Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera
Motorola G 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, battery and memory...................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jack, Thanks for this positive review! Indeed it has good specificatins. You'll be enjoying this phone as it offers other great specifications. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess
Best midrange android phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. This model has a good amount of storage while having an SD card slot, headphone jack, and the build quality is great. The lack of software updates isn't great, but the device runs smooth for everyday tasks and doesn't have any bloatware. Good midrange phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so happy to hear you had a positive experience using our phone, FlickeringAsh. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Frog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good phone, but I haven't had it long enough to really know much yet. Our internet connection is really bad here so it's hard for me to judge apps or games on the phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Frog. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
A shake and a twist
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my phone, especially the way I can turn on the camera with a quick twist of the wrist and turn on the flashlight with two quick shakes. It used to have a real problem with volume but an update fixed that just before i was ready to return it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your positive feedback, DarrellW. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Latest and Greatest with obsolete software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone at a great price, too bad it still has android 10 just like the phone I bought last year and when it gets updated to 11 My wife will stop complaining about it, just like I did last year.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Donny, we appreciate the feedback. I understand it's hard to wait but no worries, the Motorola One 5G Ace is expected to receive Android 11. Let us know if there's anything else we can do to help or you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Fast
Moto ace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice budget motorola phone, fast, plenty of memory
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your purchase, Jdmeddy. Glad that everything works for you. If you would like to join the Motorola One 5G Ace Online Community, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Nice phone for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice phone for the price and if you are a Google fan, it is loaded with Google bloatware. I am an Apple guy so obviously it was not my choice but I purchased it as a gift for someone and she loves it. It has a big bright screen and is fast so its worth the discount price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi livinthedream,
This is an excellent choice for a gift and we're glad to hear that the person you have given it likes the new device. If you're available, you can share your story with our One 5g Ace community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you from there. - Frank
Very reasonable and cabable android phone...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast processor, upgraded to android 11, with a future promise from Motorola for android 12. Very friendly Motorola apps and helpful instructions online. Would definitely look to a Motorola cell phone again. Another bonus uses 5g network.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rick, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle
Average budget device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone a bit large in size came with all accessories including charger! software does seem to be a bit dated and behind most other phones. If your in a pinch i would say this is a decent phone to buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SMOOTH, Glad that you love it and exceeded your expectation. If you have time, you can visit our Motorola One 5G Ace online community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Good, but not best, need long time charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall performance is good, but tap experience is not that good, need double tap to open an app, and screen too sensitive that cause flipping to next page,charge long time to full
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Chen. Glad that you gave us 4 stars and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Needs covered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone unlocked to eliminate a lot of bloatware. This does everything I need without any issues. It comes in a good size with a good display of everything. Since it isnt the latest version there are several updates but I'd rather have them than not.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jordanian. Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Great affordable 5G phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone. It's not over-priced. It has 5G. It has a larger easier to use keypad than my previous phone, It is slightly larger than most, which makes it easier to see. It has a great battery life--I don't have to carry my charger with me. It takes clear great photos.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThriftyQualityShopper, We appreciate you taking your time to give us very positive feedback and we're glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
replacement for an older Moto phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Moto phone was not 4g compatible so time to get a replacement. I went with this one because it is 5g compatible. Maybe I can get a few more years out of it. Nice phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing Motorola and a great choice if you're looking to upgrade, JYNWFTX. You can get in touch with other Motorola One 5G Ace users by joining our community at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
4 Stars
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, basically flawless except for the new swipe to home feature instead of tapping home like on others, you can't go forward so accidentally going back is annoying
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Josh
Thanks for sharing your feedback with us and sorry to hear that some features may not be convenient for you. You can still go back to the standard navigation pane by going to Settings > System > Gestures and selecting the 3-button navigation. If you have any other concerns, please let us know at supportforums@motorola.com and we'll be happy to assist you. - Frank
Loving the 5G response
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the plus side: - Loving the 5G response. - Can fit more app/icons on each screen. Only negative: The length of phone is a bit large. I have to be careful to place phone in pants pockets which are deep otherwise when seated there is a possibility of slipping out of short pocket.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Muchkneaded, Thanks for the great rating! If in case you need help, kindly visit our Motorola One 5G Ace online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for just two days, and so far its working well. The screen is a little large, and the phone feels heavy. For a $299 price I think it has great specs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you leaving our phone a review, EJojo. If you're interested, check our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Open Box - READ descriptions and question them!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased "open Box" only because it said All items contained. It did NOT come with a charger, charger cord, Sim removal key or anything else. Thank goodness I
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Bmxermom. Based on the seller webpage, its shows that Charger, USB Type-C cable, and SIM Tool are included in the package. We suggest contacting the seller to give them feedback and for further assistance. Should there be any inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Slow and got it cracked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was too slow. The screen is too small and weak, especially the display
No, I would not recommend this to a friendLove New Motorola 5g Ace!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unlocked 5g phone with all its bells/whistles. Does everything I need it to do + more and still learning more each day. It's user friendly and even makes suggestions for me. Bought silver color -- my color of choice. No issues thus far.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the great review, FLTracfoneUser. We're glad to see you love your phone and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Easy to use - clear screen!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having 2 LG phones fail within 2 years of purchase, decided to try a Motorola. The large screen makes images easier to see and the operating system is straight forward.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Thor, Thanks for the great rating! We're glad that you appreciate this phone. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess