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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 142 reviews

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63%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the extended battery life and waterproof capabilities of the juice pack H2PRO case. Many appreciate the added protection it offers for their iPhone. However, some users find the sound quality to be subpar and the added weight to be cumbersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 142 reviews
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ruined so many phones due to water damage, not anymore! On the expensive side but definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing and works great whenever I am swimming I use the product and charge it at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My job requires me to work outside in all weather conditions. This product has protected my phone well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case for charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is awesome the only problem i have the bottom doesnt close as tightly and securely the port where you connectvthe charger too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between this and the Lifeproof case, I like the sleek design rather than Lifeproof's bulkiness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing about it is it used android charge plug with an ipone case so I guess I'm to just throw away all my chargers just stupid

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case/charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for charging and keeping phone charged for emergency use.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Proctects your phone nicely from water damage as well as recharges it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 LifeProof Nuud cases where the battery port cover kept breaking and was recommended this by the Best Buy associate. Great case, surprisingly light and thin to have an extra battery with it. Battery port cover is way better than my previous case. Extremely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not the mophie you were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Mophie, but this model is terrible. The battery is great as usual, the big flaw is that the water tight feature covers the speaker / mic. Which prevents anyone from hearing you speak. You will need to exclusively use Bluetooth in order to make this work for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water still got in the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed after a couple of weeks that there was water in my case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waist of money. I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People cannot hear you on the phone with this case on. I screamed at people and they couldnt understand me still. I took it back to the store to make sure i had it installed correctlly which it was. So i returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product to a friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Callers can't hear you well so would not buy this case

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but I had to return it. People couldn't hear me well when I spoke through the case and I couldn't hear them well when listening through the case. Returned it for a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I do not like this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case significantly reduces sound volume. It also muffles your voice to the point people you are trying to talk to can not hear you well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy portal covers, probably would crack/break after numerous bending on and off. Did not want to take the chance: too bad, because Mophie is an excellent product brand.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to provide us with feedback. We’re constantly striving to improve our products and your comments are a big part in helping our products get better.

  • Rated 5 out of 5 stars

    Great for the clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case,durable and not as muffled as reviews said. Best case for me so far. Would have preferred the standard cable though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Others better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pales in comparison to the lifeproof energy case as far as the sound quality, and looks... I recommend looking at the other case!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Can't hear nor open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely hard to open case and muffled. Was upset with this

    No, I would not recommend this to a friend
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