Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 657 reviews
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a piece of junk. It won't keep a call connected over WiFi calling even with an excellent signal, I can't text photos over WiFi without a cell signal, and the gesture features I try to use only work about 10% of the time (Flashlight "chop" and horizontal double swipe for viewing 2 apps at once). I live in an area with no cell service and don't have a landline so the WiFi issues are a real problem for me. I hate this thing but I guess I'll have to live with it for awhile since I don't want to buy another new phone after only a month.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Heather, We’re sorry to hear about the difficulties you’re experiencing with WiFi calling, texting, and gesture features. Since you’re in an area with no cell service, WiFi connectivity becomes especially important. You can try restarting your phone, ensuring it’s running the latest software (Settings > System > Software updates), and toggling Airplane mode on and off to refresh your connection. For WiFi calling, double-check that it’s enabled under Settings > Network & Internet > SIM & network > WiFi calling and that your router is using a compatible frequency band (2.4 GHz often works more reliably than 5 GHz). Gesture features can sometimes be affected by software updates or screen sensitivity settings, so reviewing them under Settings > System > Gestures may help improve performance. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with phone; extra steps required to obtain voice messages. Haven't had to call voice mail, use password in ten plus years. This phone has old outdated features. It also fails to show there is a voice mail.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanC, We’re sorry to hear that you’re not satisfied with your phone. Voicemail setup and features are often determined by your carrier, and you may be able to adjust settings to improve your experience. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Just a phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone, forced to use AI at times. No way to disable AI.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jdprnt, Thank you for sharing your feedback. We appreciate your input regarding the AI features, as it helps us understand user preferences and continue improving our products. We’re glad you’re using your phone overall. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Heating issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a household user...good speed but gets heated while playing games

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KarthikeyanR, We're glad to hear you’re enjoying the phone’s speed. Some heating during gaming is normal, but to minimize it, try closing background apps, reducing screen brightness, and avoiding direct sunlight while playing. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good phone for a decent price! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and all the functionality you need in a phone, for 1/8 of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and grip with a case, nice speaker and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything working ok, fast shipping

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in excellent condition, works great and without any issues so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good inexpensive phone with excellent camera, Geek squad was helpful setting it up for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buy if on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as intended. Not a fan of the Google text messaging Good phone for price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ghost, Thank you for your feedback! We’re glad to hear the phone is working as intended and offers good value for the price. We appreciate your note about Google text messaging and hope you continue to enjoy your device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone 5 Stars

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, looks great, no issues with Verizon prepaid service, long lasting battery and looks fancY.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, RRBBKK. We’re so glad to hear that your phone works great, looks fantastic, and pairs well with Verizon prepaid service. It’s awesome that you’re enjoying the long-lasting battery and premium design! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good so far. No problems as of yet. So there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and decent phone for the money. Not as fast as some and battery doesn't last all day. To be fair I use it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G Power

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone that suits my basic needs. I would recommend it others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point I couldn't be happier. I bought this as a temporary phone while my Motorola Razor Plus 2023 was being repaired for defective screen. It gets better 5G than the Razr and though I've received my Razr back, I'm still using this phone! Anyone want a refurbished Razr? lol

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello BrettInMs! We're thrilled to hear that you're satisfied with the performance of your new purchase. Thank you for choosing Motorola Mobility. Remember, we're here for you whenever you need assistance. Feel free to reach out to us anytime. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Power 5g 2024

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone! Cheap and functional. Thanks to BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, Good device, Good device, Good device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola moto g power 2024 5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my kid.No complaints from him so far on any of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great the camera imaging is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need. The Geek Squad (Faby) was very helpful in transferring all data.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HarveyP, We’re glad to hear your new phone has everything you need! It’s great that the Geek Squad was able to assist with transferring your data. Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

Sponsored