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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the Lux64 4.3" HD WiFi Video Baby Monitor's picture quality, frequently praising the clear audio and video, even in low light. The night vision capabilities also receive positive feedback for allowing parents to monitor their baby while sleeping. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and allows you to roam far from the camera. Haven’t set up the WiFi function as we just use it at home. Great picture in low light and complete darkness. There is a few second delay from the camera to the receiver but doesn’t affect the use. One down side when mounting on the wall, the camera shifts down in the magnetic mount...have to push it back up every few days. Another downside is flashing status lights on the body of the camera are pretty bright in complete darkness.

    I would recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello Jruc,

      We'll love the chance to help. Would you be so kind and send us pictures of the way your camera is mounted on the wall? Also, can you let us know where the camera is mounted, is it on a very solid object such as a wall or something that will vibrate, for instance?

      As for the status LED lights, I'm afraid it's not possible to turn them off, however, some customers have found helpful to tape the lights. Please reach our support via email or live chat so we can assist further. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible.

      Kind Regards,
      Crystal & the Motorola Support Team. Binatone

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Audio and video quality are good. No issues when connecting to WiFi. Temp sensor is not that accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system & well made design. We bought this to replace our Levana system for which parts are no longer available & we wish could’ve had this Motorola system from the beginning. I like the physical design of the camera along with some of the technical features such as the adjustable auto-sleep function for the monitor screen to save battery life. Good picture quality & I also like that you have the option to view through the app with a subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review here. As a soon to be new father I would depend on reliability and function. We were told to try this unit first for various reasons At first it was fairly easy to do a setup and connect to phone via app. Video picture like most is fair being 720p which I somewhat understand being it has a portable monitor system. You would think in today's world having a separate monitor with 1080 would be standard. Distance from camera to monitor worked seamlessly over 50ft. The delay from voice or noise to monitor does have a slight delay that is noticeable (not the worse though) So my biggest issue for returning this unit was in fact the constant alert notifications going off about movement. Now there were no animals present as the unit was in the nursery with closed door. And believe it or not the unit notification was actually disabled. We tried updating. Re installing and we were unlucky in resolving this issue. Obviously we would not be ok having false notifications going off. Maybe we bought a defective unit. Instead we are opting to try another unit. Cost comparison if you receive a unit that doesn't have this issue it's fair value for what you review

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a great value and liked the HD display. However, there is a constant flashing blue light located on the monitor whenever you use the app to view. We had to cover it up with electrical tape just to tone down the brightness. The camera also doesn't move/rotate to help get a better picture. You have to manually adjust it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the app and handheld could use some work. It works well as far as a video monitor. It has a zoom feature. It can play music or read stories. You can even talk through it which ive used several times. The app tends to mess up a lot and you have to force close the app and start it over. The handheld works better. A lot better. The only complaint really is when choosing songs or stories. Its difficult to make it play what you want. But for video watching purposes, its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good monitor but only bad thing is that magnet sometimes doesn’t stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera to see your baby while he sleeps, magnificent night camera I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great baby monitor .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have and easy monitor my baby. Unit can tilt any angle. Don't forget to update software to see clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Picture quality

    Rated 5 out of 5 stars

    Ashcash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase good quality clear picture and sound. Night vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my new granddaughters birth and it's a great deal. It works with your phone which is wonderful. You can view baby and actually speak through phone with this item. My daughter in law loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Steer away from this monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues of this monitor going into pairing mode. Also the led light on the camera was a distraction for a newborn and can’t be turned off. Returned for a different brand that is working out so far.

    No, I would not recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello Austins4,

      We would have loved the chance to help you. Some customers who found the lights bothersome, also have found helpful to tape the LED lights.

      Regarding the issues to pair the units, please keep in mind that the monitor and camera work together through a radio link, and such link might be affected by environmental conditions. The typical range indoors is 165ft, but it can go up to 1000ft when there's a clear line of sight between the units. We recommend checking if there is an object between your units that could be interfering in the signal and to try different positions in the room.

      If you have any comments left, please let us know via email or live chat. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible.

      Kind Regards,
      Crystal & the Motorola Support Team. Binatone

  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but it is too sensitive to a subtle noise. My phone keeps ringing even when my baby is sleeping. Overall it is easy to install and very comfy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the drawback is camera required power source and i prefer reachable battery operated .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    grandbaby monitor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this monitor for my house for when I have my grandbabies over. It is very good. Picture is great and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long. I have to plug it in after 15min or so. The camera is pretty clear and night vision is a great feature to have.

    No, I would not recommend this to a friend
    • Brand response from Binatone
      Posted .

      Hello Joey,

      Thanks for sharing your feedback with us. Please know that normally a new battery fully charged lasts between 1-3 hours. This considering the monitor goes into the audio-only mode. When you keep the video activated or turn it on frequently, the battery will last considerably less. The batteries are designed to be used for short periods only, for instance when there is no power outlet near.

      We recommend that the unit is plugged in at night to last the whole period. Please note that when the monitor is unplugged, the screen will go blank after 5 minutes to save battery power. You can still hear audio, but you will need to press the video display button to turn the video back on. Also, always be sure to charge a new battery for 16 hours straight before using it, and after that, preferably, for 12 hours each time it's empty.

      This to maximize battery life over time. If the battery in the parent unit is running low quickly, the LCD brightness may be set too high. Try to decrease the brightness level. Another possibility would be that the parent unit's volume level may be set too high, which consumes power. Decrease the volume level of the parent unit.

      If you have any questions left or need further assistance, please reach our support via email or live chat. Our Live Chat is open Monday to Friday from 8 am to 8 pm EST. Our support contacts are to be found on the box or in the user's guide. We will get back to you as soon as possible.

      Kind Regards, Crystal & the Motorola Support Team. Binatone

  • Rated 5 out of 5 stars

    Works well consistently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a faulty v-tech and has worked flawlessly where the v-tech would not stay linked. Gives us piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a perfect baby shower gift, my friend loves the clarity of picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy if you have small children.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor we've ever had. Excellent video and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Baby Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the baby monitor. The picture is clear with good sound.

    I would recommend this to a friend
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