Customer Ratings & Reviews

Using with Verizon service. Bought one for myself. Loved it so bought a second one for my wife. Had to pickup a nano sim card from Verizon to make them work. Verizon doesn't charge. Battery life is excellent, the phone runs fast and smooth and the price is a lot less then apple or samsung phones. Also, since it's unlocked you can use the phone with pretty much any service provider if you choose to switch. I highly recommend it.

Great phone for the price with awesome 64GB memory with 4GB RAM - compelling configuration with awesome performance. All for $299. Make sure to add a geek squad warranty to protect the screen. Pros: Has latest Nougat OS and has powerful features like gestures handling, rear camera good, SD 256gb extension. Cons: Mediocre front camera, gorilla glass 2 used which is not strong - hence warranty needed- Bluetooth connectivity poor sound quality ok, USB 2.0 charging wire onesided connector.

This was about the cheapest unlocked "smart" mobile phone I could find. I got the 64G model for a pretty good price of $225. It does what my wife's Iphone does except Facetime. Nice photos. Links to my google accounts. T-mobile was happy to install their SIM card. Happy with my purchase. I purchased a Unicorn Beetle case which seems to protect it quite well.

This phone is a great value in a world where phones are approaching $1000. For the price of one high end phone, you can get this phone for each member of your family, and for 99% of the population, outside of the camera, there will be no appreciable difference in performance between this phone and one that costs a month's rent. Pros: Close to stock Android aside from the addition of the very useful Moto Actions. With 64 GB of onboard storage and microSD support, you will rarely be required to manage files on the phone due to insufficient storage. 4 Gb of RAM will let you multitask with a ton of apps without worrying about the phone slowing down. The processor has an incredible compromise between power and energy efficiency; the phone lasts about 9 hours of screen on time with internet browsing on mobile data. The Moto Actions let you use the fingerprint sensor to navigate your phone, freeing up some of the screen space usually dedicated to those buttons. Its loudspeaker is front facing instead of on the bottom or worse, on the back. Cons: The screen to body ratio is on the lower side; there are some phones with larger screens with similar body sizes. This phone lacks NFC, which is used for things like Android Pay. The camera is unimpressive.

This is my first Android phone in about seven years. I got it as a second phone (for work). I have not used it a lot and don't plan to use it intensely, though I spent quite a bit of time setting up the phone the way I want. I installed several apps including a password manager, an authenticator, messengers, and wireless analyzers. The phone is fast, has an excellent display, and seems capable of doing everything I'm used to doing on my iPhone 7--for a LOT less money. The only glitch so far is that call forwarding through my carrier (AT&T) has not been perfectly smooth. I am not able to control call forwarding through the phone itself, but rather must call AT&T support and have them configure call forwarding on their side. To be fair, this might be an issue with AT&T having misconfigured my account vs an issue with the phone itself, but I don't know. When my iPhone 7 quits serving my needs (which may be sooner than later thanks to Apple hobbling it), I will consider ditching iOS in favor of Android. And if this phone continues to work as well as it has started out, I'll strongly consider another Moto (whatever the current version is) rather than shelling out $600+ for the top-of-the-line Samsung or Google smartphone.

I previously had a Moto G 3rd generation and liked it, although it had some limitations. I am not the type of person to buy a $700 phone, so when it came time to get a new phone, I considered the latest Moto G as the cost and features were appropriate for what I was looking for in a smart phone, and I was already familiar with the Motorola interface. This phone is quite an improvement on my Previous Moto G, in that it is faster, has MUCH more storage (64 GB), the camera is better, and provides more options for handling notifications as compared to my previous Moto G. The screen is also bigger. I would prefer the max volume to be a little louder, especially on speaker phone, and there is about a one or two second delay when switching to the speaker phone when on a call. But that is about the only thing I don't like about this phone. When I first got the phone, it required me to install a bunch of System Software updates. I was hesitant about this, because I've had problems in the past upgrading to a new version of Android. However, these were just security updates, not full OS updates. The updates went smoothly, and had no adverse impact on the performance of my phone. I give this one a thumbs up.

I have been a Samsung Galaxy user ever since I got my first smart phone 10 years ago and that was what I wanted for my new one as well, a Galaxy 8 or the new Note. My wife could not justify paying $800-$900 for a new phone and gave me a budget of $300. I spent weeks scouring Best Buy, Verizon and Amazon for the right fit with my preferences of a faster processer and larger internal memory. I finally started browsing the open box items here on Best Buy's site and stumbled across this Moto G5 plus for $299. This had 64G of memory (first qualification) and processing speed that made my Galaxy 5 seem like a turtle. It was also an unlocked phone which meant I could take it to any carrier I wanted (as long as the carrier could use their sim card in my phone). The only con I had was the directions included about adding a memory card and sim card were just picture drawings and not very helpful for my simple mind. I ended up going to you tube and found a video of how easy it was to add my sim and memory card. Happy days are here. The phone just blew away anything I have ever had.

I am a bit torn as to if I should rate this phone based as a budget smartphone or a smartphone overall. I decided to do a bit of a mix, hence the 4 star review. I'll cut to the chase: This phone is outstanding for the price. I purchased the 64 GB / 4 GB RAM version, and it was well worth the price of admission. I came from the Galaxy S6 active on at&t, and love how speedy this phone is compared to the 2 year-old flagship. Expandable storage is another huge plus -- added a 64 microSD card and have plenty of room for my entire music collection. Phone is speedy and stock Android is (mostly) preferable to any skinned version of Android on an LG or Samsung. Battery life is good. My needs aren't your needs, but I've yet to not make it through a full day of moderate-to-heavy use. What are the compromises? I won't go into the build -- metal back but sides are plastic -- because I recommend getting a case for the phone anyway, considering how the camera module sticks out, and a good TPU case makes it flush with the rest of the body. Even NFC, which I thought I'd hate not having isn't a huge deal. I had Apple Pay on an iPhone SE for a month or so and the speed of the transactions was not any faster, that I could tell, than using a credit card with a chip. No, the only major compromise is the camera. It is basically on par with the old Galaxy S4 camera, though the S4 has a slightly faster shutter speed, which makes capturing low-light shots a bit easier. But the images are less grainy on the g5 plus compared to the dinosaur S4. Performance is really solid on t his phone. App crashes are minimal, and everything just works. I find the 5.2 inch screen to be a good size; 5.5 would be too large for me to use on a daily basis. The primary competitor of this phone is probably the moto g5s plus, around $50 more. Is it worth the upgrade to the Special Edition? I don't think so. First of all, larger screen + same battery size = decrease in battery life. Secondly, all of the camera comparison tests I've seen between the two phones indicate that the more expensive phone is actually worse in low-light performance. The cheaper moto g5 plus captures faster too, which is great for me as I have 2 young children who like to move fast. Being unlocked is a big plus, too. We've been on AT&T for years, but if our budget changes, it is nice to know I can take the phone over to T-Mobile or metro pcs with no fuss or muss. Temper your expectations. When you purchase the moto g5 plus, you aren't getting a Galaxy S8. or the S7. or the iPhone 8. What you are getting is a phone that blaze through most tasks, without being tied down to ANY single carrier, at a very affordable price. For a more in-depth review, please watch the review from Mr.Mobile on YouTube. Michael knows what he's talking about. Good stuff.

After endless waiting for Motorola to release the G6, I decided to pull the trigger and purchase the G5 Plus based on countless hours of research. I was looking for an unlocked phone that could be used on Verizon's network through Tracfone, and this phone suits me just fine. It has the look and feel of the higher end flagship phones, at a fraction of the cost. I primarily use phone for email, text, and talk with a few apps thrown in for good measure. No lag or delay while scrolling, and battery life is satisfactory. I can use the phone all day and I've yet to see if below 70%. My only complaint is there's no LED notification, so I installed a third party app which seems to work about 90% of the time. Also had to install third party app which allows me to set the time during the day that the phone automatically goes into polite mode. Nothing worse than hearing everybodys phones ringing, beeping, or chiming all day long...but, that's the generation ME society we're living in today. Overall, very pleased with my purchase. Considering the G5 Plus actually uses a faster SOC than the G6, I think the Plus is the way to go regardless if both were on the market today.

My son has had this phone for over a year and highly recommended it. I had an iPhone 7 that was provided by my company until I retired. I planned on buying an iPhone 8 but I was concerned about the fragility of an all glass phone and I just couldn't see spending $700 for an iPhone 8. I purchased the Moto G5 plus for less than half of what the iPhone would have cost and I couldn't be happier. The display is excellent. I'm sure $700 phones have better displays but the Moto G5 plus display looks great to me and I have used an iPhone 7 for the last two years. Moving to the Android operating system presented me with some challenges but there are plenty of tutorials on the Motorola Moto G site and they are high quality. The apps I use run quickly. I haven't noticed any lag. Overall, I would say you can't go wrong with a Moto G5 plus. I would note that the Moto G6 will be available by the second half of May 2018. I suggest you check out the G5 plus and the G6, compare prices, and decide which is best for your purposes and budget.

This phone replaces my two year old Galaxy 6, which I really liked. After a month, I can say that I am very satisfied. I like that it's unlocked, international and has 64GB of memory. I like the battery's capacity to last at least 24 hrs even with location and data turned on. The camera takes very good pictures too.

Overall a great phone, it's fast, has a great camera, and is unlocked with no carrier bloatware! I've had two minor issues: 1) Headphone jack is a bit picky which headphones will work with it. 2) fingerprint scanner is quick but doesn't recognize fingers very well - especially if phone is warm (e.g. while charging). Otherwise I'm very pleased with it!

I've had cell phones since the early 90's, way before they went global in popularity. This is a top shelf product without the exaggerated price to go with it. Finally, a 64G phone with 4G of RAM for a price that doesn't break the bank. And the frosting on the cake is that Best Buy will match the price should you find it elsewhere for less, which is exactly what I did. Battery life is great, I can easily get 24+ hours with one charge. I use it primarily for 1. internet -teaching classes, searching info, shopping, news, messaging, FB, Twitter. 2. Camera, which is outstanding. And 3. Calls. No complaints whatsoever. Am not into it for music or games. And yes, this may sound like a girl-thing, but I finally got the gold one! I know it's not a big thing for some users, but it sure is for those of us who've been using cell phones since they were the size of a Honda. This sleek, gorgeous model is comfortable in the hand with just the right amount of heft, and durable with its newest generation gorilla glass screen. A win/win!

This phone has a very satisfactory battery life. It is easy to learn how to operate. I like the fact that this unlocked version is not cluttered with a lot of preinstalled apps. The phone is just the right size and weight for me. The lack of a compass, may be an issue for some.

Having owned several smart phones over the last couple of years, this is one which is here to stay until the very end of its life. Motorola has been my choice in phones even before those had touch screens. I did stray away from that brand for some time and ended up coming back due to the dissatisfaction that those other brands provided. I've not been let down with the G5 Plus. Every task I throw at it handles it with finesse and enough battery to last throughout the day. The main contributor to its performance is the minimum amount of bloat that other phone manufacturers commonly install on their phones. While those extra features make for a fun gimmick initially, practical use is hindered when the battery is slowly sucked dry by mid-day. I would definitely not hesitate to buy another Moto phone when the time comes.

I would consider myself a poor tech enthusiast. As such, I like to make sure I get bang for my buck. This phone is great. It has excellent speed, plenty of RAM, and lots of internal storage. This actually the first Android phone I've used without a micro SD card, though the option is there if I want it. It's compatible with all four major carriers and MVNOs that run off those carriers. Right now I'm with Total Wireless. Popped my SIM in and had service. There's also great Dev support, if that's your thing. Root and ROMs abound if you look for it. If there's one thing I could change about the phone, it would be the screen from LCD to OLED. The screen is great, I just like the advantages of OLED. Overall, just buy this phone if you want something you can take to any carrier, if you want great performance at a great price, or if you are ballin' on a budget, like me.

It is a great phone and does everything I use a phone for at one third the price of the new Apple and Samsung phones. Pictures are great. Battery life easily runs all day. Only thing that I find a little weak is speaker volume when used as a speaker phone.

I was tired of my cell phone plan, but it seemed as though all of the decent phones came with a plan and if not - it was going to cost an arm and a leg, but Motorola has done it right! I got the 64Gb with 4Gb of ROM. So much room and for the price of 299$ it was worth it! I put a 64Gb SD card for excess storage, but I have not even touched it yet. There is so much room and it is fast. Even came with Android 7!

This is a great phone for people who don't want to spend $600-$800 on a flagship device, but still want a phone with great specs. This phone is unlocked, so it works with all of the major carriers. The phone doesn't have any of the unnecessary bloatware that comes on carrier devices. It is close to running pure android. It has some useful, but not necessary, "moto actions" i.e. making a chopping motion twice to turn on the flashlight. The battery life is amazing; I can easily get a day and a half with heavy usage. In my opinion the only cons are: the camera is decent; it isn't a $600+ phone so not a deal breaker for me. And there isn't a notification led; Motorola does use a moto display feature for notifications, but it isn't as good as having a notification led. I purchased the 4GB/64GB model; the phone is also available in a 2GB/32GB configuration.

I got this phone for my sister and she absolutely loves it. It has great battery life and storage especially for the price. It has better battery life than an iPhone and is much cheaper than one also.