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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 964 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size,display, battery life is awesome. I'm first time user to Motorola and I feel it's no less than Samsung.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Prem, We are so happy to hear you had a positive experience using our new Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
      -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone with Great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been now 2 years and phone is working absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    If your on the fence, buy this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone's battery is great, I have to charge every 3 days, the cameras are crisp and clear. It also is very responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good phone, nice screen size,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, nice screen size, easy to use, a little heavy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is doing great so far.. very reliable great battery.. very good phone.. and a great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    HK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid nice phone with long battery life. Good camera with lots of options to take pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, MrHandy. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other Moto One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola One Ace 5g is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I was looking for in a phone at a fraction of the price my carrier would charge. It's got a great battery life and is even water resistant. It can be used on a variety of networks and it even looks like this will get an upgrade to Android 11 soon. The salesperson activated it in a jiffy, and I set up everything else at home. It's a valuable bargain for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok if all you need is the basics and on a budget. Nice size to it. Good battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi King, we're glad you took the time to reach out and share this experience with us. We're happy you were satisfied with the device, especially the battery. We're here to help you if you have any concerns regarding your Motorola device, just let us know. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    NICE PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good size good camera excellent battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend too much time reading reviews and not writing them. I am 31 years old with three kids, if you need a phone with great battery life that does everything you need it to don't hesitate. I use it in Verizon battery life is the best part this phone is charged every other day with moderate to heavy use. Pixel 4a wouldn't last one day.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Poplasdm, Thanks so much for this positive rating! Glad that you are satisfied with this phone. Your recommendation is highly appreciated! If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess MotorolaMobility

  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Moro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good phone for the price you pay. quite fast, but if it were 8 gb of ram it would be much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Open Box is a Disappointment & Time Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fine for the money and I am pleased with the purchase. Online Issues -- I ordered a supposed excellent condition open box phone that was delivered with missing parts and scratches. I tried to get a reduced price for the appropriate Satisfactory condition but they would only accept a return. I ordered the replacement Open Box excellent condition phone that was delivered with a missing part and an incorrect charger. I replaced it with a brand new one that I'm happy with. My recommendation is visit the store to review Open Box items and never buy an Open Box online which for me was a big waste of time and disappointment.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HeyThere, Thank you for purchasing this phone and we appreciate your feedback. We’re so sorry that your experience did not match your expectations. If you have questions or concern, you may send us an email at supportforums@motorola.com. We'll be there to help -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Android phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phone not as good as iPhone. The screens tend to break too easily.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Curtis, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device. As long as you don't accidentally drop the phone, the screen of the device is incomparable. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Battery last as advertised, is fast and takes great pictures and… it’s 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Right specs and priced right for my Galaxy S8 replacement. Great battery life to boot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone my husband love it. We buy it in 2021 still like new

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas. He says it’s super fast, great picture, and he already loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Cass. We are happy to hear that your Dad is satisfied with his new Moto One 5G Ace 2021 phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay! But if you want more technology go for an IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    It great phone get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fast and take great pictures and just another great moto

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for the price. Works well, very fast. Liked it so much ended up buying 2

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AK295,

      Your feedback is important to us and we're happy that you like your new phone. In case you have questions, please email us at supportforums@motorola.com and we'll be there to assist you. - Frank MotorolaMobility