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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,967 reviews
  • Rated 4 out of 5 stars

    Some good features for novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to smart phones, so I cannot compare to competitors. I can say that I am pleased with the keyboard. The keys are large enough to hit without fat-fingering them. Screen is bright. I am learning my way around with the help of the online manual. Set-up was pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it's a good cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cell phone. There are a lot of good options on it. The processor is very fast. I do have a few issues that I just Google to resolve them. The big issue I haven't figured out is the volume goes to mute often for no apparent reason, very frustrating!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comparable to My Moto X Pure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great little phone for the price. I have a Moto X Pure and the specs were in line with that phone for the most part. Unfortunately, I returned the phone because my son wanted something smaller. I'd definitely buy this for myself if I didn't have a phone already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found one thing to complain about. Didn't want a contract so I got this. Took it to Verizon and they put a SIm card in. (old phone had a different size card). Great battery life so far, and I have been pushing it to test it out. Thinking of getting my wife one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my son. The voice reception is exceptionally clear and the camera has high clarity. I liked that the Best Buy team associates could activate the phone when the Verizon associates said it was not compatible with their system and could not activate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget Powerful Enough Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of years of buying nothing but Samsung and LG phones this is the very first Motorola phone I've owned and so far it far exceeds my expectations topping so far the model phones I've owned previously, Great Job Lenovo and Motorola give yourselves a pat on your backs you all deserved it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of always getting flagship phones, i'm very pleased with this. Moto G plus is well worth it and lives up to my other phones. I bought this for a travel phone and now I will always look into these budget friendly phone before I get another top of the line phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G Plus 5th GEN does all I expected and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me from 3rd gen., more memory, better (much) camera and the ease of the Motorola systems. Comes with all the bells and whistles most users want...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality of a more expensive phone at a good price. Big screen for old eyes and fat fingers. I hope this phone will work as well overseas as it does here, one of the primary reasons I bought it. Staff at Best Buy were knowledgable and helpful... Glad I bought the phone there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lost his Moto G4 into the lake, so we started shopping for his new replacement. Finally he chose the G5. It is little bit smaller. I ordered online. 3 days After we picked up in the store, the price dropped from $229 to $199. I called the Best-Buy and get the $30 credit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not for me but not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t purchase this product for me but for an employee of mine, he’s had it for a while now and doesn’t have too many complaints, it’s not an IPhone but not bad for price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few quirks about it however the phone is great. Fast. Lot faster than my old one. Graphics are clear. One of the quirks is you have to go through hoops to assign special ringtones. Quirks as I said . Nothing that would stop me from getting this phone again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone with fast camera and responsive fingerprint. The android version is not the best so you can not do much. The camera is fast but fuzzy pictures in low light environment. You can not use your mp3 for ringtone. Moto G5s plus is better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful smartphone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my son’s 3 year old Moto X and I was looking for something with good specs at a cheap price. This smartphone is perfect. My son loves the fingerprint scanner and the expandable memory slot. I loved the low price. Excellent value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone performs, overall, just as a higher end phone would for a fraction of the price. I read multiple professional reviews before purchasing the phone, and all gave it high marks in multiple categories, and my experience with the phone proves they are all accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best budget phone available. I purchased this when my wife's Nexus 6P broke and had to be sent in for 10 days of repair. The phone performed admirably and I will be keeping it around for a backup phone and consider Motorola for future primary phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase for the $.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola G+5 is an excellent phone for the money. The screen is smooth as well as the operation. It quickly glides effortlessly into each operation. The phone is not too large for the hand and the screen is large enough to view without having to squint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    The phone over heats/ screen discoloration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has good camera but the overall quality is not that great. The screen doesn't even handle summer sun. The screen is discolored and the top part is not working any longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone, especially for the price. I mostly surf the web, watch Netflix, and text so I don't know what this phone will do for gamers. I do know it's fast and loaded with features. If you don't require the latest and greatest, this is a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for a step up from LG Stylo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone with more memory than my LG Stylo. This phone has performed much better than previous lower cost entry phones. I am still learning all the features...not so easy for someone in his mid sixties. I would recommend to a friend.

    I would recommend this to a friend