Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Motorola one 5g ace
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around midgrade phone. I had to issues with it.
I would recommend this to a friend- Pros mentioned:Battery life, Camera
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth operating, great quality pictures, sounds good and Battey life is phenomenal.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, VickyD. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G ACE community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Battery life, Price
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery! Decent phone for the price. Battery lasts for 2 days. Best buy even matched T mobiles price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jimbo, Thank you for the wonderful review and for taking the time to share your feedback with Motorola. If you're interested, you may want to check our community of Motorola One 5G Ace owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Camera
Great overall phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked this phone. Exceeded my expectations. Photos and video is fine. Reception, processing speed, screen resolution are all good. Up to 1TB SD slot - excellent! Not for small hands. took one star off for lack of Wi-Fi calling and somewhat slow Wi-Fi speeds, especially on 5 GHz band. Really like Motorola interface.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PenfieldGuy, Thanks for this positive review! You'll be enjoying this phone as it offers great specifications. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess
- Pros mentioned:Battery life
Mid Range Budget Phone at a Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone only because my previous phone got cracked to the point of being unusable, so I got a replacement one. I didn't need a high performance phone, just needed something functional and good enough to run. What I'm really liking is the massive battery life, so I'm hoping to have a good battery life for quite a long time. Problems with the phone is that it does feel somewhat cheap and hollow, but other than that, happy about it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mike, Thanks for the great rating! We're glad that you appreciate this phone. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess
- Pros mentioned:Battery life, Camera
Moto 5G Ace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Phone with 5g support along with camera and excellent battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Moto, We're happy to hear that you're having fun with the device. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Camera
Good product...if you want Google to run your life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but many things are not as intuitive as they were on my Samsung Galaxy. I do like the camera and that is something I am fairly picky about. I do not like the fact that everything on this phone is connected to Google. Over all, reasonably priced for what you get.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to know that you've been enjoying our phone so far, OldHousewife. You can get in touch with other Motorola phone user by joining our community at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:5g, Price
Best phone under 300
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mobile at very good price. 5G at this price works good too.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tekk, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto One 5G Ace smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Price
Moto one 5g ace
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get how peeos can talk about drop calls and not getting a signal i do believe it has nothing to do with the phone but your service provider blame them not the phone i find this phone to be a good edition to moto family for the price and what it does i give it 4 stars nuff said
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kama, This is unexpected for our Moto One 5G Ace phone and our apologies that you're having this signal issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
- Pros mentioned:Fast
Old Guy New Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a 94 year old guy that upgraded from a from a previous MOTO phone and find that there are several differences in the phone programming that increase the speed and convenience. As in all new programs it takes time to learn all the new features and that where I am now.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you choosing our Motorola One 5G Ace, HPENVY. Let us know if there's anything else we can do to help or you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Good phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Clean phone. Wish I would have bought it sooner.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tank, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle
- Pros mentioned:Camera
S'good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the phone for a couple weeks and am happy with it in nearly all respects except the screen is hard to see when out in the sun. It's fast, the camera takes extra decent pictures, call quality is acceptable. I'm a moto fan though so partially biased.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ptreeanne, Thank you for being a loyal customer and we appreciate the time sharing your feedback with us, we'll be sure to forward your thoughts to the appropriate team. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Affordable 5G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these phones as an upgrade for my parents. I liked the phones well enough that I got one for myself. I'm really enjoying the 5G signal, and I'm so happy I saved money on this phone versus a flagship phone. The phone came with Android 10 loaded on the phone. I recently read that Motorola will be skipping Android 11, and upgrading this phone to Android 12 in the next few months.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SteveT, We do appreciate your support and love for our Moto One 5G Ace. Thank you for patronizing our product and for taking the time to share your positive feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Battery life
5G Ace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone does everything I need to run my life. I do not use as my computer. The graphics are very good. Battery life lasts past 3 days. Is heavy. Have trouble changing windows as there are no arrows, everything is swipe. Does not save previous page to go back to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Netgear,
Thanks for sharing your feedback and we're sorry to hear that you're having trouble in navigating the phone, kindly go to Settings > System > Gestures and select the three-button navigation to go back to the standard navigation mode. As for your other concerns, please email us at supportforums@motorola.com and we'll be there to further assist you. - Frank
Good phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart phone. I went with a name I trusted, and I haven't had a problem with it yet.
I would recommend this to a friendLove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the phone. Great quality. Picture quality is good but could be better.
I would recommend this to a friend- Pros mentioned:Camera
Great phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this phone so far. It seems to be really sturdy and has a good camera and screen. The Motorola android set up is a nice one in my opinion. My only complaint is that is bigger and heavier than I would like but larger is the trend now and I can live with it for what I am getting from it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Your support and trust in us are much appreciated, KarlG and we appreciate this wonderful rating! Please let us know about your future experiences by visiting our online community for Motorola One 5G Ace owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Moto Ace
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I have ever had. Very responsive and has more storage than I will ever use.
I would recommend this to a friend- Pros mentioned:Camera, Fast
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster and easier to operate. Best camera ever and reliable
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gorgeous, Thank you for patronizing our product and for being a loyal customer. We appreciate you taking the time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Battery life, Camera
Moto phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have troubles with phone loading some apps and has bad connection cuts in and out. Have to use speaker phone to be able to hear to make calls. Camera seems to work fine and battery lasts long time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jc973, Sorry to hear that these are happening on your phone. We stand by our phones and we understand that this should not behave like this. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch