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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Moto Z3 Play's long battery life, impressive camera, affordable price, and the versatility of Moto mods. However, some customers are critical of its durability, lack of a headphone jack, and the absence of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 354 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Fabulous cellphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That phone takes great pictures and with an extra battery. It was one of my favorites cellphone. I can attach a speaker or the battery at back of the cellphone whenever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband switched from an iPhone SE to this and he absolutely loves it! It’s easy to use, the battery is long lasting, and very good looking. He also bought a few of the mods and they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several phones, I chose this. It hasn't disappointed. Simple to use, great battery and the battery pack is included, providing extra battery life. Great camera. Perfect choice

    I would recommend this to a friend
  • Pros mentioned:
    Moto mods

    Rated 5 out of 5 stars

    Love this phone as a back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone when it was on sale. Been eyeballing this phone for a while and the thing that I liked about this phone was the battery mod that came inside of the box. I use my main phone first & I love having this phone as a back up in case my main phone dies. The mods makes this phone so unique, the only thing I wish were more mods made by more companies. Don't get me wrong, there's the jbl speakers with Alexa, movie projector, photo print, and the new addition to a 5G mod, but I wish there was more to it. Regardless, great phone, don't expect high performance, it is rocking a SD 630 but the mod makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great low-mid range phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some might say I downgraded from a Z2 Force to this Z3 Play. Technically, yes it is a less powerful phone - However, I don't game or use power hungry apps. I use it mainly for communication, e-mail, e-commerce, some light social media, and car utilities like maps and music. For those apps, this Z3 Play is perfectly fine for my needs. The main reason for my upgrade is that my old Z2 Force Bluetooth was becoming unstable, and I also wanted to utilize Android 9. Additionally I got this 64gb version at a basically brand new open box price from Best Buy - Saving over a hundred dollars! I'm very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Moto mods

    Rated 4 out of 5 stars

    Good option for an unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has always made good phones, and if you are looking for a well performing phone outside of monthly payments or samsung/apple, then Motorola is a good dependable brand to go with. This phone performs very well, it's fast, apps run flawlessly, and the moto mods are a great addition. Android runs smoothly and is scheduled to be upgraded to the latest version. I docked one star because of the "sleeping" notification settings can be a little confusing, but not a real headache.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mikef, thanks for your feedback. We are so glad that you enjoy using the phone. For better experience, can you tell us more about this "sleeping" notification? We want to take a look at it and see if there is anything that we can do for a fix. Please send us the specifics to [email protected]. -Jhei MotorolaMobility

  • Rated 5 out of 5 stars

    Good cell phone for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a land line all of my life. I am in my 60's and made the switch on Feb. 2019 to a cell phone. It was a good switch. I dropped the land line, but was able to keep my phone number. ( one of the things I wanted to do ) I am still learning how all the apps work. That has been challenging and fun, especially when I figure out something or discover something for myself. If I have trouble I take the phone back to where I bought it( Best Buy) and they have been able to help me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Nice mods, pretty good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good mods for this phone, including my favorite the extra battery pack which is very useful in travelling. Pretty good camera (2 cameras for 360-degree pan shot).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for the mods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unlocked phone since I lost my Verizon Moto Z2 Force. This worked perfectly with my Verizon sim card. No problems with any of my Moto mods. Like the fingerprint sensor on the side (buy a case or bumper case cuz I always set off the fingerprint sensor handling my phone without it). The new one navigation on screen virtual button is much better than the previous physical button. I have been wanting to buy a battery mod and so glad it was included with the phone. Phone can last 2 days with battery mod and moderate use. May not have next gen specs but handles all 50+ apps I have installed. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    zzzz

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likely my last MOTO. Love the phone, but not MOTO. Updates and security patches non-existent or late. Love MOTO Mod battery pack. I don't have to worry about charging. I have not tried many of the other mods, but the concept has weaknesses in not knowing if the next phone will support the mods. I said no, that I wouldn't recommend, but that isn't entirely true. I would discuss pros and cons with any friend considering buying. Put me more or less neutral on recommendation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Slim, light weight, great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my previous Samsung S5. The camera is super.. Looks like 3D pictures. Easy to use. Have great back-up for my questions with the service at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    excellent lower price phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phone was axon 7 that lasted 2.5 years. Got it wet internally after I had changed battery end of that. I couldn't see myself spending $750 + on an apple or samsung etc. but, I wanted a larger screen with amolid or comprable screen. I run my phone hard during the spring and summer months so battery is important. The z3 play comes with a 2200 mAh mod with 3000 mAh internally. Nice screen, as fast as sd 820, larger 6 inch screen, nice pictures ( doesn't have stabil video ) a $350 price tag. I'm done with higher priced phones. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Best Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android phone I ever had. The screen is amazing and camara is good enough for pictures. The only bad thing about the phone is no headphone Jack

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Moto mods

    Rated 4 out of 5 stars

    Love the battery mod!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sim card!! :( Other than that, I'm loving it! Having the mod is like having another attached batteries, cool idea. Nice camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Moto mods

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the great features and possible add ons, you can’t lose. This phone has a great camera and comes with the battery mod. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fragile! Smashed screen in 2 1/2 weeks. Works great, love the extra motomod battery! This phone is way smarter than me...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone and camera.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and batteries last a long time. It has a great camera that takes fantastic clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel in your hands, nice display, takes great pics! And it flies, love the fingerprint access also. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone now that it broke and it's been almost 2 years I'm still trying to replace if I still use it even though it's cracked with it's accessories. I love the projector that you can attach to it and my game controller pad. this will not run fortnite if you're thinking of getting it for fortnite but it runs a lot of great emulators I play Mario Nintendo 64 even PlayStation 2

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    I would reccommend this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is bright and it comes with a MOD sttachment that a locks on to the back of the phones slim design. Its fun to navigate around using Google. The only thing Id complain about is the fact the keyboard is imprecise,. But I suppose I could download another one from Google Play. Oh well, t there you have it, my review. Get the phone if you're on the fence.

    I would recommend this to a friend