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Customer Ratings & Reviews

Your price for this item is $144.22
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 717 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 717 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for my husband who is not tech savvy. Battery life is great he charges it every two days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mykia21, Thank you for sharing your feedback! We’re glad to hear the phone is user-friendly for your husband and that the battery life is keeping up with his needs. We appreciate your review! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Best in cheap phone catagory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality phone with big and good quality display and large battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We’re happy to hear that you're enjoying the overall quality of the phone, especially the large, high-quality display and long-lasting battery. Those are key features we focus on, and it's great to know they're meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola G Play 2024 stands out with its long-lasting battery, smooth performance, and fluid display, making it a fantastic choice for anyone seeking an affordable and versatile smartphone for everyday use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your thoughtful feedback, DanielG. We're delighted to hear that the Moto G Play 2024 phone is exceeding your expectations with its long-lasting battery, smooth performance, and fluid display. It's great to know it's providing excellent value and versatility for your everyday needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great a screen display and awesome sound capabilities. It has the latest Android software installed and the best of all is it's outstanding long lasting battery life. Thank you BestBuy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nene, We're delighted to hear that you're enjoying the vibrant screen display, awesome sound, and the latest Android software. It's fantastic to know that long-lasting battery life is a standout feature for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Poor Speaker Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, things work well. But for me, the most important feature is a loud and clear speaker phone. Frequently, people can't hear me, I sound far away. This happens if I am in the car or even in the house. I use a Poetic case, but there are holes for the two mics. My G Power 2022 was way better, and my DROID MAXX (circa 2014) still has the best speaker phone I have ever used. Come on MOT, your speaker phone should get better over time, not worse ! The Hot Spot keeps turning off even though I set to one hour. The screen does not get bright enough on sunny days. Battery life is excellent ! -V

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vinz, thank you for your honest feedback. It’s great to hear that overall things are working well and that you’re enjoying the excellent battery life. I understand how important a loud, clear speakerphone is for your daily use, especially when your older devices delivered stronger performance in that area. I also see how it could be frustrating to have the hotspot turn off sooner than expected and the screen brightness fall short in bright sunlight. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to [email protected]. We'll be there to help. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone i recomend this one for anyone that is looking for a good cell phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Applewatch, We’re glad to know you’re pleased with the quality and performance of your Motorola phone. Thanks for recommending it to others! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone, bit touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering it had been years since I got a new phone, the process in swapping to this one was relatively painless, contacts and apps and all. My only complain would be that the touch screen can be somewhat touchy, both too sensitive and not sensitive at various times.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jesse, Thank you for your feedback! We're glad to hear the setup process went smoothly, that’s exactly what we aim for. We appreciate you pointing out the touchscreen sensitivity problem. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    It's a very very good phone, for the price too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone. I need it especially because I am diabetic. I use it for my blood sugar test with devcon g7.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Angelicalangie. We’re glad to hear your Motorola phone is working well for you, especially with your Devcon G7 for managing your diabetes. It’s great to know it’s helping make your daily routine easier. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone with best performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good phone for starters as it fulfills all the basic needs required to be on a phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShrinivasMohanR, We’re glad to hear your phone is meeting all your basic needs and providing a great experience! Thank you for sharing your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    The best phone I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone. The battery life is great. And sound quality is good too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarcS, Thank you for the fantastic review! We’re so glad to hear that your phone is the best you’ve ever owned and that you're enjoying the great battery life and sound quality. Thanks for choosing Motorola — we’re thrilled to have you with us! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.worth the money. Works great.pretty durable. Been dropped several times and still works like a dream. And that's with my 9-year-old grandson owning it. Would recommend buying a phone again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnV, Thank you for sharing your positive experience! We’re glad to hear your Motorola phone is durable, reliable, and still performing well even after some accidental drops. We appreciate your recommendation and hope it continues to serve you and your grandson perfectly. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Sturdy Design & Great Basic Function

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy phone. I never got a case for it and dropped it countless times, even on concrete and it only sustained minimal damage. Good phone for work. I use it for phone calls, texts and web browsing. Not much else. Good value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyCustomer, Thank you for sharing your experience! We're glad to hear your phone has held up well and continues to serve you reliably for work and everyday use. Durability and value are things we take pride in, and it's great to know your device delivers on both. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good low priced phone. I would not hesitate to buy another

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RandK, Thank you for your feedback! We’re glad to hear you’re happy with your phone and its value. It’s great to know you’d consider purchasing from us again! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Phone works great I only buy Motorola's because they're so user friendly and easy to navigate. Best Buy's website is easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CelestaH, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with fast shipping and that you enjoy using Motorola phones for their user-friendly design. We're also glad you find Best Buy’s website easy to navigate. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to navigate nice and clear takes beautiful photod

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear that you find the phone easy to navigate and that you're enjoying the clear display and beautiful photo quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well and the service tech did a the good job transfering my data and apps from my old phone. The only issue that I have is that I was with the service tech for about 40 minutes and was charged $99.99. I really hope that your company didn't see me, a senior citizen, as someone to take advantage of.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user596221, We’re very sorry to hear about your concern and truly appreciate you sharing this with us. We’re glad your phone is working well and that the data transfer went smoothly, but we completely understand your frustration regarding the service charge. For assistance and clarification, please reach out to BestBuy support. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    good phone for a value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd buy in last 2 years from best buy. this phone matches performance with $600 phone and my friends like this gift. Order online, pick up which saves lot of time in hassle free from best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sathish, We’re glad to hear you’re enjoying the great value and performance of your Motorola phone, and that it made a well-received gift. It’s wonderful to know you’ve chosen Motorola multiple times. Thank you for your loyalty and for being part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good basic phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Definitely not high end but it does everything I need. Assigning individual ring tones is a little glitchy but for the price point I'll live with it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mikemangler, We’re glad to hear your phone meets your needs and delivers great value. We appreciate your support and hope you continue enjoying your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good basic starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price,has all the essentials for a standard smartphone with the motorola exclusive features baked in as well,such as the moto gestures.Only real disappointment with this phone is the lack of ESIM compatibility

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielE, Thank you for your detailed feedback! We’re happy to hear that you’re enjoying the performance and the Motorola-exclusive features like Moto gestures. We appreciate you sharing your thoughts on eSIM compatibility. Your input is valuable and helps us as we continue to improve our devices. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent phone for the price. I tend to stick with the Moto phone because of reliability and battery life. The battery life seems to be excellent and syncing my data over from my old phone was a breeze. No glitches and everything arrived perfectly. I did it wirelessly which takes longer but worked fine. This phone is basically an updated version of my 4 year old model but we with some nice upgrades. I like that they didn't make alot of changes just for the sake of change. Probably wouldn't be the best choice for heavy gamers but for everything else it works great for a very reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JamesV. We’re delighted to hear that your new phone has been an excellent choice for you. It’s wonderful to know you appreciate the reliability, battery life, and ease of transferring your data wirelessly. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

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