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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 964 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Pictures

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is great. Easy to use. So far no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life love the shake light does everything else ok

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    The phone with the camera you expect from Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, heavy, and loaded with Google apps, but the camera is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great mid budget phone. I got it in the Black Friday sale and I think at this point it is the best value for money phone. Decent RAM and storage, which is also expandable with SD cards. Screen is average. My grudge would be with below par camera and Android 10 OS while we have Android out in market for a few quarters now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great mid-tier 5g phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't been the performance for the price ($299 on sale)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive and has all the functions and capabili

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Most importantly I didn't have to spend too much on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. My 13 yo loves it. Does everything the more expensive phones do. Battery life is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Moto ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, good display and good speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems With This Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no one that tell me anything bad about this product and be RIGHT about it. The volume can be controlled if you just LEARN YOUR PHONE. As far as the other points to this phone: the features beat out the price point. This was purchased as a Mother's Day gift and it is one of the best midgrade phones out there. 5000ma battery, headphone jack, SD card option AND 5G? This is the best Motorola in its class. It's only on 4G LTE now because of the plan, but it works fine and fast! Tha KS Motorola!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Would highly recommend. Long battery life. I am older and not tech savy but this phone works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice and great for its price!!!:)!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola device does it all you need and more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely on par with some more expensive phones. It does everything I can throw at it with ease.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kl9103, Thanks for this positive review. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola One 5G ACE is a great Android cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola One 5G ACE is a great cellphone. I highly recommend you if you want an affordable Android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I was having trouble with my prepaid service carrier accepting the IMEI number as an unlocked phone. So I brought it back and the gentleman who sold me the phone worked with my carrier to get the phone up and working with my service for free. So appreciative!! Great Customer Service!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent price & quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. Switched from being a Samsung user for years because they seem to be charge more for less. This phone is budget friendly & good quality all the way around. Only complaint is it isn't water proof like how most high end phones are nowadays for underwater photo/ video, but how often does one really use that?

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value out there. Phone has decent camera for the price. Has 5g capabilty.

    I would recommend this to a friend
  • Pros mentioned:
    5g

    Rated 5 out of 5 stars

    Motorola One 5G Ace 2021 (unlocked)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to replace my 3G!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    moto 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways get my phone here been good for me. Price and ease of purchase is my go to shopping style

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your support and love for our Moto One 5G Ace phone, Marco. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a perfect phone far. No issues. Great battery life and reasonably fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Motorola would like to thank an awesome customer like you for your amazing support, Mhirep. This phone has all you need for the price and great specifications. If you would like, you could join your fellow users on our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great value for this price range.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the Money this is a great phone - it has a Headphone jack, MicroSD, NFC, great CPU, and fantastic battery life. the only thing it lacks is 6GB of ram is not quite enough for power use... but you can kill apps and then you should have no problem running one app at a time. OS uses about 4GB. the only other thing this phone does not have is Wireless charging. personally, I am not a fan of this but you might be... It should be getting Andriod 11 soonish...

    I would recommend this to a friend