Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1020 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers find value in the Moto X Pure 4G's camera, price, storage, and unlocked features. They appreciate the phone's expandable storage, super-fast charging, and the absence of bloatware. However, some customers have concerns about the phone's battery life, heating issues, size, weight, and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,020 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different from the Samsung phone but half the price. Although it brings back emails after deleting them. Also not showing missed call or email on the screen without having to look in the notifications is a problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone at the best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a samsung android guy, I really don't like any of the apple phones, I know they are the best, but they over priced. The thing is, the new galaxy edge s7 has that curvy design that I don't like and it's not big enough. The Note 7 was fantastic, but you know what happened to it. So I tried the huwaei honor 8, but is really small, didn't like it. Then I found this phone in the best buy pick up today section and it was amazing: it records in 4k, has 3 gigs of ram and is a motorola. Have you seen or tried a motorola lately? they are simply fantastic. And the cherry on top: the price, only 269 (with the two year protection it went up a little bit, but it's worth it). After purchasing the phone, I did more research, and it's basically as good as a Note 5 or a iphone 6 but for half of the price. and it comes with voice recognition, fabulous. I love my phone and I recommend it to anyone who loves technology but is tired of the same two way overpriced brands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Moto X Pure style purchased from BB. It's been purchased as a replacement for iPhone 5S. Excellent screen resolution, fast processor, perfect camera, SD card slot are main reasons to buy this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The screen resolution is beautiful and the battery life is good for heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At the current price, not half bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the latest spec phones over the last few years and although this phone can't hold its own against any of the phones from 2016 or the Nexus 6p it is still a very snappy phone in its own rights. This phones performance is miles better than the lgg4 which had the same exact specs. The only thing the g4 offers over this phone is a better camera and removable battery. Outside of those 2 things this phone is a lot better. If you need a phone with decent enough specs, decent battery life, an sd card slot with the the ability to turn the card into internal storage than this is a great device for you (as long as you can get the 32gb model at $250.00 or less). Warning: this phone may never get updated to Android Nougat and is still running Android 6.0 instead of 6.0.1

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, it isn't a top-of-the-line flagship anymore, but you don't really need a flagship anymore, this phone does everything I need it to, screen and battery are great, and it takes great pictures and videos. And the flash on the front facing camera is surprisingly useful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Special Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mobile with awesome camera and touch experience. Robust make with nice features. Battery life is below par for the mobile it is and Motorola customer service is worst.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for midpoint price range. Pros: Fast, responsive, good camera, front speakers. Cons: some restrictions due to Motorola hardware (like inability to record phone calls, need to use expensive third party apps)

    I would recommend this to a friend
  • Cons mentioned:
    Heating issue

    Rated 4 out of 5 stars

    Good phone for most people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I used this as regular smartphone it was fine. No problems. When I gave it to my son who plays games and used tons of apps it started running kind of hot. He didn't like it and I wound up getting him something else.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great build quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for both my daughter and I and I am extremely happy with it. I get a good clear signal in places. Wifi connects easily in areas. Battery life is way better than the old one. Love Moto Voice. We got the base model as you can add an SD card. Screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible for the price. I've tried the Samsung S4, S5, S6, Sony z5 compact among others and none have compared to the simple and effective features of this one. While it is missing things like an IR blaster, it makes up for it with the dual front speakers, Moto Gestures and the IR sensors on the front that allow you to check the time and alerts or unlock the phone without having to touch a button. Also can turn the flashlight on with a double shake and open the camera by twisting your wrist. Highly recommend for anyone who wants a near-stock android experience with great features for simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang For Your Buck Smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further for a phone that works on any network. This will probably be the best phone for the money until it's successor comes along or the Moto Z drops in price. I've had both the Moto X 1st gen and 2nd gen and this is the best one. Only flaw in it is it only has an LCD screen instead of an AMOLED screen like the previous two Moto X phones did but that was a sacrifice likely made to keep it affordable. Lenovo did a great job with this phone and I would recommend it to anyone wanting top in performance and features but not willing to pay top dollar. Works well on Republic Wireless and I'm looking forward to when it gets the upgrade for Android Nougat (currently running Marshmellow; it shipped with Lollipop).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome unlocked spare phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as my spare phone. It took me awhile to figure out the SD card placement but I did and now it works great. I don't like that it doesn't have a fingerprint reader but for a spare phone I am happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great first smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 58 years old this is my first plunge into a smart phone. I think the MotoX is good product. Except for battery charge life, all is good. Easy to use and understand. Great value compared to Samsung and Iphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good peformance. Only problem is finding a good plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Quality made phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag on multiple app runs, perfect amount of RAM, micro SD card slot is ideal, phone is unlocked, front AND rear cameras are awesome. Exterior of phone is solid, not cheap and plastic.Beatiful screen resolution. Came with a free bumper case in the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this phone can be taken to any network and work with either prepaid or traditional plans. Another great feature is the lack of bloatware; the Google apps are preloaded without all the extra junk on my previous phones that couldn't be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Great camera, phone is hard to figure out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case that came with the phone broke within 2 week's the phone is hard to use. I love the storage, and the phone being able to work with the no contract Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mid-range phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after having an entry level smartphone for over a year. This is a great phone for the price. I didn't want to spend too much and I don't let the phone run my life, so it was a great fit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice and a good size for me. I'm having issues with the Android operating system, battery draw, storage. I'm used to a Windows phone which I really liked, but for which there are very few apps.

    I would recommend this to a friend