Customer Ratings & Reviews
- Model:
- MOT1776GRY
- SKU:
- 5947344
to a friend
Customers are saying
Customers consistently note the Moto E4 16GB's good camera quality, praising its performance relative to the price. Its durability is also a frequently cited positive, with users highlighting its sturdy build and ease of use, making it suitable even for children. There were no significant negative aspects reported by customers.
This summary was generated by AI based on customer reviews.
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best buy of the day. Phone is easy to use and the price was perfect.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsnerd all my questions very threal with my questions took time to help me
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter smart phone for my grandmother to learn on
I would recommend this to a friendDecent Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it sometime ago. Not a bad phone. t has smaller screen.
I would recommend this to a friendGood basic phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my dad for a basic phone. If you want a lot of bells and whistles then look elsewhere
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Paul, I appreciate you have one of our phones. This phone is a stock android device which makes it a simple phone that has basic functionalities. We have made different phones which our customers can choose from. -Jess
Great basic phone for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic phone for price. Not bad for basic usage
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kskkshanmug,
Thanks for the feedback! We appreciate you have one of our phones.
-Jess
Smart phone ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best phone. It is complicated and has issues.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SweetCaramel14, thanks for reaching out. We're always here to help. Can you tell me more about your concern? What are the issues you're experiencing with the device? Feel free to send us an email to [email protected] sharing more details. We are more than glad to assist. -Anne
Low volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low volume, audio not clear during calls. Had to switch device.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nand23, sorry to hear that you have to experience this issue with your device. Let me help. May we know what happened prior to this? Is the phone dropped? Is it happening during calls only? How about when watching a movie or listening to music? Try to run a diagnostic first thru Device Help > Fix > Hardware Test. See if there is an area that will fail. We could also reboot the phone in Safe Mode to see if this is due to a downloaded app on the phone. If this will not help, a factory reset may be necessary making sure that all important files are backed up. When all else fail, a replacement may be necessary thru this link: https://motorola-global-portal.custhelp.com/app/mcp/service/. There might be an out of warranty charge if the phone is beyond the warranty period. Please let us know if you encounter any difficulty by sending us an email to [email protected]. -Jhei
- Pros mentioned:Camera quality
NOTE: DOES NOT HAVE FINGERPRINT READER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All-in, this is a great phone, especially because it is on sale even though it was just released a month ago. It outclasses the J3 Emerge on all fronts (cameras, RAM, processor, supported LTE bands). However, the photo on the BestBuy listing is WRONG--the phone does NOT have a fingerprint sensor. FYI, this is the XT1766 model of the phone, although some websites have this model number confused with the European e4 model.
I would recommend this to a friend - Pros mentioned:Durability
all around has what you need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can tell this is a quality device with its performance, screen, ram, and durability. For something considered in the 'low end' of the spectrum this is by far the best quality product i have owned. You can tell motorola really wants to stand behind their products even if their not high end and i respect that. The one thing i recommend as a must-have for this is a glass screen protector because the screen on this gets scratched very easily. If it had a scratch proof screen it'd be perfect!
I would recommend this to a friend Nice phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice phone if you don't care about (or can't afford) "premium" phones that do the same thing, they just cost more. It is fast and the screen looks great, and it is not bad outside in sunlight either. I was disappointed that Sprint's version doesn't have a fingerprint scanner like the picture shows above.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mister,
Thanks for rating this is a nice phone. Sorry to disappoint you but the Moto E4 has fingerprint feature for the particular carriers only: Verizon, US Cellular and some unlock versions. Thanks for the five stars and great feedback. We appreciate it.
~Daisy
Sprint is horrible - $299?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really? $299 full retail price for the 16GB version - AND it's locked to Sprint on top of that!? Have you ever tried having Sprint unlock your phone after it's already been paid for in full? It's next to impossible. The unlocked 16GB version is $179, and you can use any carrier you want.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DJ71,
Prices may depend on the seller/store where it is being sold. You may try to get the Moto E4 Plus unlocked if it happens you are planning to use the phone to different carriers in the US.
-Jess