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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 247 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 247 reviews
  • Rated 5 out of 5 stars

    Love It - Great Android Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "phone" itself is rock solid. Motorola quality from top to bottom. I have paired this phone with an Otter Box Commuter Case, and it is ready for the rigors of my world. I do have some issues with the stock Android 4.4 KitKat operating system, not doing somethings that my old Droid would do, but that is NOT a "phone" issue. Motorola offers a 64GB memory for this phone, but my local BestBuy and Verizon only offered this model with 32GB. Bottom line: I paid $99 and a two year Verizon contract. Good solid phone. I'm Happy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Bloatware, Volume

    Rated 3 out of 5 stars

    It is good, but not worth all the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually on my second Turbo as my first one was defective. I got it the day before leaving for vacation and had it for a little over a week while in Walt Disney World. With a battery requiring charging literally after half a day, sound not working, WiFi not picking up in areas it definitely had strong signal, and pictures that I had taken going from beautiful to black empty squares taking up the spaces my pictures once were, I was more than frustrated dealing with these issues while visiting the happiest place on earth. Anyhow, I gave Motorola the benefit of the doubt and exchanged for a new Turbo instead of switching to a Samsung. While my second Turbo is working much better, it isn't as amazing as it James Franco made it out to be as he gracefully plummeted from the rooftop in the commercial. My battery lasts me through the day with normal use. I stay connected to WiFi about 75% of my day. I'm on and off FB, instagram, and the internet throughout the day, I send texts, emails, and make phone calls too. At best, with normal use for the tech dependent person, this phone gets a full 24 hours. I am very impressed with the quality of the camera this phone has. Even my "defective" Turbo took great pictures while in Disney, to the tune of being able to see individual lights on Cinderella's castle after Elsa froze it. The "selfie" camera is OK. It rates with every other phones front facing camera, nothing spectacular, but handy when you want to make sure you are getting a picture of your face not just an ear or you and half of your bestie. I think that Motorala has once again put way too much bloatware in a great phone. Bloatware that can't be deleted either. It's a shame too, so many people have complained about this. You would think they would get rid of it, make it deletable, or be smart and make a version without it and charge $50 more for it. I know I would pay the extra to have a phone without things like NFL Mobile, IMDB, Google this and that... Other than that the phone is a decent phone, I have had issues with the volume, as many people have complained about. Its a fast phone, not too many glitches, a few updates I don't like but I'm getting used to them. Over all, I like the phone. I don't notice any huge difference between the Turbo and the Maxx. If I didn't get a good deal on this I probably wouldn't have upgraded and gotten some more use out of my Maxx. But, if you are in the market for a new Motorola smartphone this is a good choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SemperRN

      I'm sorry to hear about the issues you had while on vacation. I am, however, happy to hear that the replacement device is working better. I appreciate you taking the time to write this review.

      -Tom MotorolaMobility

  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    The best smart phone to date!....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone so far I've seen out there. The camera is unbeatable, very clear when it's used properly. The battery is the best part. I don't have to bring my charger anymore like most everybody else do. I've seen a lot of people at work recharging shortly after noon daily including me when I had my old phone. This phone lasts me for 2 days now before I need to recharge again and if I overuse it, it still last me all day until I get home from work. Recharging is very fast, sound is great. I could care less about the other features that other phones has or others say against this phone..... the Droid Turbo has the clearest camera, best battery, fastest charger and the sound is loud enough for my bad hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was back and forth whether to go with the Turbo or wait for the Nexus 6 to hit Verizon. Ended up with the Turbo and aside from all the bloatware Moto threw on the phone, I couldn't be happier. This was my first time upgrading through Best Buy and the process was simple. Much easier than going through Verizon, not to mention it was $100 less through Best Buy. I upgraded from the Razr Maxx HD and found the larger phone size easy to adjust to. The picture/video quality is great. Although I read a lot of complaints about the camera, I find it more than sufficient for what one would use a phone as a camera for. IMO, if you want great pictures, buy a DSLR...not a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great all around phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's almost a shame to call it a "phone." Both front and rear cameras give good sharp pictures, and are easy to use. This phone is fast and works well in our country setting... We get 4G outside of city limits. So many feature that I have yet to explore. The smartest smartphone I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a Samsung S3 this phone took a little adjustment to get used to. Believe me it was worth it! This is my first Motorola and doubt I'll purchase any other manufacturer again. About two months now with the Turbo and I have no regrets. Moto's build quality is superb and almost no messing with the android system unlike other manufacturers like to do. Bloat wear is kept to an extreme minimum and only Verizon tossed in the annoyances of pocket fleecing app's. No big deal just disable them and move on. Battery life is more than I could have dreamed of. Charge before work and not charge again till next day and I'm still at 80% battery!!! My S3 was tethered to a portable battery pack but I even gave that pack away, never going to need it again with the Turbo. No micro SD card is not an issue as this has 32GB, plenty of room. I've pretty much moved on to cloud based storage anyway. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    camera is easy to use long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveThe droid turbo ballistic. The size is perfect text is easy, camera is great love that you can press anywhere to take a picture, set up was easy to understand. Love all the features and sleekness of the phone and the ballistic texture makes it essy to grip. Finding a case online was easy and fit nicely.it does seem a bit heavy for a smart phone and has to many apps preloaded that you cant remove but love it very happy with this phone and the turbo charge does it job charging super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    POWER IN THE PALM OF YOUR HAND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great long lasting phone I can run WiFi and Bluetooth at the same time for 8 hours straight and still have 50% battery Camera is amazing, moving objects little blurry Freakishly fast possessor Great connectivity to network even in rural areas (panhandle of Texas to Dallas)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Data service

    Rated 5 out of 5 stars

    Turbo is right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My only issue had been the inability to use data services (text messages, map app, email app) while on an active call if not connected to WIFI at the same time. That is an important feature. Thankfully after talking to a Second Verizon store I was able to do a settings update that has restored that function. So now I just enjoy a great phone with amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The battery life is very good and the phone overall is very fast. Sadly even 2 months after purchasing there are still not a lot of accessories that fit it well. My biggest issue is that there is no files folder which on past Motorola phones made it easy to move files around and organize the phone. The camera takes incredible pics and has some nifty little tricks like shaking the phone to get it to the camera function regardless on if the phone was sleeping or in some app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Overall a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger & heavier than I thought it'd be. The MOTO feature can be quirky & the messaging features have issues. When I 1st got the phone, it had a facial unlock feature, but after the 1st couple of updates, It disappeared & cannot find it anywhere. Camera is great & battery lasts longer than previous phones. MOTO voice is aggravating because it won't respond to voice commands other than going to google search & picks up TV, Radio & computer speakers , not just your voice or " feature phrase" you speak to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Above decent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone handles terrific and feels good when held with either one or two hands. Phone has great battery life with all day use. I average about 18~20 hours with an all day use with continuous WiFi use so without wifi phone lasts about 26~28 hours so reallt good in my opinion. Phone does typically crash with busy apps though. (ie: facebook, large memeory games, 30+ videos) also phone calls are not of best quality but are are still good. lastly for music lovers this would not be a first choice. Though sound quality is beautiful, volume limit is best heard in quiet areas. So example space would be in small kitchen or inside small bedrooms but for those who love to blast music in a loud room this phone will not impress. Overall a good dependable battery life and quality phone, but lacks for people who love loud music or enjoy having multiple apps open.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Turbolicious!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and it's fast. Great camera. Moto voice control. Perfect size. I love everything about it. Did I mention it was fast? Great battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Battery Life for a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife who is on the go a lot and needs good battery life. This phone has been terrific for that she plugs it in once a day when she gets home and only for about an hour as it charged up to from 30% to 80% so quickly. The phone is also very fast and is able to handle playing any game our kids have installed. The screen is also well sized and it is easy to hold. Highly recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Droid Turbo smart phone has been a great phone so far. It has a great clear screen and is very functional and fast. The camera takes good clear pictures and video. The battery life seems very good, it also charges quickly. It is a pretty large phone if you have been using a smaller phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. As for battery life I have had it last the full 48 hours advertised a few times, but typically get around 38 hours with normal use out of a charge. Love the turbo charge, for when I need some more battery but can't leave my phone charging for a long time. Camera is great, love the shortcut of shaking the phone twice to access camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Long lasting battery with an excellent display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a three year old Droid Bionic,the battery lasts all day with heavy use,comfortable to hold,decent camera. I purchased the Verizon wireless charger and love it. Owned the phone for a little over a month and have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 4 out of 5 stars

    First Smartphone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! It is bigger than I imagined, but I like being able to see everything in pictures. The Camera is TERRIFIC, it takes excellent pictures! I put a LifeProof case on it to protect it and so far it has survived a few drops and dunks. I am still learning about this phone so I can't give a total phone review. I like it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Motorola phones and this one does not disappoint. I was a little worried when my old phone started having issues because none of the new phones were appealing to me. When I saw this one was on sale I decided to check it out. Well to make a long story short, I bought it after looking at it and so far I really love it. It is super fast and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    The next best phone before the next best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are great quality, videos rarely buffer, so far very responsive in network or on wifi. Nice large screen, decent battery life (for now, we all know how rechargeable batteries act when they age), and full of nice features. Time will tell!

    I would recommend this to a friend