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Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,967 reviews
  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Great Low Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all the basics and midrange games. Camera is not top of the line but still very good. Amazing battery life. Wish it had NFC but for the price I can live without it. Super slick and easy to drop so needed a rubberized case. Android 8 confirmed but questionable timeline. All in all, a lot of phone for not a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    Solid phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Good feel and weight and great battery life as well. Decent camera too. The display is still lacking, but for what it’s used for, its fine. Good bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a good price. It holds a charge well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Asd862,

      Thanks for your feedback! We made this phone to suit your needs at its price. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G5 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone especially at its current price (and getting cheaper as the Moto 6 release approaches!). As with any Android phone, it was easy to set up and all my personal data and apps transferred over without a hitch. The phone is fairly responsive. The screen is bright and clear. The phone is a nice size and quite light. I'm definitely a fan of Moto phones ever since the first Moto X came out and this phone just confirms that for me. Most importantly, the Moto G5 Plus is as close to stock Android as you will find outside of Pixel phones. There is zero bloatware. The phone is unlocked so I can use it wherever I want (which happens to be a low cost MVNO). This phone is definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent low-cost Android smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had flagship Android phones, but when my LG G4 died just out of warranty (bootloop bug) I couldn't justify $800 for an S8 or $650 for a G6. The Moto G5 Plus has excellent battery life (only uses ~20% after a day), and has a decent display, and pretty snappy performance. The camera is not the *best* but is more than good enough for me and most users. Does not have NFC which isn't an issue for me (but might be if you use NFC based payment systems). Overall very happy with this $230 phone - hard to justify spending much more for a better camera or 2k or 4k screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone, no monthly payments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from the IOS to Android in part because I was tired of making installment payments and in part because I couldn't justify an $700 to $1000 accessory when a far less expensive option would serve my needs. Miss a few IOS features, but the Android OS is far more customisable. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A lot of phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already loved these phones as I bought a G4 last year. I decided it was time to buy my wife a new phone and immediately thought of the Motorola G5 for her. It works well on virtually any carrier and is loaded with features and lots of memory. Couldn't be happier with these phones, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 3-4 weeks now. Very satisfied with battery life - I normally charge it once a day even though it is usually still 70-75% full at the end of the day (fairly light use though). Pictures are good for a phone camera, not $800 phone quality but it isn't an $800 phone. Better quality than I would have imagined for this price range. Does everything I ask and does it "fast". Fingerprint sensor is wonderful. Moved up from a $100, 4 gb phone so this is like having a rocket ship compared to a horse and buggy. Nougat takes a little getting used to as adding ringtones was a bit "hidden". GPS works fast and well. Volume is good. Internal radios seem to be strong and reliable thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect. My boyfriend is prone to breaking phones so I was trying to get him something a little cheaper than some of the other smartphones out there but honestly I like this phone better than my galaxy s7. It has all of the features you'd want and is super user friendly!! Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent and Affordable Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sad when my Moto X Pure failed, but I didn't want to buy another brand. The Moto was the best cell phone I've had--better than the Moto X that I had before. I bought an unlocked Moto G5+ for my wife recently. She loves it. So, after some research, I bought one for me at Best Buy. The only hitch is that Best Buy doesn't have a SIM card for the Moto. It took another week to get a SIM card from Sprint. In the interim, I used a Samsung. I remember why I didn't like it, and I was so pleased when the SIM card came. Now, I'm even more pleased having the new Moto 5+ up and running. It's fast. It takes good pictures. It last more than a day on a full charge. It's intuitive. I have a new favorite phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Solid great performing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G5 Plus is a really nice phone. It has a great camera, is fast, sound quality (phone) is good and I really like the bloatware free version of the OS. I am a bit disappointed in a few things like I failed to notice it does not have NFC. Also, I found out later is there are a lot of problems with phone to car connectivity. These mostly reside around the ability to push SMS to the car so you get the option of having the text read or replying. Both these short comings worked great on my $20 Windows phone. You would think a device that cost 10 times that amount would at least have the same functional features. Regardless of the loss of some features, I still like the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Phone at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very old Samsung phone with a slider keyboard that I loved was on its last legs. I am not really too much of a techno-geek, so I wasn't lusting after the latest and greatest phones. Also I am a tad on the frugal (or cheap) side so paying $500 or more for a phone goes against my nature. This phone fit me perfectly. A major upgrade in specs without a major cash payment. I went to Verizon and they installed a replacement SIM and the phone worked. I transferred by data at home and I was all set. If you spend lots of time comparing phone specs or your phone is an extension of your personality this isn't your phone. If you want a decent phone with a reasonable price this could be your phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pete,

      Thanks for your feedback! We appreciate you have one of our phones. The phone is unlocked and is compatible carriers which is a good thing.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife. It is a very nice phone and I could not believe the price. Easy to set up and easy to use. It has an awesome display and calls sound very good. The camera takes super pictures and great video's too. She likes the way it looks, I do too. This phone is a great buy. I use Net10 on the Verizon Network. All had to do was remove the sim card from her old phone and put it in the Moto G Plus and turn on the phone. It worked perfectly and you would never know the sim card was switched to new phone. This phone was unlocked so you do not have all that Verizon software you do not need. And I think the Apps that come with the phone are good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a casual user. Elected to spend $200 over $600 for an unlocked Samsung. A good decision. Works well with both T Mobile & Verizon. Though I am still exploring, it seems to have all the features I need & it holds a charge very well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi hhecla, thanks for the positive feedback. Glad to know your device works as expected. - Erwin MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a newer phone and I must have watched fifty reviews on this phone and it fit my needs just fine. It is a giant step forward for me and I love it and it was priced right also. It is simply amazing to me I don't need a thousand dollar phone this is one good phone.MOTO for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Where value meets performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. It does what it claims to do at a fraction of the cost of some other models. The screen offers a sharp and bright display and the battery life is also impressive. Only drawback was having to order a suitable case for it online (which wasn't a hassle thanks to Best Buy)!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long last battery, good performance , batter than

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good sales associate show me the good product and I was worried about but after a week I realized he was right and Moto g is really good phone with the long lasting battery with the good sound and glass also has good property I drop the water accidentally but it is water reppalent .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto g5 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared many different phones before I purchased this one and I will agree with the reviews I read. Didn’t know that this was a bargain phone, but it doesn’t work like one. All of the good functions, none of the extra junk!! Got the open box to save a little and it was just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is outstanding value. It provides excellent phone service all over the world with appropriate local SIM cards. I have used it in Australia, Cambodia, and Ukraine. I look forward to using it in Russia and Thailand. It is also great for video calls and photos. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome pure Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and dependable system phone is awesome perfect size not to small not too big system runs smoothly when watching Netflix or browsing very durable phone camera is awesome realistic pictures Moto has come along way it's good too but with confidence in a name you can trust

    I would recommend this to a friend
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