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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 964 reviews
  • Pros mentioned:
    5g

    Rated 4 out of 5 stars

    5G Addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ace is a replacement for my Motorola G7 with the addition of 5G. Would Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good phone in this range and it too with 5G network and battery life is also goos

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    New Mototorola One 5G ACE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations the viewing screen is bigger and so much clearer than my previous version. I'm very happy. Camera is a big upgrade too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, 2ThumbsUPSamsungSoundbar. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    5g

    Rated 5 out of 5 stars

    Moto One 5G Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded Moto phones. These phones are awesome for the money. Lots of memory along with 5G.! win win. Get a carrier with free 5G plan and save more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Moto 5g phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone for the price Great picture taking device Love the night vision mode for night pics

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HAVE HAD THIS PHONE FOR ABOUT 1 WEEK NOW & AM AMAZED how much technology has traveled since my last phone purchase. The battery is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola One 5G Ace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality, durable cell phone at an excellent price. Easy to use, customer friendly. Camera and storage is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    5g

    Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely can not go wrong with a motorola phone and this one is extra nice. works on 5g, long battery life and best of all my wife loves it, happy wife.....

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 5G Motorola Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5G Ace phone by Motorola was everything that I expected. It is fast and has plenty of storage. Thanks also to my Best Buy salesman.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Naples1. We are happy to hear that you're satisfied with his new Moto One 5G Ace phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone the battery last 2 days and it got a lot cool features wish it had a owners manuel but I had to learn everything and google a few things great price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far am satisfied with the speed and performance of the phone.. have not used the camera extensively as yet so cannot comment on the camera..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sanjib,

      Thanks for sharing your feedback with us and we're so glad to hear that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a cell phone as a tool not a toy. Doesn't have all the bells and whistles of other Android phones, but i don't need them and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One 5G Ace 2021 is blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver is exactly what is says - it has blazing speeds on 5G and has plenty of built in memory at 6 GB RAM and 128 GB storage - comes with a super fast Snapdragon 750 5G processor Screen display is OK for its price range but compared to other models in the same range like the Nord 10 the camera and the screen rez both could have been better. This unlocked version works with GSM networks like TMO and other non contract networks - Motorola has come up with tough competition for the Chinese brands ..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SFACT, Wow! This is such awesome feedback! Thanks for purchasing our product and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Much better than the Samsung Galaxy I had that costed 700 dollars years ago. More space and very good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moto, We are pleased to have you as a part of the Motorola family. Glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Loving it. Camera is great, among many other great features!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Moto 5g ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast works great a little trouble finding right case for phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item. The phone is working cool and the camera is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Ace one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fair price. The overall feel of the phone including the camera is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comments from a new user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the smart phone world having had a simple flip phone for the last 20+ years. This phone is loaded with features and, at least to me, it seems to be on par with the bigger brands, Apple and Samsung, at a fraction of the cost. I just moved my sim card from my old phone to this one and followed the easy screen prompts. In my inexperienced opinion, I think the Motorola One 5G Ace would be a great phone for parents to give to their kids. It has all the bells and whistles and it won't break the piggy bank. It comes with a charger too!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Seriousphotog72, We are pleased to have you as a part of the Motorola family. Glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Moto phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. The finger unlock sensor is the best I've ever had. Only downside to me is that it is a heavy phone.

    I would recommend this to a friend