Customer Ratings & Reviews
- Model:
- PALK0003US
- SKU:
- 6441181
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Great phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a relatively inexpensive phone, this was a really great investment. It is even better than I expected and does everything more expensive phones does.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are pleased to have you as a part of the Motorola family, Ed2397. If in case you need help, kindly visit our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
quick and gets the job done.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once all the settings are figured out, great phone. I play games on my phone and haven't had any issues.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for going the extra mile to support Motorola, msmith83. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
- Pros mentioned:Price
Moto Ace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, not a bad phone, no problems as of now
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Phone, Thank you for purchasing this phone. Glad that you're satisfied with the phone's price. We'd like to hear your story and share it with the Moto One 5G Ace community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. -Mitch
Phone review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough product. No complaints. Works as advertised.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Speakerreview, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone runs smoothly (Got the BF deal for half off). Does all basic necessities without issue and battery life is good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Slotharity, Thank you so much for this wonderful rating! Glad that you like it and you enjoying the phone's features. If you're interested, we'd like to hear your story here on this Moto One 5G Ace community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Good Android Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good Android phone, big screen with solid feel and construction but needed to add a case due to its slick surfaces. Overall, very nice.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GoCubsGo, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four stars because phone volume is a bit low compared to phones in that price range
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Nice. Glad that you gave us a 4 stars. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Satisfied 70 year olds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentleman that helped me in Fort Collins Colorado to to buy this Motorola telephone went out of their way to be extremely kind and patient
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so grateful for the trust you’ve placed in us. If in case you need assistance, kindly visit our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
High utility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, no bloatware. Fast, bright screen, good mic and speaker. Bluetooth range is excellent. If you are an adult, this phone is sufficient.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GDPGDP, We really appreciate you taking your time to give us very positive feedback. Glad that you like it and you are enjoying the phone's features. If you have some time, you may want to take a look at our Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you there. - Mitch
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the phone for the 5G speed. I have not noticed that much improvement over the 4G/LTE service. I like the phone it is very nice.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Phone, Thanks for your positive review and we're happy that you're satisfied with your purchase. If in case you need help, kindly visit our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Great phone, exceeding expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the investment made in this phone. Great memory, fast processor, great high resolution screen. All of the above for a reasonable expense.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing us, Chris. Please let us know about your future experiences by visiting our online community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Budget 5g phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget friendly 5g Phone. Bigger screen with all motto features.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking your time to give us positive feedback, Budget5gphone. Glad that you're satisfied with the phone's features and price. If in case you need help, kindly visit our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality phone, especially for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ToranceH, We're truly glad to hear your positive feedback and that you're satisfied with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Poor Reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On mobile data, web pages load slowly and often fail to complete. I've compared the signal strength readings using two sim cards (same carrier) and swapping them between 2 unlocked phones. This phone (5G Ace) always reads 2 orders of magnitude weaker than my old Note8 in the same locations, with the Moto locked to LTE since 5G around here is unreliable at best and it constantly drops to LTE anyway. So apples to apples, this phone's antenna is weaker than a 4 year old Samsung. That's a bad deal when trying to upgrade to 5G. And I have to say, all these extra camera lenses are just a gimmick. My ancient Galaxy S2 with a single HD camera took better pictures (especially macro) than all this new high res multi lens garbage. The pinch zoom on the camera is ridiculously touchy. Very hard to zoom just right. Overall, I feel I've wasted $300.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, NotAmotoFan. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
Great phone for an amazing price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features for such a budget friendly phone. Got this for my son and days it's much better than his previous phone (Moto G7).
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Zyvo, Thank you for patronizing our product and for being a loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade, works very well. Got a great deal on the phone at best buy and the reps worked hard to get me up and running.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChuckS, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. You may join our official Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en. -Rizza
Nice Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, but sorry they were unable to transfer my pictures to the new phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChristmasGirl, Thank you for your review. Sorry to hear that your having an issue transferring your photos. You can check this link for the steps on how to transfer your files: https://motorola-global-portal.custhelp.com/app/utils/guided_assistant/g_id/2683. If you have questions about our other products. You may write us an email at [email protected]. We'll be there to help. -Mitch
Love my Moto5G Ace!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, a bit different from my old Moto, but it was easy enough to transfer my data from old phone to new one, with step by step instructions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SusieQ, Motorola would really like to thank you for your tremendous support! If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
5G!Ace!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid-tier model-Battery good,memory great,Moto apps ++-I am very happy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MyOldTVdied, we appreciate this wonderful rating! If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Motorola ola
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone so much! I don't even remember the phone I had before this but I remember it was awful and I am so grateful for this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the positive feedback, Jackie. We are pleased to have you as a part of the Motorola family! If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
