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Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 629 reviews
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Value for Price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as gift for my sister in law and is really good value for money. I preferred the activate later mode so she can go in for any provider of her choice and the phone is really easy to setup and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap phone that works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am planning to travel through Mexico and Guatemala. I don't want to risk my iPhone in the travel. So, I looked for a cheap international phone that could work in U.S., Mexico and Guatemala. And I found this Motorola Moto E which is unlocked with the capacity of receiving regular sim cards or nano sim cards. I checked the T mobile web page and it says this phone can work in 160 countries, using prepay services in those countries. This phone works just fine, fast internet, good sound quality, and great resolution for the price, it is perfect. Besides, it's very light that doesn't feel heavy in my hands. I'm satisfied with Best Buy service without pressures, and free shipping. Excellent!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Martinez3, Motorola would like to thank awesome customers like you for your amazing support! If you would like some help with your new device, kindly visit our Moto E online community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Style plus utility at a good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unlocked cellular with great versatility of having 7+ wireless provider options. Sleek but also durable- style plus utility. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smartphone user and very glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had flip phones since 2001 and my wife had smartphone since 2004 LOL. This is working out perfect for me and my use. The Motorola Moto E and being ( Unlocked ) is working perfect with my Verizon account and very easy to manage along you have the correct sims card . Everything about the Moto E is very good quality. Sound, picture , apps , and you can add memory if you wish to and works very well on Wi-Fi. This will work other cell phone providers as well. Very happy and price well in budget .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Techman, Just wanted to say a quick thank you for being our valued customer. If you would like some help with your new device, kindly visit our online community here:  https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Nice moto

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesss is cool moto cellular phone beautiful for my mom birthday happy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best valued unlocked phone for any carrier!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unlocked phone that can be used on any carrier's network. Easy to setup and comes with the latest android software. Very good price for an unlocked phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget Android phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% value for money. My local BestBuy store did not have this phone in stock so they offered me a free shipping to home option. The phone arrived 2 days later. I did add another 32 GB of SD Memory. The build quality of the phone is top notch considering it is a budget phone. I would recommend this phone to anyone who is looking for a budget Android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    ahyman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Battery lasts 2 days. May not be a premium phone, but for phone calls and snap shots it's great. It even seems to loaded with one of the latest versions of Android 10 !

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter who has an uncanny gift of dropping every phone she's ever owned. This phone is very nice because it does everything better than the price would suggest. Good size, signal, speed, camera and ease of use. I also bought her a case and screen protector, which helped in a couple drops already.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Good phone good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and he loves it..says it works good ..great camera nice size screen and battery life is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Moto E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone, easy to use. Very nice design. A lot of helpful functions, including the flashlight. Good camera. I am very pleased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the remarkable evaluation and for taking the time to share your comments with Motorola, Natalia. If you're interested, check our official Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Dependable and Budget-Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I jumped to another competitor I was a die-hard Motorola phone person. This budget-friendly phone does all the things that I need it to do plus it helped me capture an absolutely amazing photo of my kid, that even impressed my professional photographer friends. There can be a little lag in responsiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Jaxpurchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well seeing as it’s not costly. It doesn’t have a ton of fancy features but is quite adequate for what I was looking for in a phone. The only issue I’ve had with mine is the 2nd switch on the side. Sometimes lightly pressing it will bring up the screen but other times you have to hold it down before the screen comes on. It’s just a minor annoyance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ksk2, Motorola would like to thank awesome customers like you for your amazing support! If you're interested, you may want to check our online community of Moto owners here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good solid phone with a few quirks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty good phone overall, had to adjust from Samsung phones where they have the navigation buttons along the bottom to swiping a lot on the Motorola. Phone is pretty well constructed and price was reasonable. One annoying thing is Google assist keeps trying to come up when I don't want it at all (It is disabled). I would still buy this again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stinlang, Thanks so much for this positive rating! The device offers great specifications that would help you. Regarding button navigation keys, you can enable the 3-button navigation through Settings: Swipe up > Settings > System > Gestures > System navigation >
      enable 3-button navigation. If you're interested, we'd like to hear your story and share it with other Moto E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear your story. -Jess MotorolaMobility

  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and set up.Good quality phone nice size. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto E

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my sis in the Caribbean. Phone works really well. She loves her fingerprint option for fast unlocking of the phone. Would recommend.battery life is great. Goes days without needing to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited, I believe my son will enjoy this phone. He enjoys taking pictures and the camera is great on this one, without coating an arm and a leg.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    No Back Button

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Motorola phones. Good camera, speaker and storage. I also like the quick action short cuts for the flash light and screen shots. One annoying thing about this phone is there is no actual back button. You're supposed to swipe the page to go back, but that does not work in certain instances, like when you're online shopping.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give your feedback. We really appreciate it, BlairL. As for the issue that you've mentioned, this looks like it's something we can troubleshoot. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. We'd be happy to help you with this. - Mike MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone, affordable,excellent camera ,great screen size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Maru,

      Thanks for the the great review. We're glad to hear that you love the phone. If you have some time, you may want to take a look on our Moto E community. Please see here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We would love to have you there. - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great 1st phone for my son’s 14th birthday. Works just fine, and the price is good. It was compatible with Mint Mobile at $15/month for unlimited talk & text. We bought him a case off Amazon and he is one happy kid! He was able to download apps and games without any issues. I would definitely recommend, as it’s good for starters who don’t want to automatically jump to an iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for going the extra mile to support Motorola, Tristan, and we appreciate the recommendation. Let us know if there's anything else we can do to help or you can visit our community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility