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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1020 reviews

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92%
would recommend
to a friend

Customers are saying

Customers find value in the Moto X Pure 4G's camera, price, storage, and unlocked features. They appreciate the phone's expandable storage, super-fast charging, and the absence of bloatware. However, some customers have concerns about the phone's battery life, heating issues, size, weight, and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,020 reviews
  • Rated 4 out of 5 stars

    Great phone at sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At normal price, the Moto X Pure shows its age in terms of features. At a sale price, it's an amazing value. The SD808 processor does well. I only experienced a couple of very small stutters during usage. 3GB RAM is sufficient as I never noticed a need to refresh. The screen is wonderful. I love the size and color. It had adequate brightness for outside viewing in the sun, which not all phones do. Overall an excellent value flagship-level phone at the sale price. Unless you absolutely need a fingerprint scanner, comparably priced new mid-level phones like G4 Plus doesn't come close in performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an alternative to an iPhone, and I'm pretty happy overall. I can't give it 5 stars because my iPhone battery was twice as better (I carry a charger everywhere now), and this phone isn't as powerful and smooth in operation. It's still a good purchase if you want a mid-grade Android without going broke. I really love the turbo charge function and the bamboo back.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was having a deal on the Moto X with positive reviews so I decided to grab one. The phone is great with it's big screen size, additional memory can be added, 3 gb ram is good, performance speed is okay, good camera, good sound quality, and fast turbo charging. For half the price of the Samsung or Apple phones its is a great phone to get with a stylist look.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Perfect for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone for the price. Great speakers, screen and camera comparable to phones twice its price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. 32GB is enough for daily use. Excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Best phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best unlocked phone out there. No bloatware and pure Android experience. The best part is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at great price. Can use with any carrier and not pay the full price from the carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Good phone with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is generally good, but it seems to have some issues as it relates to call quality. I tried 2 different Moto X Pure phones and both had the same issue, so I think it's just how they are (it could also be a software issue that might get solved with future updates). The calls seem to have a constant static noise in the background. It's faint, so I am willing to live with this because the phone was on sale at a good price. During my research for the phone, everybody said call quality was "excellent". But in my analysis, the call quality is good (you can still hear people well), but with the static noise is pretty much always present. Sometimes, it's not so noticeable though. Camera is very good with ideal lighting & adequate with low light. The android "pure experience" seems to lack some basic features that other phone makers have already implemented such as a button to close all your apps & wifi calling. I believe the function to close all apps will be available with the Nougat update.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. Picked it up for $269 + tax. Pretty close to stock Android. No bloat ware

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Heating issue

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good phone but it heats fast! Clear pictures and clear sounds

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Android phone and I have been really impressed with it. It is fast. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone is worth the money, although it is a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great Unlocked Phone, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research, Not the "latest.- greatest", but great size, storage, speed, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Works fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it runs....Take great pics...Have to work with it more to learn more about it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really cheaper and serves for minimum usage with all the sufficient apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone in December. Good camera, front facing stereo speakers and screen size. The only downside is the battery life. Lasts maximum of 4 hours that too on wifi. The turbo charger is great. Charges the phone completely in about an hour or so. Also, still waiting for Android 7 update. Would recommend it if battery life is not an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid phone and quite worth the price paid. It comes with stock android and is pretty much free of bloat ware. For those who appreciate an Android experience without too much 3rd party junk on it this is really a solid piece of hardware. The only setback for this might be the battery, It will give you almost a full days worth of usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars only for Moto features not always working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty excited having this phone for first two weeks. This is basic Android phone with nice Motorola features.Two front stereo speakers does the job. This is $250 smart phone so for daily media usage is all right. Huge screen is vibrant and colors are very saturated. Giving for stars only for Moto apps which sometimes works, sometimes don't.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having reliable Motorola Razr M for 3 yrs. I decided on a unlocked Moto x pure and not have to have another 2 yr. contract with my cell carrier, I am still learning many features of the phone. I like the turbo charge, also the 21mp camera, and sound quality. The only negative I can think of it is hard to find a case that will fit it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    good phone good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far. easy to use. nice camera. fair price.

    I would recommend this to a friend