Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,967 reviews
  • Rated 1 out of 5 stars

    Calls and videos quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls to anyone is very low even in high settings in volume. I could barely hear them. The video quality is very bad when you send it to someone and they could barely see it. Phone is good on other things but not these things and I found out so many people have same issues and there is no support from motorola on this G5 plus phones. This is my first smart phone and I had a old keyboard phone from samsung and that one even was better than this. I am so disappointed and unhappy. I wish I never bought this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gamer007, sorry you are disappointed. These issues are certainly not typical. Kindly check if there's something covering the speaker. If the speaker checks out. Here are troubleshooting steps that may help: https://mobilesupport.lenovo.com/us/en/documents/MG5057. As for the video, what type of videos are they, downloaded or videos taken by the camera? -Erwin MotorolaMobility

  • Rated 4 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone in every aspect. The only thing I didn't like is that after using it for more than 30mins, it heats up. Though it's not that bad and I still like the phone. Thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to have a replacement when my regular one breaks. It's a good phone and does pretty much everything as others phones + few extras features. Thought it has smaller screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Smart Phone for Beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent starter phone for first time smart phone buyer. Taking time to learn how to use but it is worth the effort. Living up to its billing as the best budget smart phone on the market.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good for 1.5 yrs only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half it will drop in performance and cannot handle android auto compared to the used s8 I'm now using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might not be a high end phone but it sure thinks it is. Excellent quality,right size,fast and reliable. Perfect for someone needing a phone to do the basics and even more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend a lot money on a new phone, so this fit the bill. I knew it had limitations compared to high-end $300. + phones, but it does have a very good memory.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yikes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. Terrible reception, constant crackling sounds. I took the one back for this reason and got a replacement phone, but this one has the same issue. This is a piece of trash don't waste your time. I will be returning this second phone tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Guy112233,

      Sorry to hear about that. Are you still having the same concern on the replacement device? Feel free to send us an email to [email protected]. We are more than glad to assist.

      -Anne MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this phone. So glad it was an unlocked phone. We just put old sim card into it and everything was on new phone. We changed Mobile phone company and everything went smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, hits the basics regarding functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is straightforward to use, screen size is good, web access works well, possesses many of the popular functionality/features of more expensive phones, cost is right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone feels the right size, right texture. Its bigger than my last phone but still fits in my pocket. So far so good. The security measures are nice and the ringer is LOUD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! It comes with android's newest Nougat operating system. Easy to operate, fast speeds, great camera. Everything you want out of a smart phone for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only glitch was the Moto site said this phone was compatible with Verizon. It isn't. Apparently there are different serial numbers for the same phone/model. So I switched to AT&T.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola crll

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Motorola cell with limitations. Unable to opens Google maps or choose what network I like. But other than not a good customer service it is a good Motorola cell as usual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked like expected. It glitches every once in a while. A restart fixes the problems to this point. Bought this phone for my college age daughter. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 5 plus is the best phone i have ever owned. It start up and set up are easy along with setting the security finger prints and passwords. Great for gaming and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Andriod Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smartphone. Much less expensive than an iPhone and, with only an old iPod touch to compare to, I suspect that it's more versatile. Lots of features not yet explored, also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone to the Motorola. For the price point, this is a great smartphone. My only complaint is getting to voicemail. Voicemail is much nicer on the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speech recognition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Motto! This phone has the best speech to text on the market It easily understand my speech In addition, Motto also easily understands my friends with their different accents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone. A value and a half.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent phone. A good size without being bulky. Sharp, clear screen. Quick. Haven't used all its features yet but I'm impressed. Great value. Nice job Lenovo/Motorola.

    I would recommend this to a friend