Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of this phone, meets all my needs. Affordable, plays games great, large screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MetsuTDK, We appreciate all the feedback! If you would like, you could join your fellow users on our official Motorola One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
No complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe not the best or most expensive but works great and is dependable fits our needs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this positive review, Stillwaiting. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Grateful for the value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent phone for the price it got everything you need except for it is a 1080p IPS display which is something I don't like but other than that everything else is pretty top notch so I will be replacing this with a Galaxy S22 plus. Because I had to get this to replace my Galaxy S10 Plus which died because of a bad CPU two years in. And I had this phone for a good 2 weeks now.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate this wonderful rating, Gamer. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
Great Value Phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for its price point, working well with no problems so far.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Reddy, We are so happy to hear you had a positive experience using our new Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:5g
What's not to love?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, fast processor , 5g and excellent camera. what's not to love?
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Scott, We're truly glad to hear your positive feedback and that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Battery life
Great Battery Power!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone by far! Great battery power and the silver color is just amazing and sleek.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you choosing the Motorola phone, Lynn If you have time, you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Camera
great phone for anyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast, loads of memory and takes great pics. this is my 4th motorola and I'll keep buying.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motorolafan, Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Price
great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice phone with good price and outstanding quality overall.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for giving us a positive rating ChunyuanC, we're happy to know that you had a
smooth transaction with BestBuy. To know more about the features and specifications of
your phone please follow us at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We'll be there to help you. -Ythan
- Pros mentioned:Price
Tattletale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent rating is related about price/quality device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MilanS, we're thankful for this positive rating of yours. Thank you for choosing Motorola!
To be up to date with our devices, please follow our official community page:
https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
We'll be there to help. -Ythan
- Pros mentioned:Fast
Very good for the money!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As fast as my 2 year old Sony flagship phone that I paid $1000.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BestBuyBuyer, We are so happy to hear you had a positive experience using our new Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Fast
Moto 5G unlocked phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I have ever owned! Fast, light, plenty of memory and a killer feature set.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! This is such awesome feedback, MikeC. Thanks for purchasing our product and we're glad that you're satisfied with the phone's features. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
save your cash on protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed a cheap phone fast because my kid destroyed his phone covered by the protection plan that useless. soonest available appointment 2 days out 40 miles away. I've got 50 bb stores between here and there.. the phone? surprised it rivals a top name brand for 1k more
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Ibcenu. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
- Pros mentioned:Camera
Moto 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent overall phone. Great voice quality and very good camera
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Raggtopp, We're so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Mediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it really sucks Motorola doesn't support Android upgrade from 10 to 11 or 12 on this phone. overall its an ok phone. lots of storage and speed. camera is mediocre. I probably wont buy another Motorola though.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MacD, Thank you for the review and for taking the time to share your feedback. Moto One 5G Ace phone is expected to receive Android 12, pending partner approval, if that's required. For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. -Mitch
- Pros mentioned:Fast
Recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this phone had been great and fast. I had my doubts but it has surprised me.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're so glad that you liked our product and service! Thank you for supporting us! If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Fast
Perfectly fine phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. No complaints. Fast enough. Sharp enough. Calls sound fine. Would by again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .hi SkyeBaklava, We are thrilled to have you as part of the Motorola family! To be up to date with our Motorola One 5G Ace, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Way To Go Moto!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing phone for the money. For those who need all the benefits of a high end phone without the high price tag, this is your phone. My wife has the new galaxy 21 and this is a close match at half the money. The galaxy has slightly better pictures and a tiny bit of speed, but no where near an extra $400 worth. Way to go Moto!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Motorola would like to thank awesome customers like you for your amazing support, Sparky! You are the reason Motorola does what we do. It means the world to us and to our entire team! If you're interested, check our Motorola One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Thanks again for your support. - Mike
- Pros mentioned:Price
My view
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable good battery life watching videos big screen little heavy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, Joseph. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G ACE users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Price
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Great price. Best buy had a better option than Verizon.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Grandma. Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed our product. If you want to share your story with other Moto one 5G ACE users, you may visit our official community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
- Pros mentioned:Price
Get one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real surprise for the price. Love it. Better than most top tier phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for this positive review, Irekunso. We're happy that you're satisfied with your purchase and the phone's price. If in case you need help, kindly visit our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch