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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 657 reviews
  • Rated 5 out of 5 stars

    New phone for the right price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and I'm on a strict budget. Best Buy was the logical choice.Nice new phone for the price. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaurenJ, We’re glad you found a phone that fits both your needs and your budget. Thank you for choosing Motorola, and we hope you continue to enjoy your new device! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Decent for generic uses along with tap to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone with card SIM and an eSIM. Takes a bit of getting used to many settings which are different from other Android versions and phone brands. Also automatically installs other stuff with some that can't be removed. Doesn't show carrier and no option to show.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MikePHall, Thank you for your feedback. We’re glad to hear the phone meets your needs with both physical SIM and eSIM support. We understand that adjusting to different settings, pre-installed apps, and limited customization—such as not displaying the carrier—can be frustrating. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why people spend $1000 for a new phone when this one does all the same things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products from Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cell phone. And at a very good price. I've bought all my cell phones from Best Buy. And have never been dissatified with any of there merchandise. If you want the best then go to Best Buy. And get the best prices also.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, CynthiaStephens. We’re glad to hear that you’re enjoying your Motorola phone and that your experience with Best Buy has been positive. We hope your device continues to meet your expectations! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Motorolas are dependable and sturdy phones. The last 3 phones i have had have been in the mito g family

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JodiB. We’re glad to hear you find Motorola phones dependable and sturdy, and that the Moto G family has been a great fit for you. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    complete package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highlights includes but not limited to battery that lasts the whole day, flashlight that can be turned on and off by shaking and has a standard 1/8 earphone jack.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great review, Robert. We're glad you're enjoying the all-day battery life, handy gestures like the chop for flashlight, and the classic 3.5mm headphone jack. Sounds like your Moto is the perfect fit. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it has a good and clear camera and good and strong battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abdul, thank you so much for taking the time to share this valuable information with us. We truly appreciate it! If you ever need any assistance, remember that we're always here to help. Thank you for choosing Motorola Mobility as your device provider. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Ease to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and ease of use. Felt the phone was sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low-cost cell phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low-cost cell phone. From the previous model it's faster and the same great large battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, battery life is great, performance is fast and expanded storage is a plus

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with your recent SonyaW purchase! Choosing Motorola Mobility as your device provider was a great decision. Remember, we're here to assist you whenever you need help. Make sure to connect with us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Solid great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, very pleased. Easy to adjust to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MyronH, We’re so glad to hear that the phone is exactly what you wanted and that it's easy to adjust to. We’re thrilled you’re pleased with your purchase and appreciate your support! If in case you need help, kindly visit our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone and gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good for someone on a budget. I have not had it that long and still learning. I went from a Samsung to this and no complaints yet. Just wish Motorola would not push Google as hard like photos and google calandars app. Other wise the phone is a nice phone and I would recommend it. I

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vinster, We’re happy to hear that your phone is meeting your needs and that you’re enjoying it so far. We understand your preference for less integration with Google apps like Photos and Calendar, and we appreciate your input. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good Quality Cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone is simple but just right for common calls and has great simple menu. It's perfect for seniors, kids, and teenagers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GMartinez, We’re glad to hear your phone is meeting your needs and providing a simple, easy-to-use experience. It’s great to know it works well for seniors, kids, and teenagers, and we truly appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good but no charging cube or cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good phone with a good camera. But I really haven't used the camera much as of yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bozmatic, Thank you for sharing your feedback. We’re glad to hear you think the phone and camera have potential. We’re sorry for any confusion regarding the charging accessories. Based on the seller’s product listing, only the USB Type-C cable is included in the box, while a charging cube may not be provided. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone, camera quality is good and the battery lasts all day. I like Motorola phones so it's probably biased

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, AnthonyT! We're thrilled you're enjoying the phone's camera and battery life. It's great that you're a fan of Motorola phones, too. Your feedback means a lot to us! -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! It's the phone I always wanted. It has everything I needed to have and it was easy to set up. I had another Moto G5 and I wanted to stay in the Moto family because I like the phones. I would buy it again if I needed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the phone for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. I don't understand the need to spend $1000 on an Iphone or something like that. Does everything I need and more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyG, We’re glad to know your phone is meeting all your needs and delivering great value. Thank you for sharing your experience and for choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from previous motorola phone. Transfer cable included made moving things between phones super easy. Only complaint so far are the constant notifications. Have been turning them off as I go, but still very annoying. Bought it on presidents day sale for 159 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 moto g power 5g

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. Haven't actually hooked it up yet. Bought previous year model and got a really good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best moto Motorola - moto g power 2024 5G 128GB (Unlocked) - Midnight Blue

    I would recommend this to a friend
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