Customer Ratings & Reviews

Hi JonathanB, We’re sorry to hear about the difficulties you’re experiencing with the fingerprint sensor and battery life. For the fingerprint reader, we recommend re-registering your fingerprints in Settings > Security > Fingerprint, making sure your finger covers the sensor fully and keeping the sensor area clean. If you continue to experience sensitivity problems, testing with slightly different finger placement or angles may help. Regarding battery life, enabling Adaptive Battery, reviewing background app usage under Settings > Battery, and ensuring your device has the latest software updates can help improve overall performance. If these steps do not resolve the problems, please send us an email at [email protected]. We'll be there to help. -Mitch

Hi VikasT, We're glad to hear you're enjoying your phone’s speed and performance. Thanks for the recommendation! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi DavidR, We're so glad to hear that the phone is meeting your needs and providing great value. It’s always wonderful when a phone delivers exactly what you’re looking for at a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your feedback, SainathB. We're thrilled to hear that you feel the phone offers great value for the price and that the camera quality is meeting your expectations. We strive to provide top features at an affordable price, and it’s wonderful to know you’re happy with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi MartinH, We're thrilled to hear that the phone is exactly what you were looking for, and we're especially glad that our customer service team made your experience smooth and enjoyable. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your feedback, Vamn. We're thrilled to hear that you're enjoying your phone and the camera performance. If you're interested, we'd like to hear your story and share it with Moto G Power 5G users here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your experience. We're truly sorry to hear about your lost phone, especially during a hospital stay, but we're glad to know your new Motorola device has been a positive replacement. It’s great to hear that the touch screen is more responsive and that the setup process was smooth and straightforward, that makes all the difference when getting back on your feet. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi ChrisP, It sounds like you feel the phone offers decent value for the $150 you paid. While it may have some limitations, getting a functional device at that price can definitely be a reasonable deal. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi MarcoP, we’re so glad the Moto G Power 2024 was the right replacement for your G7. If you ever want to share your experience or ask questions, feel free to join our Moto G Power 2024 community:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 - Mike

Hi TexasGal, That's exactly what we love to hear. Thank you for sharing. We're glad your phone is doing everything you need without the high cost of the more popular options. At Motorola, we focus on delivering performance and value, and it's great to know you're satisfied with your purchase. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Thank you so much for your positive feedback, Batangyagit. We’re thrilled to hear that everything is working well for you and that you’re finding it valuable. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi TrueBlue, Thank you for your review! We're delighted to hear that you're enjoying your new phone and that everything is going smoothly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi JerredC, Thank you for sharing your feedback! We're sorry to hear there was some confusion with the version you received, but we’re glad to know you still had a positive impression of the phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your feedback, Rahat. We’re sorry to hear that your phone feels a bit sluggish at times. Sluggish performance can sometimes be caused by too many apps running in the background, so we recommend using your Recent Apps button to close apps you’re not using. It’s also a good practice to restart your device every 2–3 days to clear out buffers and memory that may lead to intermittent slowdowns. If the concern persists, kindly go to this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Hi DidierL, We're thrilled that your son is enjoying the Motorola device. It’s fantastic that he’s pleased with the picture and sound quality, the ample memory space, and the impressive battery life. If in case you need help, kindly visit our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi JosephR, Thank you for sharing your experience! We're glad to hear that you’ve enjoyed using Motorola phones and found them to be a great value. We truly appreciate your loyalty and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

That's wonderful to hear, Eliashall! I'm thrilled that you like your phone and the features it offers. It's great to know that it stands out as one of the best phones you've had in a long time. We're here to ensure you continue to enjoy your Motorola device. Thank you for sharing your positive experience! -Iza

Thank you for your positive feedback, KevinS. We’re thrilled to hear that you’re enjoying the excellent quality and speed of your phone. It’s great to know it’s meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your feedback, Chris. We're thrilled to hear that your phone is working perfectly and that you're enjoying such a great deal with Visible. It’s always awesome when customers find the perfect balance between value and performance. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi JoannQ, Thank you for your feedback! We appreciate you sharing your experience and recommendation. It’s helpful to know how the performance feels, and we’re glad to hear you still find it to be a good phone overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos