Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Echo on the receiving end.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use the phone, the other person hears an echo of themselves.if you use Bluetooth or speaker the issue resolves... sometimes. It's a problem with the phone and geek squad is not very helpful because it's a "manufacture" issue. Everything else about the phone is great though.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Katt, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Battery life
Love the phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot just put the old sim in- you do need to visit a service provider store and have them fix it, but. The phone is awesome. Love it. The battery lasts over 2 days so far without having to cjarge.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing us, Ribbit. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
Motorola One 5G Ace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for an practical phone. Options of payments with no interest when you spend 299 or more for 12 months.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi jmeza77, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. If you're interested you may join our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Battery life
Motorola One 5G Ace 2021 (Unlocked) 128GB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of use, since I have used Motorola phones for a while now. I like the unlocked version for ease of use with multiple carriers. The battery life is definitely better than my last phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to know that you've been enjoying our phone so far. Please visit our official forum via https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
An affordable phone with a lot of features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the B day gift for my sister. it has enough storage space to keep all the good memories. She likes it very much!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate all the feedback! If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
Decent for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. I got it on sale for $210 for my dad. He finds its too big, but it works
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kaeya, we are happy to know that you considered our products as a gift to your dad, it may look big but rest assured this will serve its purpose, with the features of the device itself. I'm sure your dad will definitely learn how to love this. He can check and follow us at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We'll be more than happy to assist him. -Ythan
- Pros mentioned:Camera
Motorola is a good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the motorola, takes good pictures, easy to use and sleek. Volume seems lower than I prefer.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MMMED, We're so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Small Price-Great Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful phone for such a reasonable price. Has every feature I need and hasn't given me a single problem. Since I replaced an older Motorola with this one, I didn't expect any. They make great phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this positive review, Thor3016. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
New phones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these phones . One for myself and the other for hubby . There's a lot to this phone , that I still don't know how to do . But all & all it's a good phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ourfamilyprojector, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Nice beginner phone for teen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone that is not too expensive. Bought this for my teen and he seems to enjoy this phone since he can't put it down.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us and for giving us a positive rating, Bennylab. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
My phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola is a great phone for the price point, with everything I need and want. Along with options to do more I I chose to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Greatbuy, glad that you like it and are enjoying the phone, If you would like to join the online community, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
Motogood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good phone for a fair price. The ear piece is not great.. if its away from your ear the least bit you cannot hear.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the good words about the Motorola One 5G Ace, Mike. As we stand behind our products, we would love to help get this checked. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. We're always there to help. - Mike
- Pros mentioned:Camera
great economy phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is working well. love the upgrades and camera. more productive. only glitch is occasional speaker malfunction. but it is temp
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Mreis. We are so happy to hear that the phone works for you. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Battery life
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Motorola I've had with no problems after a month of having it. It's battery life and storage space is impressive.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BestSam, Thanks for rating us 5 star! The phone has all you need for a phone. If you're interested, we'd like to hear your story and share it with other One ace users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there. -Jess
- Pros mentioned:Price
Excellent phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the money this is a great phone. Has everything i wanted in a phone costing hundreds of dollars than a comparable item. I really love it and would highly recommend it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing and recommending this phone, ILPNewtown. Glad to see that everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Bang for the buck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price. At approximately $230 on sale, you'd be hard pressed to find a better phone. Even though the software is two generations removed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Geno, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Price
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a pixel 6 and ended up with this. Paired with mint mobile I am happy. I have had a lot of moto phones over time and this one is bombproof like all the others. Price is good too.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for this positive review, QuattroAudi. We're happy that you're satisfied with your purchase and phone's price. If in case you need help, kindly visit our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Battery life
Phone :good shopping experience could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 5g phone was going to buy Pixel 6. After going over options and deciding was told " None in stock", but have the pixel 6 pro (for a couple of hundred more) Ended up going with a cheaper unlocked phone, this one. Could have saved time as well as money with better information from staff. The phone is fine seems quick with good battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nonickname, Thank you for choosing us. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you have any concerns, you can reach out to our official community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Battery life
Great phone, not too pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of different cell phones but have prefered Motorola phones for years. I like them because they don't have a lot of bloatware and are great to use. Battery lasts 2 or 3 days.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for patronizing our product and for being loyal customer, OldladyDuncan. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
Nice phone for decent price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very capable 5g phone for its price ( sale price), with very good display resolution and brightness, fast processor. Best money for value at the moment.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dima, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza