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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 258 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Moto G5S Plus's camera, battery life, price, speed, screen size, storage, and memory. They appreciate the phone's rich camera features, long battery life, affordability, fast performance, large screen, ample storage, and generous memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 258 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Motorola 5gs plus is a really good phone. Easy to use, perfect size and weight. Great camera.Needs a led notification light. Overall really good phone. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    April 2017 release Unlocked August 2018 awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.0 gigahertz octa, 4GB RAM, 64GB ROM expandable, nice cameras, no bloatware: couldn't ask for more at $274 plus tax. I'm a current Cricket customer since 2010 as there's no greater value with 2 phones 5GB data each for $70/month. I haven't spent more than $50 on a phone since I bought a Galaxy 5 right before Cricket was bought out by AT&T. I spent $600 and then 6 months later told my phone wouldn't be compatible on new GSM network, so it's been a while to get over that. You can imagine my surprise when I read an article stating I could just swap SIM cards with an unlocked phone, didn't have to buy from Cricket or pay $25 upgrade fee. I recommend this phone, the specifications & price speak for themselves. Thanks Best Buy you made me a believer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this phone! It is just the right size, quick, great resolution, and has an amazing front and rear camera. I'm kind of confused with the gallery, though. With my old phone, when you took a picture, you could click from within the camera to review the photos you've just taken, but this phone doesn't seem to have this option. I couldn't even find a gallery app on the phone, so I ended up downloading one that my previous phone had. It's very annoying to have to click out of the camera and go into another app to check the photo you've just taken. Also, I was very disappointed to find out that I cannot screen share or cast this phone to our Smart TV. I had really hoped to be able to do that. Other than those two issues, this is an excellent phone and I've had no problems with it. Definitely saved me a TON of money buying it this way, instead of from Verizon, and I would do it again (except for checking to make sure screen sharing is an option with the next one)!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrandiE, we understand how you feel. There is actually a way to view your recently taken photo, after taking it just swipe the screen to the left and it will show your picture. As for the screen casting, you will need to use a chromecast dongle to enable it https://goo.gl/hZg1Au. If there's anything else we can do to help, please let us know. -Erwin MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. Kind of hard to hang on to because it's so thin, but fits in my pocket nicely. We'll see how I like it over time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MOTO G5S has been awesome since getting it. The screen size is great, the screen is clear and it is easy to hold the phone. Features are easily laid out and there are many options for tones. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big. As an unlocked phone it is nicely missing all the Verizon bloatware. Phone sounds great and battery lasts more than a day. Much better sensitivity than previous phone which was a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, especially the price for the value!!! This phone does everything those high end phones do without the $600+ price tag, and it's unlocked. I recommend this phone to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall I am pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have been very pleased. I have been pleasantly surprised with all the features but even more so with the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a definite upgrade from my older Samsung phone. It's much faster in responding and relatively intuitive to use. The battery life is more than adequate for me since I'm a pretty basic user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Mid-Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of getting a 16GB Samsung phone from my carrier (free, thankfully) and found myself having to uninstall or move apps almost daily. Going to a 64GB phone has really improved my experience, as well as double the RAM my old phone had. My only complaint about this phone, and it's the common complaint you'll see, is that the cameras aren't great. You'll really notice it most in low-light situations. My old Samsung phone just took much better photos, and it's the only thing I miss.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good, affordable android phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent android phone for reasonable price. I have been using android for years, and primarily used Nexus or other "stock" devices. Moto does a good job of enhancing the already refined Google OS.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Prefer over 6th generation models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Motorola Android phones and this lovely metal model is no exception. Great feel, good features decent screen size and lots of bang for the buck, for everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast, has a loud speaker and has plenty of internal memory. If 64 gb of storage isn't enough you can throw a memory card in the phone and use it as adoptable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic phone I really love the battery life and the fast charge I just wish it had wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lota Smartphone, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy was great at ordering and activating our phone. Always helpful. This phone has a lot of fun features and lots of memory so I can have all the apps I really want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First on failed, getting replacement was hard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one failed to boot, no "secret" fix, store employee seemed irritated that I was impatient with his incessant "attempts" to get it to boot. It was dead, plain and simple. Then switched me over to an already busy other sales associate, he had no empathy that it caused additional wait for me. Now, 2 years later it got fully bloated and slow despite saying it had plenty of memory in reserve. Nothing I did fixed it, clearing cache, other tips an tricks. Finally did a hard reset, wiped it clean, put a new memory card in and it's FAR better. Last, it's sorely disappointing that a 2 year old phone stops receiving updates from Motorola, who was ALWAYS 2 months behind others with their updates. Call Motorola or Best Buy and talk to them about it? They act like you are a dinosaur and that your phone is "too old" and only seem fixated on SELLING me a new one. I DONT buy bleeding edge nor leading edge releases, just because I wait a year does NOT make me a dinsaur. Knock off the attitude about 2 year old phones being "too old" to care about..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smartphone with a good amount of memory and it came in this cute rose gold color. Motorola is a good brand and this phone has been good to me

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    great cel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is exactly what expected, very good camera, fast and great value and looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone in the $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have purchased in the last few years and the best thing is that I pay less than half that the last Samsung that I bought two years ago

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was unbeatable for the features and speed of this unlocked phone. It is great that it works on all networks. The gold tone is very pleasing to the eye.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tomi,

      Thanks for your feedback! The phone is indeed unlocked for our customers' convenience using their phones with different compatible carriers. The phone has an amazing design.

      -Jess MotorolaMobility

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