Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Hefty but good 5G smartphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget smartphone. Pretty quick and 5G capable. On the hefty side though. Great battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your positive feedback, Truckguy. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Great phone with lousy support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works great and i havent had any issues in over a year. The one thing that bothers me the most about this phone is the lack of updates. Like i said i have had this phone since release and havent gotten a single OS update.I paid $400.00 for the phone. Support for this phone ends 11/2023 , so i think $300.00 is a little much for a phone that doesn't get OS updates.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Charlie, Thank you for the review and for taking the time to share your feedback. Moto One 5G Ace phone is expected to receive Android 12, pending partner approval, if that's required. For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Motorola Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. It was not a good device screen was very spotty
No, I would not recommend this to a friendNice but breakable lol
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but breaks really easy if you drop it from a short distance besides that no problems
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tanglefoot,
Thanks for sharing your feedback and we appreciate that you have one of our products. In case you need help, please do not hesitate to reach out at supportforums@motorola.com and we'll be there to help. - Frank
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Unfortunately i need to return it because i got better deal for another model
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Michael, we're sorry to hear that you need to return the device for another model. We're happy that you choose Motorola. If you have any concerns feel free to reach out to us, we're just here to assist you. -Ythan
5g
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall nice phone but had trouble 5g did not connect when my wife's 5g phone did connect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GaryR, Thank you for purchasing our phone and for sharing your feedback. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Brightness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget phone ...lack of stereo speakers ..is a little bit dark.. have to use it 92% brightness to see better.. anything....
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elgallo1, Thanks for the great rating! We're glad that you appreciate this phone. Your feedback is important to us. We'll share this with our team. If you're interested, we'd like to hear your story here on this One 5G Ace 2021 community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you. -Jess
Updated phone with useful updates
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smash my old phone on vacation so I bought a new one the upgraded model I like all the changes I've seen so far it's a comfortable phone the camera works awesome and it has some pretty cool new features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the review, Murph. We hope your experience was awesome. You can visit our official Motorola One 5G Ace community page to share your thoughts and feedback: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
hello moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this phone a little over a month, but so far it is great. I received excellent service when I purchases the phone. It is easy to use and the picture is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, MsLiz. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Solid Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone so far (only had it about a month), my only complaint is that I wish it was a bit smaller & lighter
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Elizabeth. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phone is great. I have owned 3 Motorola phones and I like them. I am still getting used to it, but as time goes on its a lot like the other phones. Very easy to navigate
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for patronizing our product, Tekkwise. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got few weeks ago and very happy so far.camera is not great in the dark but for the phone cost it is good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Motorola would really like to thank you for your tremendous support, Notatechguy. If in case you need assistance, kindly visit our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget phone for the price. No issues, so far so good!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our product, MIB1984. We're delighted to hear that you're happy with the phone you have purchased. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid phone by Motorola. You get a lot of bang for your buck with this one. Crazy battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motorola, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with the Moto One 5G Ace users here:https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Unlocked cell phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to do everything it's supposed to do. don't especially like the fingerprint reader.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive review and for taking the time to share your feedback, Mona. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Phone is overall good though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a good phone only problem I have is the finger print reader sometimes it doesn't read your finger.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeremy,
Your feedback is important to us and we're sorry to hear that you're having a problem with the fingerprint reader. Please do allow us to help. We suggest removing your protective case and cleaning your screen with a clean cloth and then try to set up a new fingerprint. If the issue still occurs, kindly send us an email at supportforums@motorola.com and we'll be there to assist you. - Frank
LS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value! This has all the stuff those expensive phones have. Battery life is good, screen and camera are nice. Had to learn the new OS a little but very easy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are so thankful for giving us a positive rating, LSpeir. Glad that you appreciate this phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot more features than the iphone 6 that it replaced. I am still learning how to use the features since I am not tech savvy. I am pleased with my purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, Grandma. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good Phone, NO wireless charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I just wish it had qi wireless charging like the store associate said it did.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, Calan. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone but can be slightly difficult to use since it is different than other phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, BestBuyFan. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch