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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 607 reviews

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91%
would recommend
to a friend

Customers are saying

Customers often highlight the extended battery life and the relatively slim design as significant advantages. Positive feedback also mentions the protective qualities of the case and its ease of use. However, some users point out the inconvenience of a non-standard charging cable and occasional bulkiness. A few also express concerns about compatibility issues and heat generation during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 607 reviews
  • Rated 3 out of 5 stars

    Battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay charged as long as I expected it to stay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    On/off button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the case on, the buttons don't work that great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed with the charging capacity..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery mix up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed that my phone goes dead and yet when I press the battery check up button, I see a full range of lights. That tells me it is fully charged on the battery pack. However, I don't see why it does not make my phone last longer. Another bad product best buy?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger only works for 20 minutes maximum... A complete waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look at other battery cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of its thin profile and its ability to give me a 60% backup charge. The buttons in the back are easily hit if you keep it in your pocket and when you do go to use the extra power it was already used. Leaving you with no extra juice. I also don't believe it keeps 60% extra. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges phone, but breaks easily. Especially if you remove it frequently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case dies super quick wouldn't really recommend if you are on the go

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adds to much weight to the phone and doesnt make it portable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Good Slim Extra Battery Pack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product, it is nice and slim. It does add extra battery life and works pretty good as a phone case. I chose this one instead of the air because it is compact and keeps the slim profile which is nice. I would recommend this product if you are moderate- semi-heavy I phone user who needs extra "juice."

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Goes bad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product twice and went bad BOTH times. Would recommend paying more and purchasing Apple extended battery!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hated it! Design flaw...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is engineered such that one can't use the iPhone charger without taking the phone completely out of the case. Bad design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst buy - missing a lot of parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came missing a lot of parts, too bad. How do you send a merchandise this way?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons misaligned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use volume up button at all. Button is misaligned and actually screws up the phone.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information on our two year warranty!

  • Rated 1 out of 5 stars

    do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suggest the mophie juice pack air instead as it has an on/off switch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not hold a charge as stated in their brochure

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Well Designed Battery Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Juice Pack Reserve for iP6 a few days ago and I have been very happy with it so far. I bought a Juice Pack Air from Mophie over a year ago and I always found it to be useful, but bulky. Think of the Reserve as a refined version of the Air (thinner, lighter, less bulky, better buttons) and $40 less expensive. Yes, the battery is smaller, but 60% extra juice is perfect for me and will allow you to use your phone all day. The case adds minimal bulk and weight to the phone and is one of the best designed iP6 battery cases i've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Charging and Sturdy Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wasn't sure if I ever was going to buy any of these cases for my iPhone 6S. I mean the phone does seem to have a decent battery. But then my original case broke and my phone. So, realizing this, and the fact that the mophie case no longer costs a ridiculous amount (It used to be 90 and now it's 60), this case is really great. It is very sturdy and does at least double the battery. It is the best case for anyone that relies on the iPhone a lot. The cable does seem to connect to the computer as a device and not just for charging, so that's another plus. I surely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    juice pack reserve: great price and quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the juice pack reserve case because my iphone 6 battery was dieing to quickly! Best buy had it at a great price and although it says 60% extra battery life; with the case on my phone I am making it almost 2 full days without having to charge my phone! Before I couldn't make it 12 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty much a must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Before my sons phone was always dead and he was walking around with a huge external battery to keep his phone charged. With this battery/case he is able to make it through his school day without having to plug it in. Nearly doubles the life of the iPhone 6s

    I would recommend this to a friend
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