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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 715 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 715 reviews
  • Rated 5 out of 5 stars

    Call Darren and place your order - He's That Dude!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darren, over the phone, processed my order. Very professional, extremely polite, and everything was smooth sailing. However, phone can't place/receive calls with Ray Ban Meta (smart glasses). They're not completely compatible.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback and for sharing your positive experience with Darren. We’ll be sure to pass along your kind words! We’re thrilled to hear that your ordering process was smooth and professional.We’re sorry to hear about the compatibility concern with the Ray-Ban Meta smart glasses. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very nice thin you can carri it every where pants, shirt, working clothes,I was looking something like this for long time .( Recommend) .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback! We're happy to hear that you found exactly what you were looking for, a thin, easy-to-carry phone that fits comfortably in your pants, shirt, or work clothes. It's great to know it suits your lifestyle and that you're enjoying it enough to recommend it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    GREAT PHONE FOR GREAT PRICE !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for decent price, I loved the premium color

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic feedback, GOURISANKAR. We're thrilled to hear that you love your phone and the premium color. It's great to know you're getting fantastic value for your money. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Stylus

    Rated 3 out of 5 stars

    Take your money elseware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're paying for the stylus and that's it! I was not buying this for high end specs but I forced to buy it to replace my last budget phone and was expecting it to at least beat it in the areas that matter and boy was I wrong! This whole thing comes off like they just throw decade old hardware into new shells every year.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AaronJ. We're sorry to hear that you’re disappointed with your recent purchase. We aim to provide value with our products, and your comments are valuable for improving our future offerings. If you’d like to discuss your experience further or need assistance with your device, please email us at [email protected]. We’re here to help. MotorolaMobility

  • Rated 5 out of 5 stars

    Mobile phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Products all the time. I love Best Buy and I prefer to purchase from this store regularly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AtulWadyalkar, Thank you for your kind words. We're happy to hear you’ve had consistently great experiences and enjoy shopping at Best Buy. Your loyalty means a lot, and we’re glad you trust them for your purchases. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, bought as a gift for my mom. She loves the stylus and the accessibility features. She's in her 80's so this was the perfect phone for her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite phone. Many issues with it at times. Will be buying a new one soon. It will not be a Motorola

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeeDeeC, We’re sorry to hear that your experience with the phone hasn’t been satisfactory. To better understand the problems you’ve encountered and assist you, could you please share the details with us via email at [email protected]? We will be glad to review your concerns and help where we can. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    LG Stylus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still use it to this day and don't see any point in switching to anything else this phone is well over SOLID for $250.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome feedback! We're so glad to hear you're still loving the phone and that it’s been a solid choice for you. At $250, it’s great to know it’s been holding up well and meeting your needs. No need to switch when you've got a winner! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it. She says her friends tell her she sounds like she is right next to them, so clear. The speaker is very loud so conversations are easy to conduct.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing such wonderful feedback, Gilmo1938. We’re so glad to hear that your daughter is enjoying her Motorola phone and that it’s delivering clear call quality and loud, easy-to-use speakers. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    The replacement I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my Moto G stylus 2021. Android 11 is not working on an increasing number of apps so it was time for an upgrade (This has 14 and will get a free upgrade to 15 soon).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyC, We’re glad to hear that your new phone is a great replacement for your Moto G Stylus 2021. It’s fantastic that you’re enjoying the upgrade to Android 14, and we’re excited for you to experience the upcoming Android 15 update as well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone, the color, the features, the brand and the price !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear you love everything about your phone, from the color and features to the brand and value. It’s our goal to deliver a great experience, and your satisfaction means the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a child. It has interactive features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome potential for extra storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a decent price. Internal storage isn't much, but you can add a 2 terabyte micro SD, which is way more than any phone I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for elderly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is for my elderly parents. They love the stylus and the phone has good sound quality and easy use. Color options are bright and fun. Awesome price!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hideous wallpaper and color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are hideous, options for personalization suck. I'll have to find a way around those total eyesores. At least the phone seems to be working. I have to get more familiar with operating the phone, but Motorola shouldn't be putting its Moto G Stylus 2024 5G customers through the visual torture of those garish swirls and terrible color palettes. What mindset at Motorola thought this ugliness would be cool to feature in a phone model that otherwise has a lot going for it?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your candid and detailed feedback, we genuinely appreciate hearing both the positives and the areas where you feel the experience falls short.

      We're glad to hear the phone is working well for you functionally, but we're sorry that the visual design and limited personalization options have been disappointing. You're absolutely right, aesthetics matter, and for many users, the default UI elements like wallpapers, icons, and color themes can really affect overall satisfaction. We'll pass this along to our team for future consideration. -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, a bit on the slower side compared to Samsung Galaxy. Buy works same way for 1/3 of the price. Glad I changed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RichardL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was no instruction booklet, trying to learn how to use it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RichardL, Thank you for sharing your feedback with us. In order to be environmentally friendly, we have stopped sending user guides. We're here, however, to provide you with top-notch support with any and all questions that you may have. In addition, you can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". You can also view or print the manual on our website at: https://help.motorola.com/hc/3518/14/pdf/help-moto-g-stylus-5g-2024-14-na-en-us.pdf. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been a Motorola lover since my last purchase and I keep coming back

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RabieN, Thank you for the kind words and for being a loyal Motorola fan! We’re so glad to have you back and truly appreciate your continued trust in our products. It means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto stylus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is adequate for a cheap phone. I hope it lasts more than two years.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeonardT, Thank you for sharing your feedback, and we’re glad to hear the phone is meeting your basic needs. We understand that long-term reliability is important, and while the device is designed to provide solid performance, proper care—such as keeping software up to date, avoiding extreme temperatures, and protecting it from drops or moisture—can help maximize its lifespan. We appreciate you choosing Motorola and hope it continues to serve you well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it's was in excellent condition and the overall service at best buy was Great

    I would recommend this to a friend
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