!!! Very convenient and fast charging. Exceeded my expectations.. Although, I was surprised it didn't come with a USB cable for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought for my Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my assiasnt and she loves it now her phone stays charged allay unlike my mophie case I bought at the same time its been busted since I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my mophie packs. Not sure what happened to this one but it did end up falling apart and I had to purchase a new one. Never had that happen before.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you a peace of mind knowing your phone battery will definitely last much longer when your not near a power source.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend a lot of time on my phone. So battery life is extremely important to me. This little device solves this problem and looks great also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are taking this on a family trip to Disney World in a few weeks. The true test will be on how long it makes it throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mophie note 9 battery case I use my phone for hours every day watching YouTube videos from checking my email.

    I would recommend this to a friend
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