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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the extended battery life and the slim, protective design of the Juice Pack External Battery Case for Samsung Galaxy Note9. Many also highlight the convenient wireless charging capabilities and the improved grip it provides. However, some customers find the case to be heavy and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 182 reviews
  • Rated 4 out of 5 stars

    Great battery back Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges your note 9 60% from 100 still pretty good but I wish it actually gave it a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go on alot of mission trips. You never know when you close to a power source. This is perfict. It chages my phone 2 times

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product. Always have battery when I need it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best battery case I have ever had. I love everything about it. A little pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this battery case for my Galaxy Note 9, to have backup power on the go. It has worked out great so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPHONE 8 PLUS CHARGER CASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LUV IT. THE BATTERY LAST LONGER THAN I EXPECTED. NO ISSUES. HOLD THE PHONE VERY WELL THAN I EXPECTED

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Strong case doubles my battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubles my phone battery and gives me a little extra insurance if I spend time away from a wall charger.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Excellent product for note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good product I really helps a lot the wireless charging and feels stardy and firm material

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case with one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphone jack is too far in for a regular mp3 chord to fit

    I would recommend this to a friend
  • Pros mentioned:
    Case size

    Rated 5 out of 5 stars

    Very good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a regular size case, with the advantage of external battery case. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love keeps your phone charged much longer got for my grandson while going on his trip

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, a little on the heavy side but it's a battery! It's nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Case size

    Rated 5 out of 5 stars

    Very reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, this is not my first one very reliable and help protect the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Charging Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mophie Charging Case. I recommend it. Not it is heaviest that another ones.

    I would recommend this to a friend
  • Pros mentioned:
    Case size

    Rated 5 out of 5 stars

    Best case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for the right case since the phone came out last August it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earns a 5 star rating despite the smaller capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same excellent performance I have come to expect from Mophie Juice Packs. I have tried several other brands and wind up back here every time. I do wish the Mophie had a little more capacity as I use my phone very heavily for work, but higher capacity packs interfere with the NFC function and seem to require removal of the pack for wired connectivity to my laptop and for wireless charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, light compare to others. Charge fast. Wireless charge works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job, not very well though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to using this charger case as it came from the case charger main brand mophie. I had tried some from Amazon but they quickly fell flat or just had straight errors out of the box. While this device does work well, fits well, and still comfortable to hold with an already big phone, the charging capability is truly abysmal. I was hoping to at least get a full charge out of it when fully charged, however that is nowhere near the case. I keep it plugged in and use it between phone and charger, it basically "siphons" charge from there and is more convenient for me. After a night of charging the phone and case are at 100%, however when I power on the case when the phone is around, say 35%, it will be completely dead once the phone hits about 70%. Ultimately that's not bad, but I also got it on clearance and can't imagine paying full price for it at basically double. Definitely not worth it at msrp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from the note 8 mophie. 1 piece, flexible and durable design

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind knowing that I have the extra battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was on sale so that makes it better.

    I would recommend this to a friend
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