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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 657 reviews
  • Rated 4 out of 5 stars

    Good product quality-price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mid-range phone. It has excellent features and fulfilled my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldnt buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a phone I would buy again...Never thought I'd say this but I think I'm going back to an iphone. Google rules the world and they stink so does Samsung...At least with Apple I pretty much know what I'm getting

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback. We're sorry to hear that your experience with our phone hasn’t met your expectations. We understand how important it is to have a device that fits your needs perfectly. We'd be happy to assist you with any specific concerns you’re encountering, please send us an email at [email protected] with the details of your situation. We'll assist you from there. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    My Motorola Phone I purchased a week before

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was reimbursed for this phone I had paid cash for and returned to the Round Rock Best Buy Store. Still wondering why I have not been given credit for this.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MillieC, I’m really sorry to hear about the trouble with your return and lack of reimbursement — that’s definitely frustrating. Since you returned the phone to a Best Buy store in Round Rock, the best next step is to contact Best Buy Customer Service or the store directly with your receipt or return confirmation so they can look up the transaction and process your refund. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone and awesome customer service in the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid phone does the basics no lag and quite impressed by the function.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrandonR, Thank you for the awesome feedback! We're glad to hear your phone is running smoothly and delivering a solid experience. It's great to know you're impressed by its performance and functionality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful phone and runs really well! The screen sometimes I have to tap it a few times to get where I want to go and my texting sometimes lock itself. Still trying to learn how to use it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, DawnM. We understand that getting used to a new phone can take some time. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great for all ages

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this same phone for one of my senior citizen clients her friend wanted the same one because they liked it so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price.I never understand why people pay so much for phones,when the majority of us only talk,text and take some pics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter in law. She chose it. Only had it for one month but she is very happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear. Thank you for choosing Motorola as a gift! We’re so glad your daughter-in-law is enjoying her new phone so far. We hope it continues to serve her well, and we truly appreciate you sharing this thoughtful feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Moto cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been functioning well for the past Week now that I purchase the item.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your update! We're glad to hear that the item has been functioning well during your first week of use. We hope it continues to meet your expectations in the long run. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for an unlocked purchase. Just swap your sims card and your all set

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We’re happy to hear that your unlocked phone setup was smooth and easy, just swapping SIM cards and you’re all set is exactly the hassle-free experience we aim to provide. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Dual Sim (E-SIM + Physical SIM + SD Card)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone I've bought recently and this is my first Moto Phone with both physical sim, E-Sim, SD card and Headphone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool phone battery life is short my only complaint, good cheap phone if you need one and low on cash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work, I basically needed a phone to surf in the internet, make calls, messages, WhatsApp business. And this is more than enough. Not 5 stars because of camera quality to meet my job requirements.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Motorola. We’re glad to hear that the phone meets your needs for work, including internet browsing, calls, and messaging. We appreciate your feedback regarding the camera quality, and we’re always looking to improve. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Phone works well. Despite the cracks on the screen I bought as is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a pixel 3 to this. I love my phone and only 200. I like the gestures and other knickknacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Power 2024–GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves it! She can’t figure out why people spend so much money on pricier phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Clinton, we're delighted that your wife loves her new Motorola device. Thanks for sharing this positive experience with us and choosing Motorola Mobility as your device provider. Always remember that we are always here to help if you need assistance. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deals, and I’ll also recommend people to purchase at Best Buy because they offer a lot of good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality phone and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy navigation menu and setup. Charge fast and holds charge. No dropped calls so far . definitely recommend

    I would recommend this to a friend
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