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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 964 reviews
  • Rated 4 out of 5 stars

    Moto one ace 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Just like every other android. Havent seen how good or bad camera is. Had the stylus but had to return as this was the only unocked phone moto has with NFC feature which is a huge convenience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make Sure 5G Works!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked ok in 4G only. 5G never worked. It's my fault I didn't do anything before it was too late for return.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto fo life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone under 500 period. I love moto phones, and this one does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Probably the best phone I've ever owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great camera. Worth the price, without a doubt. Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Matt. We're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with the Moto One Ace community:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone the screen is a great size and is to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great review, Menily. We're glad to see you love your phone and you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Don't cont Motorola out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I slept on Motorola but they have awesome features and a fantastic camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola One 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! Love love love it!! I have to put the 5g SIM card in yet and go to 5g plan which is only ten dollars more but on 4g I am estatic! It has 128 g memory which I absolutely love...I have to see if my sd card fits as it states to use micro, not sure if mine is but I hope. Also it charges take fast! Thank you Best Buy for the great deal!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Motorola loyal customer. This is my fourth Moto phone over the years. All the phones were very easy to use. It will be nice if the battery life could be longer, and the screen could be easier to see under the bright sunny days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Best, Thank you for patronizing our product and for being a loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent mid range choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent medium range phone. Decent specs, excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5G ace 2021 is easy to use. charge up quickly and hold the charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    flagship speed, low quality camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast chipset 6gigs ram! flagship speed, speaker is loud, camera sucks especially indoors. very nice screen. android 10? my previous 2020 phone already got the 11 upgrade!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LZman, Thank you for purchasing our product and sharing your feedback. We're sorry to hear you're not happy with the phone's camera. If you need help with your phone, write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Getting the most for your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and had no problem getting set up on this cell phone. It was easy to readjust from my old cell phone. I like all of the updated features as well as the emojis. The battery life is very good. The charger seems to be a little too big for the socket as it sticks somewhat when I pull it out. For the amount paid and ease of use, I believe I made a good choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Precious. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using it for 3days now, and I haven't had to charge it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, value added, fast, multi app, 6gb memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Wont be sorry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect storage. Elongated screen. Better camera. This is one of the best Motorolas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid range phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, no major complaints or issues. It is a bit annoying that it always opts for 5G even if the signal is not the greatest. That could also be due to being on Google Fi. In any case highly recommend due to lack of bloatware and easy handling.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well so far. Good value. Easy to use and works well with 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Why would you pay three times the price?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything the high dollar phones do and the battery lasts for days.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. I highly doubt you'll be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Get this Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, easy to use, and affordable. bought 2 for my girlfriend!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mannymixx01, Thanks for purchasing this phone and we appreciate you taking your time to give us feedback. We're glad that you chose it for your girlfriend. If you would like, you could join your fellow Moto One 5G Ace users in our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility