Customer Ratings & Reviews
- Model:
- 01095NARTL
- |
- SKU:
- 5601604
Customer reviews
Rating 4.6 out of 5 stars with 394 reviews
(394 customer reviews)to a friend
Customers are saying
Customers highly value the Moto Z Play 4G LTE for its exceptional battery life, impressive camera quality, and affordable price point. Many users rave about the phone's long-lasting battery, allowing them to go about their day without worrying about recharging. The camera is also widely praised for capturing great photos. Despite these positive aspects, a few users have expressed concerns about the charging port not being micro USB and the occasional issue of a cracked screen.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Moto play 32g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unlocked phone I have purchased, so far love it.
I would recommend this to a friendRated 5 out of 5 stars
awesome purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will really enjoy this device. It works really well.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, is powerful and has a great design
I would recommend this to a friendRated 5 out of 5 stars
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best phone I have ever owned, I'm very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola makes Awsome phones best bang for the buck
I would recommend this to a friendRated 5 out of 5 stars
Best cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best cellphone. Excellent quality price quality!!!
I would recommend this to a friendRated 4 out of 5 stars
Fun phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this phone! Has a speaker attachment which is great!
I would recommend this to a friendRated 4 out of 5 stars
Great and fast phone, lean style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, accesible Phineas with great camera bith dudes, lean style
I would recommend this to a friendRated 4 out of 5 stars
Good midrange phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my kid. Good phone for the price. Recommended.
I would recommend this to a friendRated 4 out of 5 stars
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great android phone. Will recommend to other family members.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item to buy. Loved it, pretty cool performance
I would recommend this to a friendRated 1 out of 5 stars
Good hardware, but loaded with bloatware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone comes with about 60 preinstalled apps that you can't remove, you basically don't even own your own phone. The non removable Google search bar listens to everything you say unless you specifically disable it's microphone permissions.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Muffinicus, sorry you are disappointed. If you can give me some example of those apps I can investigate. Most of our devices are near stock android and we mostly use google apps as default. -Erwin
- Cons mentioned:Charging
Rated 1 out of 5 stars
Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Text messaging got gradually slow as it started taking HALF A MINUTE to submit each message (@ 6-month mark). It's worse now: somtimes sends duplicate messages, sometimes refuses to send at all. As soon as the 1-year mark hit, charging the phone became a nightmare. Stopped showing that it's charging AND it's taking now 9 HOURS for a full charge! And it's getting worse every day. Contacted Motorola.. I am told I am ONE WEEK over my 1-year warranty! Should have stayed with Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Trv4Life,
I would feel the same way if I'm in the same situation. Regarding the text messaging, does it take time to send SMS message or MMS? There are instances that poor signal causes the SMS to be sent quickly. Regarding charging the phone, have you tried charging the phone with a different charger and see if it would charge? If it happens that resetting the device didn't work, we suggest sending it for repair to have it fixed. If it's no longer under warranty, there will be an Out-of-warranty fee to have it fixed.
-Jess
Rated 2 out of 5 stars
Not for Verizon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I checked with the salesman several times to confirm the phone would work for Verizon, he sort of brushed me off and assured me it would work. I then took it to Verizon to activate, which they informed me was impossible. When I returned to Verizon the same salesman tried to return it as an opened product meaning I wouldn't even get the full price back (it hadn't even been an hour). Thankfully a manager sorted it out and got me the correct model. The Verizon version I now have is wonderful, so if this is similar then I would recommend it if you are not a Verizon client.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ReviewCat, sorry to hear about the inconvenience. The Z Play unlock version will not work with
Verizon, you'll need the Z Play "Droid" which is the Verizon version for this model. Thanks -Erwin
Rated 1 out of 5 stars
Non-Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Phone wouldn't charge. Used feel squad protection for a new device. They didn't have a compatible one. Had to spend another $100 for a different device.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ItsMe,
That's rare. We usually do some troubleshooting steps before considering a repair. If resetting, tried using different chargers and still didn't work, I suggest sending it for a repair to have it fixed. Here's the link where you can submit a repair: https://motorola-global-portal.custhelp.com/app/mcp/service/
-Jess
- Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
Perfect mid-range phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had iPhones and several Samsung phones before this Z Play. I LOVE this phone. The pictures are not the greatest, so don't buy it thinking they are DSLR quality. But they are good. The battery is awesome, and the Moto mod charge pack works so well I can go 4 days with heavy internet browsing and FB use. The key pad is responsive and I have yet to fat finger ever. It is a bit heavy, but I like the weight because I know why it's there...battery. The mods are really cool. Not a lot of bloatware and no hanging up or freezing. It's a really great phone for the price, truly. Be prepared to buy a case online if you want a full case as there still are not many out there for it. The back is glass, similar to the older iPhone so you will want to protect it. It feels good in my small hand, which surprised me because it's a decent sized phone. Resolution while watching videos is beautiful. Please be aware: Some of these do not have updated OS, so you will be prompted to update. But they all come separately, including separate security patches. After downloading and installing updates, go back to 'check system updates' over and over until they are finished. Also, a few people have reported that the headphone jack doesn't work...but I think it is sensitive to dust. Mine seemed to be malfunctioning but after simply blowing the dust out it works perfectly. I think that if you have used a Samsung you will enjoy the transition to this phone as the interface is so similar. Enjoy, it's a great phone at this price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lovinmoto, we appreciate the wonderful review. Glad to know it works as expected. -Erwin
Rated 3 out of 5 stars
Good but not best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one from BB, I liked the model, but I found Huawei better in terms of price and specifications.
I would recommend this to a friendRated 3 out of 5 stars
Great features on this phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bone to pick. Good good recommend pic for new.!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera, Design
Rated 5 out of 5 stars
Battery life, Battery life, Battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unlocked phone and got it after reading reviews here and in other publications. The biggest selling point is its remarkable battery life. For the first time with any smartphone, I can go all day on a charge, and have plenty of battery life left without recharging, and I am a heavy user. The phone is well- built and attractive with glass front and back and with a metal frame. Of course, it also accepts the Moto Mods. I did not get the Incipio battery back from Best Buy when I bought the phone, but added it later from another vendor. With the back, I can easily go three full days of use without recharging. Once you have experienced that convenience, you will be hard-pressed to ever give it up. The 5.5 inch screen is gorgeous, and I am very satisfied with the camera. Some reviews seem more critical of the camera performance than I have experienced. In broad daylight, or well-lighted scenes, it is the equal of any smartphone camera I have used. No, it is not iPhone or Samsung Galaxy quality in low light, but I think it does quite adequately, and I am comparing it to any smartphone I have ever owned. Reception is crisp and clear, and I simply removed my AT&T nano SIM from my Galaxy s6 and popped it into this phone, which instantly registered on the network with not one second's delay. I am anxious to try some more of the Moto Mods, and really like this phone. Well built, beautiful, and highly recommended. Way to go Moto!
I would recommend this to a friend - Cons mentioned:Cracked screen
Rated 1 out of 5 stars
Horriable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I open the box the screen on the phone was cracked my daughter took it back to Best Buy for me they refused to do anything horrible
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Louise,
Sorry to know about the situation. Since it got damaged upon arrival, this case should be raised up to Bestbuy support directly.
~Daisy






