Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
No wifi calling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone ,works good ,great quality.......however no wifi calling on Verizon. Had to return it ..states it has it but no.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Meyou, thank you for the good words about the Motorola One 5G Ace. Wi-Fi Calling is carrier-specific and should be part of your carrier's settings. We're sorry to hear that you've already returned the device. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Motorola phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for the price. Can upgrade memory with SSD card
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the feedback and positive review, Scott. If you have time, you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Great phone, lousy battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is awesome, but the battery life is not great. I have to charge it during the day every day.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, MsAC. Glad that you gave us a 4 stars. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
A gift idea
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to get my dad a little birthday gift so decided to go with this phone so far he really enjoys it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our product and for this positive feedback, Juan. We are happy to hear that your Dad is satisfied with his new Moto One 5G Ace 2021 phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
It's not so wonderful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is highly disappointing. Made false promises it can't keep. The screen cracked with a shatter free screen cover. Phone slipped out of my hand as I was walking and fell on the ground with the top edge catching corner slightly, shattered screen and continues to crack more. That was after only having it for 26 days. States the battery can last for two days, incorrect. I literally had a fully charged phone when I went to a concert that was three hours long total. I used my phone for video, take pictures and call/text two individuals. Upon leaving the concert I notice I had 3% power left in my phone. Ordered Lyft and as soon as I had to schedule the pickup the phone completely died. Im a huge fan of Motorola products, my grandfather work for Motorola for 40yrs but I'm unhappy with this phone. And guess what you're stuck with it! The phone has tendency to become hot if you are running several apps at the same time. Screen issues before I dropped my phone and even after but screen freezes up and it at doesn't acknowledge touch screen, slow lag.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lele,
This is not the experience that we wanted you to have with us and we're very sorry to disappoint you. If you would give us a chance, we would like to help you with your concern. Please email us at supportforums@motorola.com and use this link as a subject reference BestBuy/MotoOne5GAce_CrackedScreen so we can further assist you with this. Thank you. - Frank
Great 5G phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this phone, previously had the Moto G7 and it did pretty well for a few years. This new model is lighting fast with plenty of memory. And I now have 5G.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for patronizing our product and for your positive review, Photostar. We're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Great Moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent phone and a great camera. Great storage at 128GB too. Lots of great features and no bloat.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MotoDad, I really hope you’ll enjoy the Motorola One 5G Ace, as it’s been one of our best sellers. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Cellphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone overall. I am just having a few problems connecting with the Internet for signing into a workplace health check. But otherwise I really like the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motorola, Thanks for purchasing this phone and for your positive rating. Your support and trust in us are much appreciated. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very nice but little bulky and also get hot while charging and or watching youtube.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Wicky. We appreciate you taking the time to give us your feedback. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Motorola cellphones are best mid quality value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality at reasonable cost this model has 128 g of memory at wonderful cost. .best buy staff is excellent
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EdCumberlandRI, Thanks for the great rating! We're glad that you appreciate you bought it as it has great specifications at its budget price. You may want to check out, if you have not already, take a look at some other Moto One 5G Ace 2021 user's story here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en/. Love to have you. -Jess
Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, purchased as a gift for a teen, for the price it's worth it. Is good for gaming a watching videos, and the device gives you the android freedom we all need.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to give your feedback, Rey96. We really appreciate it. If you have time, you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Another winner from Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dollar for dollar, I think it is the best mid range 5g phone out there. Great battery life, sharp FHD+ screen, no/little bloatware , and quick app switching with 6gb RAM.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the great review, Bunt. We're glad to see you love your phone and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Motorola ace one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for one thing it a lot better then the one i had. just still need to get use to it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi rauls1957, Thank you so much for giving us a positive rating! Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is still new and we are still learning how to use it's functions, but so far so good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for sharing your feedback, Sunnyboy. We’re so grateful for the trust you’ve placed in us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Nice phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. Works well. No 5G in my area but still strong 4G and very user friendly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hivince8, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto One 5G Ace phone. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Works in South America
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a friend who's been enjoying in his country. Works in Brazil amd othe6 European countries.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and we appreciate you taking your time to give us a positive rating. We're glad that you choose it for your friend. If you would like, you could join your fellow Moto One 5G Ace users on our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Moto 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full-size, Full-features, Good Battery life and pictures resolution….all for a nice (budget) price!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Afsll, Thank you so much for the great review. We do appreciate your support and love for our Moto One 5G Ace. If you would like, you could join your fellow users on our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Cheap performance cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cell phone and battery performance and decent camera, overall satisfifed with the product.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for taking the time to give us your feedback, Sam818. We sincerely hope you are satisfied with your purchase. If you're interested, you may want to check our community of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big value for money. Responsive. Huge memory. and storage. Playing games very responsive. Very good screen resolution. Good data speed with AT&T.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi tech001, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Good Phone, Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had all the features that I wanted. Was purchased to replace a samsung s21 5g that quit charging after three months. Works well with Android Auto
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us and for giving us a positive rating, Pop3. We can feel you're satisfied with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch